Rivyo ‑ Product Reviews App
All reviews
Review RSS feed
not responsive.
We’re truly sorry for the inconvenience, and we apologize that our support team wasn’t available when you reached out. We’d really appreciate the opportunity to make this right. Please reinstall the Rivyo app and reach out to us again we’ll personally check your setup and make sure everything is configured correctly for your store. Thank you for your patience and understanding.
I haven't been able to open the app for the past few months, and I can't contact customer service for help. It's really terrible. If I still don't get a response, I will uninstall it.
Thank you very much for sharing your great experience with our app & service, It means a world to us. 🙂 Do get in touch for any queries at [email protected] or through in-app live chat. We are always happy to help you.
Warning! They are misleading in their description. I bought Rivyo Product Review so I could use their " fully customizable email template " as they marketed it. Spend hours on it. Turns out you can't even insert a simple JPEG image to FULLY CUSTOMIZABLE email template. Very disingenuous.
it doesn't work and the app name rivyo just faking the authentic "Ryviu" Rubbish! it doesn't work and the app name rivyo just faking the authentic "Ryviu" Rubbish!
Hey, we are really sorry for the problem you faced but as we see there is not live chat or ticket initiated by you. Please let us know what issue you are facing we will try our best to solve it asap. To contact support you can email us on [email protected] or you can initiate a live chat from the app admin we will help you to solve problem on top priority. Looking forward to hearing back from you. Thank you
The customer support solved my problems and asked me to write a good reviews. However, once I wrote the comment, the problem came out again... BUT THERE IS NO ONE TO REPLY ME ANYMORE....
We have fixed this issue that you had faced. Can you please test it? Do you need any other help then please send an email on "[email protected]" to create a ticket or you can also contact us on the Live Chat from our app admin. I hope you can update the feedback. Looking forward to hearing from you.
it let me add reviews for 3 products and then just stopped working, now I cannot import anything. I click submit review after filling in all the details and its just processes forever. Contacted support and got no help whatsoever
Hi, we are really sorry for the problem you faced. We got your ticket before 20 hours and we replied you within 20 minutes when we got tickets to give us staff account access so we can help you to solve this problem. So please reply that ticket our support team will make sure that app will work perfect in your store. Thank you
Can't edit reviews, can't upload photos. After contacting the support, the edit review button got removed. Don't waste your time on this app.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.