Rating

4.9

feedback

890

Reviews

chart

#1,629

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    15%
  • Less than a month
    31%
  • Less than a year
    28%
  • More than a year
    23%

Reviews Summary

The reviews for the Rivyo Shopify app are overwhelmingly positive, highlighting exceptional customer service, quick and efficient support, ease of use, and smooth setup process. Users appreciate the responsiveness of the support team, with many mentioning specific support representatives like Jigs who provided fast solutions to their issues. The app is praised for its functionality, customization options, and the ability to grow with the business. Customers also value the photo/video review feature, loyalty and rewards program, and the overall professional look it adds to their stores. While the majority of reviews are highly satisfied, there are a few mentions of minor setup difficulties and limitations.

Highlights

Exceptional customer service and quick, efficient support
Ease of use and smooth setup process
Responsive support team and specific mentions of helpful representatives like Jigs
Functionality, customization options, and ability to grow with the business
Positive feedback on features like photo/video reviews, loyalty program, and professional look added to stores

Rating Breakdown

  • 5
    97% (860 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 96% (850)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 29, 2026

Great Product!! Exceptional service

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2026

Some of my products were not showing up on my review requests. I reached out to Rivyo and they not only fixed the issue, but were communicative the entire time. Very responsive!

Using app

Almost 7 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 20, 2026

Rivyo helped very efficiently and quickly with the product review section. Communication was smooth, professional, and pleasant throughout the process. It was a pleasure working together.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

Amazing support and a great app. This is the second store where I’ve used it. I highly recommend it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Best review app I've tried Top !! I can recommend them. Fast and solution-oriented support.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

All reviews

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