All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2025

They where all very friendly and nice. Any issues they had they responded very quickly. The system is easy to use too

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad our team was friendly and quick to tackle any issues! Thanks for loving the easy-to-use system—we’re here to keep things smooth! 😊 – Kevin & Tydal Team

5 / 5 Share

May 15, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

This app is easy to integrate, customer support is helpful and respectful. with a free plan, you cant beat that!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you love the easy integration and our helpful, respectful support! Can’t beat that free plan, right? Thanks for the shoutout! 😎 – Kevin & Tydal Team

5 / 5 Share

May 14, 2025

Customer service was really helpful and provided what I needed easily.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad our customer service team made it easy for you! Thanks for the love—we’re here to keep things smooth and helpful! 😄 – Kevin & Tydal Team

5 / 5 Share

May 26, 2025

Jamie solved my issue immedietly. That helped me a lot. She respnded quickly. Thank you so much for that!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled our team delivered fast, clear answers! Thanks for the love—we’re here to keep the great communication flowing! 😊 – Kevin & Tydal Team

5 / 5 Share

May 13, 2025

Thank you so much for the help! This is the best review app for any beginner looking for a free and easy-to-use solution. The support team is awesome—they respond almost in real time! I'm super happy and would highly recommend it to other shop owners.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks for the glowing review! Thrilled to be the best review app for beginners with our free, easy-to-use solution. Our support team loves the real-time kudos and is here to keep you happy. Highly appreciate the recommendation to other shop owners! 😊🚀 – Kevin & Tydal Team

5 / 5 Share

May 13, 2025

Very fast and professional service x

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the love! Our team’s thrilled to deliver fast, pro service to keep your Shopify store humming. 😎 – Kevin & Tydal Team

5 / 5 Share

May 12, 2025

Adrian was very helpful in solving my issue with review settings on the website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear we nailed it with your review settings! Thanks for the shoutout—our team’s here to keep your site running smoothly! 😊 – Kevin & Tydal Team

5 / 5 Share

May 11, 2025

I haven't experience full use of the app YET, but I did need help with some matters and Sam was excelling! The customer service exceeded my expectations, especially how soon Sam was able to help and resolve everything.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled our support team blew you away with speedy, top-notch help! Can’t wait for you to dive deeper into the app—thanks for the love! 😄 – Kevin & Tydal Team

5 / 5 Share

May 11, 2025

Sehr einfaches Setup und sehr übersichtlich! Danke auch für den tollen Support!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Super zu hören, dass die Einrichtung kinderleicht war und unser Support super war! Danke für die Unterstützung – wir sorgen dafür, dass alles klar und einfach bleibt! 😊 – Kevin & Tydal Team

5 / 5 Share

May 10, 2025

Quickest customer support. Had great help from Adrian. Well done! Have set up a request for what to add for the app development.

Store

CuPooch

Using app

About 1 hour

Total reviews

3

Average rating

4.3

Developer Reply

Thanks for the kudos! Our team’s thrilled to deliver speedy support and help shape the app’s future with your input. Keep the feedback coming! 🙌 - Kevin & Tydal Team

5 / 5 Share

May 9, 2025

Early days, but the support to get set up was amazing. Thank you!

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear the setup support rocked! We’re here to make those early days smooth and successful. Thanks for the love! 😊 - Kevin & Tydal Team

5 / 5 Share

May 9, 2025

Good app that makes your approach to get your customers involved/interested in making a purchase easier.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad you find our app effective! Thanks for the feedback—we’re all about making customer engagement seamless and boosting those sales! 🚀 - Kevin & Tydal Team

5 / 5 Share

May 9, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

AMAZING! Works as advertised and first time importing reviews had some issues but chatted with a customer service rep and had the issue solved and other questions answered all in less than 5 min.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you love our app! Thanks for the shoutout. We’re here to ensure smooth sailing, and our support team’s got your back in record time! 🌟 - Kevin & Tydal Team

5 / 5 Share

May 7, 2025

Jamie helped me today with verifying my store. The process was super simple and extremely fast. Double thanks for the kind compliment on my store and how good it looks and being well built. I appreciate that as it's my first store and I'm learning as I go!! So far my experience has been great with them!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear our support made verifying your store simple and fast! Love that you appreciated the compliment on your first store—keep shining, and we’re here to help you grow! - Kevin & Tydal Team

5 / 5 Share

May 7, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Great customer services. They limited some functionalities like using our own email for sending mails and anonymous review. Otherwise it's good.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you love our customer service. We'll pass along your thoughts on email and anonymous review features to improve your Shopify experience! - Kevin & Tydal Team

5 / 5 Share

May 7, 2025

Great and speedy customer attention.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the shout-out! We’re stoked to hear you loved our speedy customer support. Always here to help your Shopify store thrive! - Kevin & Tydal Team

5 / 5 Share

June 15, 2025

Tydal Reviews is an amazing app – made uploading reviews to Shopify super easy and efficient. Big shoutout to Sam for the outstanding support – helpful, patient, and super professional!

Store

MONDO

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for the 5-star review! We're thrilled you had a great experience with our service and are here to keep the support top-notch! 😊 - Kevin & Tydal Team