TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#10,201
All reviews
Review RSS Feed
Oct. 5, 2023
Paul was very helpful with my questions and quick to solve the issue. Great app so far
Thank you for your kind words! 😊 We're glad our team could assist you promptly and resolve the problem. We strive to provide a great app experience for our users! - Lea & Rivo Team
Oct. 4, 2023
Great service by friendly people. Thanks!
You're most welcome! We're glad you enjoyed our service and had a great experience with our team. - Lea & Rivo Team
Oct. 4, 2023
Paul was super helpful and patient with all my questions, Paul guided me through all questions i had and I was able to adjust my review widgets etc properly. Thanks Paul
Thank you for your kind words and feedback! So glad to hear our team could assist and provide an excellent support experience. - Lea & Rivo Team
Oct. 4, 2023
Jel was very friendly and helpful in removing the branding from my widget, along with giving me several helpful tips in starting up my first Shopify store. Thank you Jel <3
Thanks for your kind words! So glad our team could assist and provide a great experience! If you need any help, feel free to reach out anytime! We're here to support you every step of the way. - Lea & Rivo Team
Oct. 3, 2023
Very helpful team and good app! I recommend!
Thanks for your kind words! We're glad our team and app were helpful to you. We appreciate your recommendation! - Lea & Rivo Team
Oct. 2, 2023
Very easy and lots function. support is very helpful!!
Thank you for the kind feedback! We're glad you found our app's features useful and easy to use. Our support team is always here to lend a helping hand! 👍 - Lea & Rivo Team
Sept. 29, 2023
Pete from support was really awsome! He help me with energy and joy, and this is really important. The app is great, simple and really complete. Really thank you.
Thank you for the wonderful review! We're glad we could provide you with exceptional support. We appreciate your kind words! - Lea & Rivo Team
April 13, 2025
Sam was superb with his service in assisting me. He went above and beyond solving more then one request during our chat. This allows me to open my store now and not sweat the small stuff. Excellent service, very patient! Thanks again!
Thank you for the wonderful feedback! So glad to have been able to assist you with all your requests. Congratulations on opening your store, and we're always here to help when you need us. - Lea & Rivo Team
Sept. 27, 2023
Abbie was so helpful
We're happy to hear that you found our assistance to be helpful. If there's anything else we can do for you, feel free to let us know. Have a wonderful day! - Lea & Rivo Team
Sept. 26, 2023
This app was easy to figure out and add to my Shopify store. I'm still starting up so don't have a ton of reviews, but it's been easy to use as they trickle in. The customer support is outstanding as well, which is extremely handy for being a new business owner!
Thank you so much for your review! We're glad to hear that you found our app easy to use and that it's been helpful for your business. We're here to support you along the way! 😊 - Lea & Rivo Team
Sept. 22, 2023
Sept. 20, 2023
The app is perfect for my store, also Mika that help me to sep up is perfect. I recommend this app and also the support team!!!
Thank you for your kind review! We're thrilled to hear that our app works well with your store and that our support team was able to help with the setup. We appreciate your recommendation! - Lea & Rivo Team
Sept. 16, 2023
Reviewing just based on customer service which has been excellent, amazing and helpful even before my launch!
Thank you for your kind words! We're thrilled to hear that our team has been helpful. It's our pleasure to assist you! - Lea & Rivo Team
Sept. 15, 2023
Customer Service was excellent and i love the features ...great
Thank you for your kind review! We're glad you enjoyed our support service and the features we offer. Have a great day! - Lea & Rivo Team
March 7, 2024
customer service is very helpful and nice. thanks
Thank you for the feedback! We're glad you love our app and our customer service. It's our pleasure to assist you! 😊 - Lea & Rivo Team
Sept. 14, 2023
Amazing app, great customer support as welll!
Thank you so much for the feedback! We're thrilled you're enjoying our app. Our team is here to help anytime! - Lea & Rivo Team
Sept. 13, 2023
Jel was more than helpful. Quick responses and went above and beyond to help me. I have been putting off adding reviews to my site for months but now I know there is such useful help available I will finish the set up today with Rivo. 100% recommend!
Thank you so much for your kind words! We're thrilled that we could assist you and help complete your site setup. We appreciate your recommendation! Let us know if you need further assistance. - Lea & Rivo Team
Sept. 12, 2023
Fast and nice customer support, at first I thought it was AI but they actually have real people. Free plan is great to get started and test the waters before you want to commit money. Can only recommend
Thanks for the feedback! We're glad you enjoyed our fast and friendly customer support. We appreciate the recommendation! - Lea & Rivo Team
Sept. 12, 2023
support was great so far, very first use.
We're glad you had a great experience with our support team. Let us know if you need any more help! - Lea & Rivo Team
Sept. 12, 2023
Jel was very kind and polite, she helps me to remove the branding mark and gave me some tips for my store. Im recenly trying this app at the moment, It has many features that add professionalism to my store and I am happy with it. I look forward to the new features in the future.
Thank you so much for your kind words! We're glad our team provided helpful assistance and tips to improve your store. We're glad you're enjoying our app and look forward to bringing you even more amazing features in the future. - Lea & Rivo Team