TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#10,201
All reviews
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Aug. 3, 2024
I had an amazing experience at TYDAL Reviews with help of Adrian. Best customer support I ever dealt with. Thank you!
Thank you for your kind words! We're so glad to hear you had an amazing experience with our team. We pride ourselves on providing the best customer support. We appreciate your business and look forward to continuing to provide you with excellent service! - Lea, Rivo Support Manager
May 15, 2023
Arianne was super helpful & friendly, she went above and beyond in assisting me with the app. Rivo's app is very easy to use and has excellent support. I definitely recommend this app.
Thank you so much for the lovely feedback! We're glad that our team was able to assist you. We're happy to hear that you found our app easy to use. Thank you so much for the recommendation! - Lea, Rivo Support Manager
May 15, 2023
Had a very positive chat experience. The app integrates easy. I'm still figuring it out but the settings are strait forward.
Thank you so much for taking the time to share this review! It means the world to us that you had a good experience and found our app easy to use. Don't hesitate to reach out if you need any assistance with the settings, our team is always here to help! - Lea, Rivo Support Manager
March 22, 2025
Jamie provided useful information and practical adverse that was well beyond my expectation. The app is easy to use
Thank you so much for your kind words! We strive to make our app user-friendly and easy to use. We're thrilled to hear that you found it to be just that. If there's anything else we can assist you with, don't hesitate to let us know. - Lea, Rivo Support Manager
May 12, 2023
Abbie was a great help and got all my reviews uploaded successfully. the help was great and she was very professional in her communication with me.
Thank you so much for your kind words! It's great to hear that Abbie was able to assist you with your concern. We're always here to lend a hand! 😊 - Lea, Rivo Support Manager
May 11, 2023
App does everything I need it to do. Spoke to Jel at customer services when I had a query who was super helpful and informative! Thank you.
Thank you for your kind words! Glad our app met your needs and that Jel was able to assist you! We appreciate you taking the time to share your experience with us. - Lea, Rivo Support Manager
May 9, 2023
Mica helped me out really well and gave me some really helpful tips. She was hones with me and reacted within a couple of minutes
Thank you so much for taking the time to leave us a review! It was our pleasure assisting you, and we truly appreciate your feedback. Don't hesitate to reach out if you need any further assistance in the future. - Lea, Rivo Support Manager
May 8, 2023
I'm not sure about the actual app yet, however Paul jumped on immediately to set me up. We will give it a try and see
Thank you for giving our app a try! We're glad to hear that Paul was able to assist you promptly. Let us know if you need any further help. 🚀 - Lea, Rivo Support Manager
Aug. 8, 2024
Sam attended me and he was very kind, he gave me a lot of attention and the application is very easy to use I love it!
Thank you for your review! We're thrilled to hear that our team provided excellent service and that you found our application easy to use. We appreciate your feedback and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager
May 6, 2023
Really quick intervention from the staff (thanks Mica!) when setting up a new shop. Looking forward to testing this application with our customers.
Thank you for sharing your experience with us! It was a pleasure assisting you in setting up your store. We hope that your customers enjoy using it and we are always here to help if you need anything else. - Lea, Rivo Support Manager
May 5, 2023
Customer service is great! Very helpful and kind. Always a wonderful experience working with Rivo Support!
Thank you so much for your kind words! We're glad to hear that you've had a wonderful experience working with our Support team. We take great pride in providing amazing customer service, and we're grateful for your feedback!- Lea, Rivo Support Manager
May 5, 2023
Absolutely amazing customer support. I spoke with Mica and she was incredibly nice and sorted everything out for me. Highly recommend this app.
Thank you so much for sharing your experience. We're delighted to hear that you had an amazing conversation with our customer support. Please let us know if there's anything else we can do for you moving forward! - Lea, Rivo Support Manager
May 4, 2023
Abbie was absolutely awesome in helping me remove the branding of the app on my store and even took the time to give me some pointers for improvement. Excellent service and support!
Thank you so much for your feedback! We're glad that you found our service and support to be excellent. Please don't hesitate to reach out if you need anything else in the future. - Lea, Rivo Support Manager
May 3, 2023
I had this app when I first started my site and left to check out other review apps. BIG MISTAKE! Jel was soooo helpful and made the changes I needed right away. I now have 3 apps by this company! Very Happy!
Thank you so much for your kind words! It means a lot to us that we were able to help you out and that you're happy with our apps. We're always here to help and make sure you have the best experience possible. - Lea, Rivo Support Manager
May 2, 2023
nothing but a lovely experience using this app. the customer service are straight on it and are willing to assist @Arianne. the app is also great. easy to function and navigate. thank you.
Thank you for sharing your experience with us! We always strive to deliver the best possible experience to our users and appreciate your positive feedback. - Lea, Rivo Support Manager
May 1, 2023
The app works well. Very easy to setup and some basic customizations are offered. Arianne was very nice and helpful. Looking forward to seeing how the app will evolve.
Thank you so much for your kind words! It's great to hear that you found our app easy to set up and customize. We're always striving to improve our app and we appreciate your feedback! - Lea, Rivo Support Manager
April 30, 2023
Arianne was super nice and very helpful. She helped me with questions and was able to help with the apps. She also made some great suggestions for my website too.
Thank you for your review! Our team always strives to provide excellent and authentic customer service, and we're glad that we were able to exceed your expectations. - Lea, Rivo Support Manager
April 29, 2023
The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.
Thank you so much for taking the time to share your experience! We're happy to hear that our app was easy to set up and that our team were able to provide helpful support. Please don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager
April 27, 2023
Je n'ai pas encore complètement fini de monter l'application mais Jel a été formidable dans mon accompagnement pour installer l'application. Elle m'a aussi suggéré plusieurs trucs pour rendre mon site plus beau. J'ai bien hâte d'avoir des commentaires sur mon site!
Merci beaucoup pour votre évaluation ! C'est toujours merveilleux d'apprendre que nous avons pu répondre à vos attentes. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire à l'avenir.- Lea, Rivo Support Manager
April 26, 2023
Application très utile et service client rapide, compétent et réactif. Je recommande fortement cette app.
Merci pour votre avis positif ! Nous sommes heureux d'apprendre que vous trouvez notre application utile et que notre service client a été utile. Nous continuons à travailler dur pour offrir une expérience utilisateur exceptionnelle. Merci d'avoir recommandé notre application ! - Lea, Rivo Support Manager