All reviews

Rating Breakdown

  • 5
    96% (2,054 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (33 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 19, 2024

Our Google Shopping feed URL stopped working on 1 of our 6 stores using this app. The support team said that custom code is needed to create this feature which is not true because we have been using this feature for over a year on all of our stores. Our other stores are working fine syncing to Google. I would have hoped for better support by subscribing to the most expensive plan.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

July 19, 2024

The app is very easy to use and the customer service is also great

Store

raccomb

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

Store

Athlab

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2024

Great customer service! We were updating our theme and i couldn't get the star rating badge to appear by the price. I emailed them and they fixed it right away! Jigs was awesome!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

It was so easy to add to our Shopify store to have live reviews and questions integrated seamlessly on the Product page. Thanks so much for such a great extension!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2024

Quick reply, solved the problem in half an hour,Super !!

Store

CIVIBUY

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2024

The Free Plan is awesome for starting out. The Support is very quick and the help you with everything.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2024

Good app, been using for a while on my store. I don't have any problems with it.

Store

LENUS

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

It run smooth and having very fast support when need

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

good app like the support

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Great App Great customer service. We wanted to import 22K reviews from a different app. Within minutes my request was fulfilled by the Jigs & Rivyo team. Great job i am happy!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Store

XBrand

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

I can't praise the customer service of this company enough! From the moment I had an issue, they made me feel like a valued customer. Their response time was quick— I received a friendly and helpful reply. The representative I interacted with was knowledgeable, patient, and genuinely interested in resolving my issue. They listened carefully to my concerns and provided clear, step-by-step instructions that were easy to follow. What really stood out was their willingness to go above and beyond; they didn't just solve my problem but also offered additional tips to enhance my experience. The follow-up was equally impressive. After my issue was resolved, I received a courtesy email checking if everything was still working fine and if I needed any further assistance. This level of attention and care made me feel confident that I made the right choice by using their service. The review app is easy to use and customizable.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

Support was prompt and helpful.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

It does its job well and the developer is very helpful with our custom requests.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

really like the app, and the customer service is really good, they can give me feedback asap

Store

ASOBIO

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

We are extremely happy with this app! The Q&A feature is fantastic and really enhances our user experience. Additionally, the developer is very accommodating with customizations and always goes above and beyond to help. The customer service is exceptional – they are incredibly attentive and respond promptly to any inquiries. Highly recommend this app for its functionality and outstanding support.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback on our app and service. Your satisfaction means a lot to us! If you have any questions or need assistance, please feel free to contact us at [email protected] or through our in-app live chat. We're always here to help. Thank you for choosing our app! 😊

5 / 5 Share

June 12, 2024

Great App Great customer service. I wanted reviews to appear below pricing so customers can make a decision before buying. Within minutes my request was fulfilled by the Jigs & Rivyo team. Great job i am happy! Keep Fit Fitness Store

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for trusting us and sharing your experience. It's always rewarding to hear your kind words. :) If you have any questions, feel free to reach out through our in-app chat or email us at [email protected]. We're always happy to help.

5 / 5 Share

June 6, 2024

Useful app, easy to use. And the support is fantastically helpful and fast.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.