All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2023

Quick and effortless; Paul was very helpful and gave great advice. We appreciate the simplicity of the app and your eager support team. A little less GIF's won't hurt, though...

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you like our service! Your feedback and review mean the world to us. πŸ™‚ Thanks, Kevin

5 / 5 Share

Feb. 4, 2023

Paul was a fantastic in helping become verified on short notice. He was very quick and helped answer all of my questions. Definitely recommend!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! 🌟 If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Feb. 4, 2023

So far customer service is great. Haven't used the app much yet but i can say the service is excellent and immediate. Paul was a big help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! πŸ™Œ Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

Jan. 31, 2023

Great customer support! The app is pretty good and I love that I can customize the language on the widget. Recommend!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! πŸ™Œ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 31, 2023

Every time I chat, I receive the help I need! I have dealt with some very kind responses from knowledgeable persons. Very refreshing!

Using app

22 days

Total reviews

23

Average rating

3.7

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Jan. 30, 2023

This is an amazing app + the team are incredible Paul helped me get set up in just a matter of minutes and was so lovely. I 100% recommend this app

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! πŸ™Œ All the best, Kevin

5 / 5 Share

Jan. 30, 2023

I needed help from the live support. I got a very nice and reactive support from Abbie !! 1000 thanks for that. I love that application.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin

5 / 5 Share

Jan. 30, 2023

Looks like it does what it says, and the support (I talked to Arianne) was just amazing. Went on ahead to install the pop-up email tool too

Store

SeaDawg

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for using our apps and for the positive feedback! 🀩 If you ever need anything, we are always here for you. Cheers, Kevin

5 / 5 Share

Jan. 29, 2023

I am new to shopify and just added rivo to my apps. I was in the process of connecting my store and Paul was very helpful and gave me great tips. I'm excited to have rivo on my store and can see why it's highly rated. Paul's customer service was above and beyond and I really appreciate it.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are pleased you like our app and customer service, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. πŸ™Œ All the best, Kevin

5 / 5 Share

Jan. 29, 2023

Excellent! Great customer service! I was able to chat and have my questions resolved quickly. I will be doing business with this company in the future.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Jan. 28, 2023

Paul was super nice and very helpful. He addressed my requests very quickly and offered great tips that would help me in the future.

Store

ETRN

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 28, 2023

Very fast and welcoming customer experience. The app is user-friendly and easy to use. Very happy with the app and the service provided from Paul!

Store

esess

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 27, 2023

They have added a very nice review widget to my shop yepsio.com. They have awesome customer service and the person who helped me was Abbie and she was very helpful. I'll be using rivo for a long time

Store

YEPSIO

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! πŸ™Œ We appreciate you using our app and sharing positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin

5 / 5 Share

Jan. 27, 2023

Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Jan. 27, 2023

Mica was nice person the app i really love, and the service was great. would recommend it to everyone

Store

Prefurn

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our support! Your praise in your 5-Star review is very much appreciated! πŸ™Œ All the best, Kevin

5 / 5 Share

Jan. 26, 2023

Abbie is a great assistant ever. Very Fast replies and good support! I would recommend Abbie to anyone.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! πŸ™Œ Cheers, Kevin

5 / 5 Share

Jan. 26, 2023

I just installed this app for my store which is pre-launch. So I cannot testify to it's usability and functionality at this time. However, for a free app it seems quite impressive. Tons of features at no cost and friendly customer service. I'll revisit this review after I've spent some time using it while my store is open.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! πŸŽ‰Thank you so much for choosing our apps and we are always here, anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin

5 / 5 Share

Jan. 26, 2023

Arianne was super helpful and friendly too. The app fits in great with our store, would 100% recommend!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad our app fits in great with your store! Thanks so much for the positive review and 5-stars! πŸ™Œ All the best, Kevin

5 / 5 Share

Jan. 26, 2023

Easy to use, easy to translate. Chat with support is effortless, quick and to the point. Almost hard to believe that this is a free app.

Using app

7 days

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for the positive 5-star review! πŸ™Œ If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Jan. 25, 2023

Exceptional service! Abbie was really helpful and very responsive with what was needed to help me with my store. 10/10

Store

MultiVi

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a wonderful experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin