All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2024

Jamie is awesome! She is professional and helpful. I wish everyone gets to experience working with her. She helped me with my issue, suggested a fix to my website, and was super kind the whole time.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you found our service awesome and helpful! We're so glad we've made a positive impact. Thanks for your kind words! 😊 - Kevin & TYDAL Team

5 / 5 Share

March 12, 2024

Great communication, Fast and Easy!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

so far in my exploration of the app, it's very self explanatory. If you have questions about anything, customer service answers almost immediately. I like what they have to offer in the Free version of the app. Once I pick up more views and emails, I'll be sure converting to the Paid version. Looking forward to learning more!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience! We're glad you find the app intuitive and our customer service helpful. Excited for your growth and to have you with us! 🚀 - Kevin & TYDAL Team

5 / 5 Share

Feb. 22, 2024

Within 2 months, I have noticed a significance in conversion along with an increase in customer reviews. Thank you Arianne! It's been such a pleasure working with you. Your timely response and impactful knowledge informing our team of ways for improvements has helped tremendously.

Store

Knoxie

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear about your success and positive experience with us! Your feedback is much appreciated. Here's to more growth and improvements! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Feb. 21, 2024

Tydal Product Review App has been a game-changer for our Shopify store! The seamless integration and user-friendly interface have made it incredibly easy for our customers to leave reviews. The app has helped us build trust with potential buyers and increase sales. We highly recommend Tydal to any Shopify store looking to showcase customer feedback effectively. Thank you, Tydal, for enhancing our online presence and customer engagement!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled that our app has been a game-changer for your store! Thanks for the high praise and recommendation. We're here to support your success! 🚀😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 20, 2024

Great Customer Support, very humble team. Highly recommended app

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you found our support team great and humble! Thanks for the high recommendation. We're here to help anytime you need us! - Kevin & TYDAL Team

5 / 5 Share

Feb. 20, 2024

Enjoy this app, easy to use and great customer care from the team

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Feb. 19, 2024

The review app is really easy to set up and use, the customizations are very nice and the whole set up and design process took me 5 minutes. I really appreciate their very responsive and helpful customer support as well. I highly recommend this app.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear setup was a breeze and you're loving the customizations! Your praise for our customer support means a lot. Thanks for recommending us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 15, 2024

Good support Arianne helps alot and makes everything happen to help. Good Worker and Supporter

Store

MeFiy

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the shout-out! We're happy to help and make things easier for you. Your support means a lot to us! - Kevin & TYDAL Team

5 / 5 Share

Feb. 15, 2024

Having product reviews for your products is a no brainer and Rivo automatically sends out review requests for you and the app is straight forward and easy to set up. If however you hit a problem the support team is available on chat and get things sorted in no time. I can highly recommend this app. Great stuff and special thanks to Paul for his help today. Sorted my problems out

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! So glad to hear that our app has made review collection seamless for you. If there's anything else we can do, please let us know. - Kevin & TYDAL Team

5 / 5 Share

Feb. 12, 2024

Customer support in itself makes this app worth a 5-star! Every time I am struggling to figure something out they have a customer service rep quickly respond to my inquiry. Everyone has been super helpful, especially Arianne who helped me to finally figure out how to import reviews after my many failed attempts. The app is easy to navigate and customize and even has a ton of benefits just on the free account, though upgrading is definitely worth it too!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear our app and support have been such a hit for you! Thanks for the 5-star shout-out. We're always here to help, especially with those tricky bits. Enjoy the app and its many benefits! 😊 - Kevin & Rivo Team

5 / 5 Share

Feb. 9, 2024

very helpful team

Using app

About 22 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Customer support was amazing and so quick. Had an issue with importing reviews, was given clear instructions and troubleshooting options to make it work, and was successful. Arianne was amazing help and so fast to reply. 10/10!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

So far, it's doing everything I need it to. Most of all, customer support is positively above and beyond. I can't praise that enough.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad the app meets your needs and that our customer support impressed you! Your praise means a lot to us. Thanks! - Kevin & Rivo Team

5 / 5 Share

Jan. 29, 2024

Arianne was amazing and super helpful gave me loads of advise with there service and also to do with my website in general.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled that you found our service and advice helpful for your website! We're always here if you need more support. Thanks for the feedback! - Kevin & Rivo Team

5 / 5 Share

Jan. 28, 2024

Great experience with the team and amazing app

Store

My Store

Using app

11 minutes

Developer Reply

We're delighted you had a fantastic experience with our team and app. Thanks for your awesome review! - Kevin & Rivo Team

5 / 5 Share

Jan. 28, 2024

Veloce, professionale e personale veramente disponibile e gentile. Paul mi ha assistito sin da subito. Consigliato

Using app

13 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Sono entusiasta di sapere della tua esperienza positiva con il nostro gentile staff! Siamo sempre qui per assisterti fin dall'inizio. Grazie per la condivisione! - Kevin & Rivo Team

5 / 5 Share

Jan. 25, 2024

Great app and very friendly customer service!

Store

Arcana

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin & Rivo Team

5 / 5 Share

Jan. 23, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

The Rivo app is easy to use and has generated a lot of great reviews for me without needing to do anything! The automations are fantastic and there are even follow-up emails sent as reminders when requesting reviews. I have contacted support for various reasons and often I am connected to Jel. Jel is fantastic, quick, and efficient! Jel is always so helpful and friendly, which I appreciate so much.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We're thrilled that Rivo's ease of use and automations are making a positive impact. Our support team is always here to help and we're glad you've had great experiences with them. 😊 - Kevin & Rivo Team