Rating

4.9

feedback

2,198

Reviews

chart

#509

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    18%
  • Less than a year
    53%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by the support team. Users appreciate the quick responses, prompt issue resolution, and willingness of the team to go above and beyond to help with any problems. The app itself is praised for being easy to use, customizable, and effective in showcasing reviews on Shopify stores. Some users mentioned specific team members like Jigs who were particularly helpful and responsive. However, there were a few instances where users faced challenges with integration or specific features, but the support team managed to address these issues effectively. Overall, the app is highly recommended for its functionality and outstanding customer service.

Highlights

Positive customer service experience and quick issue resolution
Ease of use and customization of the app
Specific mentions of helpful team members like Jigs
Challenges with integration or specific features addressed effectively
High recommendation for functionality and customer service

Rating Breakdown

  • 5
    96% (2,109 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (34 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

Awesome support!

Store

BlauKe

Using app

--

Total reviews

6

Average rating

3.7

5 / 5 Share

Dec. 14, 2024

Great app fast responsive team. Been using it a few years now. Keep up the good work

Using app

--

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for taking your precious time to share your feedback with us!!! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Our support team is always here to help you!

5 / 5 Share

Dec. 9, 2024

I had a fantastic experience with Rivyo Product Reviews! The platform made it easy to explore authentic reviews and make informed decisions. The user-friendly interface and reliable feedback gave me confidence. Highly recommend it to anyone looking for honest product insights!

Store

KHAIKOE

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot! If you have any questions or need assistance, please don't hesitate to reach out to us at [email protected] or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

5 / 5 Share

Dec. 9, 2024

Customer service was great! Fast to response on the questions I had, and willing to help me changed some CSS code since I'm not familiar with it. Thank you!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us! If you have any questions or need assistance, please feel free to contact us at [email protected] or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

1 / 5 Share

Dec. 9, 2024

Very Bad

Using app

12 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry to hear about your negative experience with our app. Could you please provide more details about what went wrong? Knowing the specific issue will help us understand and address it promptly. We're here to assist you in any way we can. Please feel free to reach out to our support team directly at [email protected]. We're available to answer your questions and help resolve any problems you may be encountering. Thank you for taking the time to share your feedback. We appreciate the opportunity to improve.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more