All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2024

Sam was really helpful

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Delighted to hear that! If you need any more assistance, just give us a shout. Thank you for your support! - Kevin & TYDAL Team

5 / 5 Share

Jan. 31, 2025

Excellent help from the Customer Service Chat, great!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

You're welcome! We're thrilled you had an excellent experience with our support team. Don't hesitate to reach out if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

April 30, 2024

Mir wurde sehr prompt und zielführend bei der Einrichtung geholfen (in Englisch zwar, aber das machte nichts). Die guten Reviews hatten mich dazu ermutigt den Chat zu benutzen, und ich war nicht enttäuscht. Danke, Sam.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Wir freuen uns, dass Sie unseren Support schnell und effektiv fanden! Wir schätzen Ihr Vertrauen und sind immer für Sie da, wenn Sie Hilfe brauchen. Vielen Dank! - Kevin & TYDAL-Team

5 / 5 Share

April 30, 2024

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Working well. Setup went very well.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear it! Smooth setups are our goal. If you need anything else, we're just a message away! - Kevin & TYDAL Team

5 / 5 Share

April 28, 2024

Best communication ever!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted you found our communication top-notch! Thanks for your kind words. - Kevin & TYDAL Team

5 / 5 Share

April 26, 2024

Great app to use for review collections. Great customer support!!!

Using app

About 12 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're so glad you're happy with the app and our customer support. 😊 - Kevin & TYDAL Team

5 / 5 Share

April 26, 2024

Sam was a pleasure to work with and was super helpful! Top-tier customer service and a well-rounded app! This app is unbeatable!

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled you enjoyed our service and app. Here's to more unbeatable experiences! 🌟 - Kevin & TYDAL Team

5 / 5 Share

April 24, 2024

This is a very comprehensive app. The staff will actively guide you in using it and enthusiastically help you solve problems.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad to be of help and thrilled you're enjoying the app. Don't hesitate to reach out if you need further assistance! - Kevin & TYDAL Team

5 / 5 Share

April 24, 2024

Jamie, who is one of the support staff for Tydal was beyond helpful. Jamie, assisted me in setting up the review application and gave me some tips to help me navigate the new app and shared some helpful thoughts on my site. I look forward to incorporating this app on my site.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience! Thanks for sharing, and we're excited for you to see all the benefits the app has to offer. If you need any more assistance, just let us know! - Kevin & TYDAL Team

5 / 5 Share

April 24, 2024

Sam was amazing today. He patiently answered all the questions I asked and helped me. He also warned me about the app being free and initiated the process for the payment I made to be refunded to the company. I am very happy with the service I received. Thanks again, Sam

Store

Sona

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad we could help answer your questions and ensure a smooth refund process. We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

April 22, 2024

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

I have tried some review apps and Tydal Reviews got my expectation,I had some issues in the settings section and Sam resolved this quickly, the support is excellent !! Thanks. App highly recommended!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! So glad we could help quickly and that you're loving Tydal Reviews. We appreciate the recommendation! 😊 - Kevin & TYDAL Team

5 / 5 Share

April 17, 2024

Store

Matri

Using app

30 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2024

For a free app, you can't ask for more!! The functions work perfectly, the reviews look pretty good (and full customizable) and the support team is exquisite (special shoutout to Jamie!) Thanks, will use for a long time for sure :)

Using app

23 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for the glowing review! We're thrilled you're enjoying the app and our support. Looking forward to serving you for a long time! 😊 - Kevin & TYDAL Team

5 / 5 Share

April 17, 2024

Astonishing support! Asked around about some features before starting the app and seems to have exactly what I wanted in the free version already! Can't wait to see the results It will bring to my business. Jamie in the support team is awesome!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! We're thrilled to hear our features align with your needs. Excited for the impact they'll have on your business! - Kevin & TYDAL Team

5 / 5 Share

April 17, 2024

Store

NectarB

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Sam was very helpful getting my store started. They went above and beyond with their customer service; very impressed!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! We're thrilled we could help get your store up and running. Here if you need us—just a message away! - Kevin & TYDAL Team

5 / 5 Share

April 11, 2024

I had Sam help me out with a few issues. I would have to say he was amazing went above and beyond to fix all the issues I had. He is a legend thank you so much for all your help.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so pleased to hear our support team went above and beyond for you. Your kind words mean a lot to us! 😊 - Kevin & TYDAL Team

5 / 5 Share

April 11, 2024

Jamie is great! Thank you for the support.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad you're happy with the support. - Kevin & TYDAL Team