TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#12,189
All reviews
Review RSS Feed
Dec. 5, 2023
Nov. 30, 2023
I'm new to Rivo but it's been easy to use and the customer service is great, very quick, professional and helpful! Highly recommend especially for new business!
Thrilled to hear you're enjoying our app! Thanks for the kind words. We're here to help anytime! - Lea & Rivo Team
Nov. 30, 2023
Big thanks to Pete at Rivo! His quick and clear help with my forms and success platforms was top-notch. Highly recommend for efficient and reliable support.
Glad to know you found our support helpful! Thanks for recommending us. We're here anytime you need help. - Lea & Rivo Team
Nov. 29, 2023
Mica was of great assistance during the app installation and the response was immediate.
Using app
About 8 hours
Total reviews
1
Average rating
5.0
Happy to hear you had a great experience and the setup was a breeze. We're always here to assist you! - Lea & Rivo Team
Nov. 27, 2023
Excellent
Thanks so much for your review! We're thrilled you're happy with us. - Lea & Rivo Team
Nov. 26, 2023
best app in shopify
Store
Ma boutique
Using app
5 days
We're thrilled to hear you love our app! 😊 Your kind words mean a lot. - Lea & Rivo Team
Nov. 24, 2024
Great Apps and greater costumer service (sam)
Thanks so much for your feedback! 😊 We always strive to offer top-notch apps and customer service. - Lea & Rivo Team
Nov. 23, 2023
I would recommend this review app to anyone with a business. it's easy to navigate and easy to allow customers to leave reviews. very easy to understand and installing the app was not an issue.
So glad you're loving our app! Thanks for recommending us. Keeping things simple and user-friendly is our goal! - Lea & Rivo Team
Nov. 21, 2023
Excellent app, intuitive, and with a valuable free plan. Fantastic support, always available.
Thanks so much! It's awesome to know you love our app and find our support helpful. We're here for you anytime! - Lea & Rivo Team
Nov. 19, 2023
Very nice Support!!!
So glad you found our support helpful! We're always here to make your experience the best it can be. Thanks for your feedback! - Lea & Rivo Team
Nov. 18, 2023
Great app and fast, good support, Thank you Jel.
We're glad you're finding our app and support helpful. Thanks a ton for your kind words! - Lea & Rivo Team
Nov. 17, 2023
The app is working wonderful and the customer service is flawless. Definitely looking forward to move my business forward with the support from Rivo and its staff. For example, I needed some assistance with the app and I immediately received support from Mica. She was quick in responding and managed to answer all my questions in an expedited fashion. Thank you again for all the support.
So glad to hear you're happy with our app and support! We're excited to help move your business forward. Thanks for your kind words! - Lea & Rivo Team
Nov. 16, 2023
Paul made the plugin work perfectly for my theme. it was awesome how wuick he managed to fix my issue!
Happy to hear the app's working great for you! We're glad we could be of help! Thank you for your kind feedback. - Lea & Rivo Team
Nov. 15, 2023
The review app is very useful and helpful, definitely recommend!
Thanks so much for your kind words! We're thrilled you find our app helpful, and we appreciate your recommendation. - Lea & Rivo Team
Nov. 14, 2023
The application has a top notch support. The chat is available and you can get a response right away. Abbie helped me to remove the Rivo brand and gave me additional useful advice and information regarding my website. The app is working properly sending review requests to customers, which are very important for any business. The app interface it’s easy to navigate and use. I highly recommend
Thanks a bunch! So glad you find our app and support helpful. Your kind words and recommendation truly made our day. - Lea & Rivo Team
Nov. 13, 2023
Good customer service
Thanks so much for your kind words! We strive to provide the best service. Your feedback made our day! - Lea & Rivo Team
June 21, 2025
Paul was fantastic to liaise with and the edits I required were no trouble. Really prompt and professional service.
So glad you had a great experience with our support team! We're all about providing top-notch service. Thanks for your kind words. - Lea & Rivo Team
Nov. 6, 2023
I love this ap, the virtual assistants have always been super helpful too, telling me about other free products which might be suitable for me, I also love that its free to use as I'm a start up & then when you start gathering more revenue you can upgrade to extra features - I think this is a very clever marketing strategy & I will be upgrading to extra features as soon as I can - well done
Thanks for your kind words! Happy to hear you're finding our app useful. We'll keep doing our best to support our valued merchants. - Lea & Rivo Team