TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#10,201
All reviews
Review RSS Feed
Sept. 12, 2023
Arianne was amazing. She took the extra time to personally help me with my csv file was missing some reviews being uploaded. Very patient and kind. Thank you guys so much!!! Great staff.
We appreciate your feedback! Happy to hear that you had a great experience with our team. Thank you for the kind words and support! - Lea & Rivo Team
Sept. 10, 2023
The app was fairly easy to install and set up, the more complex parts they have a chat feature and the support team member (Arianne) who i spoke to is phenomenal very speedy response and got everything set up the way i needed it, highly recommended
Thanks for the feedback! Glad to hear that you found our app easy to install and set up. Our team works hard to provide excellent support, and we're thrilled that we were able to help. We appreciate your recommendation! - Lea & Rivo Team
Sept. 7, 2023
Great support channels, they have people who are certified 95% (with an error of ±5%) human and above, responding to your inquiries right away!
Thank you for your review! We're happy to hear that our support team was helpful and efficient. We're always here to assist you whenever you need us. - Lea & Rivo Team
Sept. 7, 2023
I am enjoying Rivo apps so far. Their Customer Service is just a keystroke away - quick, friendly, professional, efficient. I had the best experience with Team Abbie - thank you so much! I am excited to start using features provided by Rivo!
Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our app. Our team is always here to help. We can't wait for you to explore and make the most of our features! - Lea & Rivo Team
July 19, 2024
Adrian was awesome and helped me get done exactly what I needed!!!!
Thanks for your kind review! It's great to hear that our team was able to help you out and add a personalized touch to your site. Glad you had a great experience! - Lea & Rivo Team
Sept. 7, 2023
Great review app. I have been using for couple of months now. Support team is very helpful.
Thanks for the feedback! Happy to hear that you're enjoying the app and finding our support team helpful. Feel free to reach out if you need help with anything! Cheers! - Lea & Rivo Team
Sept. 4, 2023
Great chat support, fixed my issue so quickly
Thank you so much for the kind words! We're happy to hear that our support team solved your problem quickly. We're here to help whenever you need us! - Lea & Rivo Team
Sept. 2, 2023
great, fast service!
So glad you had a great experience with our app and team! Thanks for your kind words and for choosing Rivo! - Lea & Rivo Team
Dec. 18, 2023
I'm so excited to use this app. I just downloaded the app and my rep Abbie was so absolutely helpful. Even helped with other things. Thank you Rivo for having such great reps and apps!
Thank you so much for your kind review! It truly made our day 😊 We're thrilled that our app and our team were helpful! 🙌🏼 We strive to provide the best support and help with everything you need. - Lea & Rivo Team
Aug. 29, 2023
I had a issue Arianne solved immediately. Since we just started our business, it is very helpful to be able to use basic functions for free while it is small. Thank you for providing a great APP!
Thanks for the awesome review! So glad our team could address your issue promptly. It's awesome to know that our free features are helping your business. We appreciate your support and kind words! 🙏 - Lea & Rivo Team
Aug. 26, 2023
Customer service was excellent as always. Staff is always very helpful. That's why I love the Rivo products.
Thank you so much for the kind words. 💙 We're absolutely thrilled to hear that our support team has made a positive impact. 😊 We appreciate you choosing Rivo, and we'll continue to be here for your needs. - Lea & Rivo Team
Aug. 26, 2023
So far, this app has been very convenient for my business. I have been growing my business on Etsy for 2 years now and am finally ready to open up my new website. I saw someone else using this app and thought I would give it a try. So far, it has been very user friendly and the help I have gotten from support was more than enough! Thank you so much! I look forward to utilizing this app on my website.
Thanks for sharing your experience with our app! We're thrilled to hear that it's been convenient for your business. We're here to support you all the way. If you need any assistance, feel free to reach out. - Lea & Rivo Team
Aug. 25, 2023
The app is intuitive and works flawlessly. Support is right on the money, making this app and the company great to work with.
Thanks so much for your kind words! We're thrilled to hear that the app works well for you! We're here to help whenever you need us. - Lea & Rivo Team
Aug. 23, 2023
I have been super impressed with the customer service with Rivo so far. It's so great to have these apps as a resource for small businesses like mine. Arianne was super helpful today with getting my review app up and running. I like that I can reply to reviews and that customers can leave a picture or video file with their review.
Thank you for taking the time to share your experience! So glad to hear that you're enjoying the app and its features. Your support means the world to us, and we're here for you anytime you need us! - Lea & Rivo Team
May 15, 2024
Great app and great customer service (my issues were all solved in a very short time).
So glad you had a great experience with our app and support team. Thank you for the kind words and recommendation, it means a lot to us! - Lea & Rivo Team
Aug. 23, 2023
I have not had full use of the app yet but so far so good. Nice to see a support chat that responds so quickly and is proactive in giving information
Thanks for the kind review! We're thrilled you had a great experience with our app. Our team works hard to ensure quick and helpful support for our users! 🙌 We hope you enjoy the full app experience! - Lea & Rivo Team
Aug. 22, 2023
amazing response team, customer support is great. I just installed this app and cannot wait to use it to its full potential. kudos guys! keep up the great work !!
Thanks for the awesome review! 😊 Our team is thrilled to hear you had a great experience with our support. Can't wait to see you make the most of it! Feel free to reach out anytime you need help! Cheers! - Lea & Rivo Team
Aug. 19, 2023
Great experience with the Mica on the Rivo customer chat! Quick response even in the early hours of the morning on a weekend when I was able to work on the updates. In my experience so far, I would highly recommend working with a Rivo app for your store. Thanks for your help!
Thank you so much for sharing your experience! 🙌 It's awesome to hear that our team was able to assist you with your updates! Thank you again for recommending us! We appreciate it and are here to help whenever you need us! - Lea & Rivo Team
Aug. 17, 2023
Arianne was very helpful and patient, she provided quick help docs to get me on my way with the initial set up in Shopify
Thank you for your kind words! 🙌🏻 So glad to hear that our team was able to help and guide you with the setup. If you need any further assistance, don't hesitate to reach out. - Lea & Rivo Team
Aug. 17, 2023
They are very fast to solve any problem...and they always add new suggestions....I like it and truly recommend it!
Thank you for the awesome review! We're thrilled to hear that we've been able to solve your concerns quickly and provide new suggestions. 😊 We truly appreciate your recommendation! 🙏 - Lea & Rivo Team