Rivyo Product Reviews
Rivyo - Showcase product reviews to build social proof
Rating
4.9
feedback
2,130
chart
#326
All reviews
Rating Breakdown
Review RSS Feed
March 5, 2024
Rubbish, it keeps showing that the activation code is invalid, and I haven’t received any reply when I contacted you.
April 9, 2022
App disappeared all of a sudden. This is the error message "thimatic-apps.com unexpectedly closed the connection" It's been more than 14 hours now. No way to contact them
Nov. 11, 2021
Fake advertisement. It says import 100 reviews from amazon/aliexpress but when I tried it says upgrade a plan to import reviews from amazon.
Sept. 29, 2023
Pathetic app. The app affected my store speed significantly. Due to this app, my store's mobile interface started to malfunction, and important icons "menu" and " search" stopped working! I faced so many issues with customer support and lost sales. I have asked the developers to remove all codes, which I hope they have done. I have also asked them to refund my subscriptions, as this app brought more disruptions rather than assistance. Shopify must block this Rivyo app immediately.
April 20, 2021
I give 1 star because there's no 0 star available!! This is a complete waste of my time and money! You get charged right away with no refund policy and the free trial doesn't allow you to add reviews to test the app and how the layout looks like on your store!!! I want my money back please!
Feb. 15, 2021
This doesn't work. I could upload only two review and those two reviews look so fake with bad english translation. I couldnt see the reviews uploaded on my website so asked help to Rivyo assistant. they asked for permission to access my store features. I allowed it. They made the review showed up but nothing works. It can not upload new reviews.They deleted my duplicate code. I didnt authorize that ever. What is wrong with them
Dec. 14, 2020
What's the point of offering a free version when you can't even do anything in it. All the options are locked and ask you to buy the advanced plan.
Nov. 18, 2020
waist of time! costumer support not answer for many hours no margin - not work with any theme very difficult to edit existing reviews
Nov. 3, 2020
Warning! They are misleading in their description. I bought Rivyo Product Review so I could use their " fully customizable email template " as they marketed it. Spend hours on it. Turns out you can't even insert a simple JPEG image to FULLY CUSTOMIZABLE email template. Very disingenuous.
Aug. 27, 2020
it doesn't work and the app name rivyo just faking the authentic "Ryviu" Rubbish! it doesn't work and the app name rivyo just faking the authentic "Ryviu" Rubbish!
Hey, we are really sorry for the problem you faced but as we see there is not live chat or ticket initiated by you. Please let us know what issue you are facing we will try our best to solve it asap. To contact support you can email us on [email protected] or you can initiate a live chat from the app admin we will help you to solve problem on top priority. Looking forward to hearing back from you. Thank you
June 18, 2020
Alright. You install this app to import reviews from AliExpress. Then, they say that you have to pay $5 or check more details... broken link!
Hey, Really sorry for the misunderstanding but we clearly mention this thing in our app Pricing Plan that AliExpress Review import is available in the advance plan. So please if you have any questions regarding it can you please email me on [email protected] we will definitely help you at any time. Thanks
May 19, 2020
Piece of shit, all that fucking stuff need the advanced plan? what I have to download for ? TWAT WANKER PRCIK
May 6, 2020
The App doesn't work. Bad experience !!!!!!!!!!!!!!!! I'm really disappointed !!!!!! !!!!!!!!!!!!!!!!
You haven't set the app code to your theme that's why you didn't get the review section on the product page. If you reinstall the app then we will set the app code in your theme so you will not get that issue again. Thank you.
April 30, 2020
my app is not working .. it only worked for 2 days not its showing circles and i can't access any reviews.
I think you haven't set the app code to your theme. I have sent you a Collaborator Account request which you need to accept so that I can access your store and set up the entire app perfectly. You will find the Collaborator Account request in Store Admin > Settings > Plans and Permissions. Thank you.
April 11, 2020
The App doesn't work. The Service Provider is a fraud. He introduced himself as Marc and asked for access to my store. He started asking personal questions like where do I stay and such things and later started giving me his personal info without asking. He revealed that his real name is Paresh Valu and he talks to clients under the false name Marc. I would not suggest anybody use this app and especially to give them access to the code. Completely unproffessional and uncomfortable dealing with him.
April 4, 2020
if i need to contact support for inserting reviwes for each product and for that i lose a lot of time and i still pay $ 6 for that i will teach them to insert myself. The purpose of the application is automation isn't it? support is kind but i have the impression that they have a lot of work and that it took me an hour for three products and eventually I had to manually delete the 1,2,3 ratings and if I only asked for 5 stars.I give for support 5 star but for app 1.After two days that i lost whit their support they "explain" me that i should hit "all" reviwes and then i dellet my self the rest 4,3,2,1 star reviwes!Second problem is when u sholud do manuel installation for every product because automatic does not work.And yes if there is problem it is All express error!I install app call "LOOX" will see if that app work.
We are sorry for the problem you faced. I think you have selected the "All Reviews" option in AliExpress import that's why all reviews imported. Can you please share an AliExpress import screen recording video on "[email protected]"? Thank You.
Jan. 24, 2020
I spent hours importing reviews and sorting through and publishing them, only to find out they had all been deleted a few days later just as I was about to launch the product. Contacted their support and after days of waiting and giving them access to my store they just wasted time and then said it's fixed, I checked and they did nothing and it's still not fixed. Not the first time I had to contact them about problems with the app. It's a very slow and unreliable app, and the support is even worse
We are sorry for the inconvenience that you have faced with our app. I think you have changed the Product Handle that's why the reviews are not showing. We have sent you a Collaborator Account request to access your store so we can check what issue you have faced so we can fix that for you. We have also mailed you regarding that and also replied on your live chat but you were not available. Looking forward to hearing from you.
Nov. 28, 2019
So i do not know why but the images won't appear. So I have reached to customer support, they didn't do anything I have wasted days and money for nothing and they even did not send me informations about my problem
We have checked your store and find that you haven't uploaded any images. We have sent you an mail from "[email protected]". Please check that and reply to it so we can fix the issue that you have faced. Thank you.
Oct. 21, 2019
The customer support solved my problems and asked me to write a good reviews. However, once I wrote the comment, the problem came out again... BUT THERE IS NO ONE TO REPLY ME ANYMORE....
We have fixed this issue that you had faced. Can you please test it? Do you need any other help then please send an email on "[email protected]" to create a ticket or you can also contact us on the Live Chat from our app admin. I hope you can update the feedback. Looking forward to hearing from you.
Aug. 26, 2019
We can do nothing with FREE plan, an advice found an other app !!!! I'm really disappointed !!!!!!
Hi there, We are really sorry for the problem you faced. But with our app's free plan you are getting almost all the things which you need for any store product review. In our paid plan you are getting only advanced features. You are also getting photo reviews with the free plan so please let us know what things are missing in the free plan so we can work on it in future. Looking forward to hearing back from you. Thank you