All reviews

Rating Breakdown

  • 5
    97% (859 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (850)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 11, 2025

I would like to extend my heartfelt gratitude to the technical team at Rivyo Product Reviews for their efficient and prompt assistance in solving my issue. Your support made a significant difference, and I truly appreciate your hard work! Thank you!

Using app

3 days

Total reviews

2

Average rating

2.5

4 / 5 Share

July 25, 2025

The app is a bit confusing but the service is really good

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 22, 2025

Kind and very fast support service.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you very much for sharing the review with us, We are happy to see that our app match with your need and works great in your store. For any further queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

4 / 5 Share

April 17, 2025

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking your precious time to share your feedback with us!!! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Our support team is always here to help you!

4 / 5 Share

March 21, 2025

回复很快

Using app

Over 4 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Oct. 25, 2024

So far they have been able to resolve all queries promptly.

Store

ARMISTO

Using app

10 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking your precious time to share your feedback with us!!! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Our support team is always here to help you!

4 / 5 Share

March 22, 2022

Very helpful in adding and managing reviews for our shopify store. I would definitely recommend this app.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 7, 2022

サポートが早く、とても助かりました。 星4にした理由は、レビュー依頼メールの種類をいくつか作れたらよかったのと、 顧客をカテゴリーに分けて、メール送りたくないリストの作成や、レビューをしていない先に追加のメールを送る自動設定などが出来たら良いですね。

Using app

12 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 24, 2021

Quick and speedy install and responses help requests. Although we have shied away from importing reviews I did test the Google Chrome extension and it worked incredibly well!

Store

Rise

Using app

5 months

Total reviews

5

Average rating

4.4

4 / 5 Share

Aug. 19, 2021

Customer service efficiency is very fast. I am very satisfied. Can solve my problem right away. thanks

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 16, 2021

Used many app but found rivyo to be more simple. The support is also very helpful. Responds on time. Satisfied.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 23, 2021

Seems I use the free plan, there are only a few limited functions that I can use, but it is quite enough for our store so far. Great customer service, easy to use. But it has a problem, the chrome extension can't grab the corresponding reviews for the specific item, I have to delete the wrong review by myself one by one.

Using app

2 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

May 4, 2022

I used this App and twas helpful but I had to remove caus i closed the acct. shopatakuweb. I got refunded by the rep.tnx!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 5, 2025

Very prompt and helpful support. I preferred the app prior to their most recent changes as currently the base plan is quite restrictive. Their interface is fairly easy to use and I like the csv import capability.

Using app

Almost 5 years

Total reviews

3

Average rating

3.3

4 / 5 Share

March 25, 2021

Great and easy app. Very user friendly. The team is great and efficient when it comes to help needed.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 4, 2020

It’s a really good app. But, we need a lot of assistance from their tech’s. The team is very fast with problem solving. Would be a 5 star if the functionality was better.

Using app

2 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for your lovely feedback. Can you please share what functionality you need so we can implement that into our app. Do you need any other help then please send an email on "[email protected]" to create a ticket or you can also contact us on the Live Chat from our app admin.

4 / 5 Share

May 16, 2019

I only committed to this app because the developer promised me that the reviews would be indexed by Google in 1 month. That was 4 months ago. Now they include it, but there is a catch. You have to pay for the Advanced Plan. Developer left that detail out. Only reason I put up with the all the problems with this app was because it was free. Updated: The customer service has been good in dealing with issues I have so I am bumping my review up

Using app

6 months

Total reviews

3

Average rating

3.0

Developer Reply

Thank you so much for your lovely feedback. Do you need any other help then please send an email on "[email protected]" to create a ticket or you can also contact us on the Live Chat from our app admin. I hope you can update the feedback.