Rivyo Product Reviews

July 19, 2024

Our Google Shopping feed URL stopped working on 1 of our 6 stores using this app. The support team said that custom code is needed to create this feature which is not true because we have been using this feature for over a year on all of our stores. Our other stores are working fine syncing to Google. I would have hoped for better support by subscribing to the most expensive plan.

March 5, 2024

Rubbish, it keeps showing that the activation code is invalid, and I haven’t received any reply when I contacted you.

April 9, 2022

App disappeared all of a sudden. This is the error message "thimatic-apps.com unexpectedly closed the connection" It's been more than 14 hours now. No way to contact them

Nov. 11, 2021

Fake advertisement. It says import 100 reviews from amazon/aliexpress but when I tried it says upgrade a plan to import reviews from amazon.

Sept. 29, 2023

Pathetic app. The app affected my store speed significantly. Due to this app, my store's mobile interface started to malfunction, and important icons "menu" and " search" stopped working! I faced so many issues with customer support and lost sales. I have asked the developers to remove all codes, which I hope they have done. I have also asked them to refund my subscriptions, as this app brought more disruptions rather than assistance. Shopify must block this Rivyo app immediately.

April 20, 2021

I give 1 star because there's no 0 star available!! This is a complete waste of my time and money! You get charged right away with no refund policy and the free trial doesn't allow you to add reviews to test the app and how the layout looks like on your store!!! I want my money back please!

Feb. 15, 2021

This doesn't work. I could upload only two review and those two reviews look so fake with bad english translation. I couldnt see the reviews uploaded on my website so asked help to Rivyo assistant. they asked for permission to access my store features. I allowed it. They made the review showed up but nothing works. It can not upload new reviews.They deleted my duplicate code. I didnt authorize that ever. What is wrong with them

Dec. 14, 2020

What's the point of offering a free version when you can't even do anything in it. All the options are locked and ask you to buy the advanced plan.

Nov. 18, 2020

waist of time! costumer support not answer for many hours no margin - not work with any theme very difficult to edit existing reviews

Nov. 3, 2020

Warning! They are misleading in their description. I bought Rivyo Product Review so I could use their " fully customizable email template " as they marketed it. Spend hours on it. Turns out you can't even insert a simple JPEG image to FULLY CUSTOMIZABLE email template. Very disingenuous.

Aug. 27, 2020

it doesn't work and the app name rivyo just faking the authentic "Ryviu" Rubbish! it doesn't work and the app name rivyo just faking the authentic "Ryviu" Rubbish!

June 18, 2020

Alright. You install this app to import reviews from AliExpress. Then, they say that you have to pay $5 or check more details... broken link!

May 19, 2020

Piece of shit, all that fucking stuff need the advanced plan? what I have to download for ? TWAT WANKER PRCIK

May 6, 2020

The App doesn't work. Bad experience !!!!!!!!!!!!!!!! I'm really disappointed !!!!!! !!!!!!!!!!!!!!!!

April 30, 2020

my app is not working .. it only worked for 2 days not its showing circles and i can't access any reviews.

April 11, 2020

The App doesn't work. The Service Provider is a fraud. He introduced himself as Marc and asked for access to my store. He started asking personal questions like where do I stay and such things and later started giving me his personal info without asking. He revealed that his real name is Paresh Valu and he talks to clients under the false name Marc. I would not suggest anybody use this app and especially to give them access to the code. Completely unproffessional and uncomfortable dealing with him.

April 4, 2020

if i need to contact support for inserting reviwes for each product and for that i lose a lot of time and i still pay $ 6 for that i will teach them to insert myself. The purpose of the application is automation isn't it? support is kind but i have the impression that they have a lot of work and that it took me an hour for three products and eventually I had to manually delete the 1,2,3 ratings and if I only asked for 5 stars.I give for support 5 star but for app 1.After two days that i lost whit their support they "explain" me that i should hit "all" reviwes and then i dellet my self the rest 4,3,2,1 star reviwes!Second problem is when u sholud do manuel installation for every product because automatic does not work.And yes if there is problem it is All express error!I install app call "LOOX" will see if that app work.

Jan. 24, 2020

I spent hours importing reviews and sorting through and publishing them, only to find out they had all been deleted a few days later just as I was about to launch the product. Contacted their support and after days of waiting and giving them access to my store they just wasted time and then said it's fixed, I checked and they did nothing and it's still not fixed. Not the first time I had to contact them about problems with the app. It's a very slow and unreliable app, and the support is even worse

Nov. 28, 2019

So i do not know why but the images won't appear. So I have reached to customer support, they didn't do anything I have wasted days and money for nothing and they even did not send me informations about my problem

Oct. 21, 2019

The customer support solved my problems and asked me to write a good reviews. However, once I wrote the comment, the problem came out again... BUT THERE IS NO ONE TO REPLY ME ANYMORE....