Rivyo Product Reviews
Rivyo - Showcase product reviews to build social proof
Rating
4.9
feedback
2,130
chart
#326
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
6%
-
Less than a month
19%
-
Less than a year
54%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with customers praising the excellent customer service provided by the support team. Users appreciate the quick responses, efficient problem-solving, and overall helpfulness of the customer service representatives. Many reviewers highlight the ease of use of the app and its functionality, recommending it for its user-friendly interface and helpful features. Additionally, the app's ability to import reviews from Amazon stores is mentioned as a valuable feature. However, there are a few reviews that mention issues with activation codes and delays in responses due to time zone differences.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 26, 2024
Great App Great customer service. We wanted to import 22K reviews from a different app. Within minutes my request was fulfilled by the Jigs & Rivyo team. Great job i am happy!
June 25, 2024
I can't praise the customer service of this company enough! From the moment I had an issue, they made me feel like a valued customer. Their response time was quick— I received a friendly and helpful reply. The representative I interacted with was knowledgeable, patient, and genuinely interested in resolving my issue. They listened carefully to my concerns and provided clear, step-by-step instructions that were easy to follow. What really stood out was their willingness to go above and beyond; they didn't just solve my problem but also offered additional tips to enhance my experience. The follow-up was equally impressive. After my issue was resolved, I received a courtesy email checking if everything was still working fine and if I needed any further assistance. This level of attention and care made me feel confident that I made the right choice by using their service. The review app is easy to use and customizable.
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