TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#10,201
All reviews
Review RSS Feed
Nov. 2, 2023
Arianne really helped me and solved all my doubts
Fantastic to hear we could clear up all your doubts! If you have any more questions, we're here to help. Thanks for the positive feedback! - Kevin & Rivo Team
Nov. 1, 2023
Arianne, was amazing and very helpful, I would highly recommend he app and great customer service!
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin & Rivo Team
Oct. 31, 2023
Great customer service, super helpful, I highly recommend this app. Easy to gather reviews!
Thank you for the recommendation! We're delighted our app and customer service exceeded your expectations. Keep collecting those reviews! 🌟 - Kevin & Rivo Team
Oct. 26, 2023
非常高兴，也非常感谢客服的帮助，我是新手，在数据格式这里做的有问题，再次感谢客服手把手的教我，帮我格式化数据
Using app
About 2 hours
Total reviews
1
Average rating
5.0
感谢您的友好反馈！ 我们很高兴我们的客户服务能够逐步指导您。 我们随时为您提供帮助并确保为您提供顺畅的体验。 - 凯文和里沃团队
Oct. 25, 2023
This app is great. Easy to navigate, use, and absolutely great support. I needed help with the app and Pete assisted me! truly happy with the app and prompt support! Thank you guys :)
Thanks for your wonderful feedback! We're so glad we could assist and that you're enjoying the app. Your satisfaction is our reward. Keep enjoying! 🌟😊 - Kevin & Rivo Team
Oct. 24, 2023
Really love their service and the time they are willing to give. Mica in the chat support knows her job well. Thanks Rivo. you made my day
Thank you for your kind words! We're thrilled we could assist you effectively. Your satisfaction is our top priority. Cheers to more great experiences with Rivo! 🌟👍 - Kevin & Rivo Team
Oct. 24, 2023
Day one review! Just installed both the Rivo Reviews and Rivo Rewards apps and both of them have a proper professional feel about them and just work out of the box with next to no technical knowledge needed. If you do need some help though make sure you chat with Arianne who was by our side throughout the setup process and made sure everything went smoothly. Definitely recommend.
Thank you for leaving feedback! We're happy that our apps met your expectations and that our support was of great help. Your recommendation means a lot to us. - Kevin & Rivo Team
Oct. 21, 2023
The app has everything I need and would want as a small business owner. I ran into a bit of confusion with getting everything set up the way I wanted but the live chat made it super easy for me to get immediate help and the agent I spoke with, Mica, was kind and had every answer + solution I needed right at her fingertips. 10/10!
Thanks for your awesome review! We're thrilled our team could help make setup easier. Don't hesitate to reach out if you need anything else. - Lea & Rivo Team
Oct. 21, 2023
We connected with Pete on Support Team for assistance. He is really professional at his work and helped us to make things better. Extremely satisfied with support provided by Pete :)
So happy to hear that our team could help out! We always strive to make things better. Thanks for your kind words! 😊 - Lea & Rivo Team
Oct. 20, 2023
So far so good. Pete was super friendly and helpful. Thank you so much!
You're most welcome! We're thrilled to hear you're enjoying your experience so far! Thanks for the awesome feedback. - Lea & Rivo Team
Oct. 19, 2023
Super quick to respond, and really helpful. It took me a little while working with the assistant to get my reviews to import from Squarespace, but after some help we got it working! Really nice people to talk to, very grateful.
Awesome! So glad we could make it work for you. Thanks for sharing your experience. Feel free to reach out anytime! - Lea & Rivo Team
Oct. 17, 2023
Oct. 16, 2023
Arianne provided amazing customer service and made wonderful suggestions :)
So glad you enjoyed our support service! Our team is always here, ready to help and share ideas. Thanks for your feedback! - Lea & Rivo Team
Oct. 15, 2023
GREAT support!!!!!
So happy you found our support helpful! We're always here to give you a hand if you need it. Thanks for the review. - Lea & Rivo Team
Oct. 14, 2023
very nice
Glad you're enjoying the app! Thanks for the kind words. Let us know if there's anything else we can do for you. - Lea & Rivo Team
Oct. 13, 2023
I worked with Jel today, and I have always been impressed by the customer service provided by this company. They are quick, friendly and go out of their way to help you improve your store with their services for free!
Thanks for the kind words! We're thrilled that you're satisfied with our support service. We strive to help our customers boost their businesses! 😊 - Lea & Rivo Team
Oct. 5, 2023
Service très réactif et efficace. Merci beaucoup
Je vous remercie pour vos aimables paroles! Nous visons à être rapides et efficaces au service de nos précieux commerçants. Votre satisfaction compte beaucoup pour nous. - Lea & Rivo Team