All reviews

Rating Breakdown

  • 5
    97% (858 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 96% (850)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2024

Very responsive chat, happy to help us resolve an issue of Google Snippets triggering twice per page. I had been trying to reconcile our JSON schema and our microdata schema and the team were happy to integrate with microdata (After I go and do the homework of removing our rogue schema). Subject to change when we resolve the issue next week, but very happy so far.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us! If you have any questions or need assistance, please feel free to contact us at [email protected] or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

5 / 5 Share

April 26, 2024

使い方について、チャットで英語で質問をしたところとても丁寧に答えてくださりました。

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store. For any further queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share

April 25, 2024

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing great experience with us, Your feedback are valuable to us! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

5 / 5 Share

April 25, 2024

Jigs is very helpful, fast response, very good app!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

April 23, 2024

I must say that this is the BEST customer reviews app! So far, we have been enjoying the ease of the application and the support team is incredible! There were some challenges migrating customer reviews from another app that we previously installed on our Shopify store. Our IT team figured it out, along with the Rivyo support team, and we were able to get all reviews migrated. We highly recommend this app to anyone who wants a clean looking app and who wants a devoted support team. Thank You!

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store. For any further queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share

April 19, 2024

Yes, a great app!Excellent customer service, they helped me solve the problem!

Store

Gymfrog

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot! If you have any questions or need assistance, please don't hesitate to reach out to us at [email protected] or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

5 / 5 Share

April 18, 2024

The best I.T. service I have ever had and I have been in this business for 11 years. The APP itself is so easy to use and set up and options a perfect. I am glad I found it, I have searched alot of apps and had some bad experiences, just made it in time before the shopify reviews app is stopped. I highly reccomend and its not over priced.

Using app

4 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you very much for taking your precious time to share your feedback with us!!! Feel free to contact us at [email protected] or through in-app live chat if you have any queries and issue, we are always happy to help you.

5 / 5 Share

April 18, 2024

Due to the termination of the app provided by shopify, we have tried about 7 alternative services. Of these, Rivyo Product Reviews met most of our needs. Importing during the transition was no problem, and the developer was very responsive to our detailed requests, making it a very pleasant experience. Very reliable app and developer, highly recommended.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing great experience with us, Your feedback are valuable to us! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

5 / 5 Share

April 12, 2024

Easy to use and customer support is very helpful

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for sharing great experience with us, Your feedback are valuable to us! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

5 / 5 Share

April 11, 2024

bset customer service, The technical service was spot on, I was not smart to solve some import problems, but the intellignet customer service is awesome!!!!!! I must give them best review on shopify! Choose Rivyo and it will not let you down!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate you sharing your wonderful experience with our app and service! Your feedback means a lot to us. 😊 Feel free to reach out for any queries at [email protected] or through our in-app live chat. We are always here and happy to assist you.

5 / 5 Share

April 10, 2024

Assistance with any problem is efficient and fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing the valuable & great feedback with us, It means a lot to us !!!!! For any queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share

April 9, 2024

とにかく、サポートが迅速で素晴らしいです。 現行のレビューアプリから移行する必要があったので、こちらを選びました。 日本語には対応してなく、移行時に旧アプリからレビューを移す際にCSVファイルを上手く読み込まないというエラーが出ましたが、素晴らしいサポートでクリアすることができました。 無料でも十分レビューアプリとして機能しますし、追加機能やデザイン変更をしたければ有料に切り替えることもできます。 完全に設定するにはもう少しですが、問題なく運用できそうです。

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

March 29, 2024

solid app, fast support when needed.

Store

Fairbow

Using app

Over 2 years

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for sharing great experience with us, Your feedback are valuable to us! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

5 / 5 Share

March 21, 2024

Semplice da installare e configurare, assistenza subito pronta a dare consigli.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing great experience with us, Your feedback are valuable to us! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

5 / 5 Share

March 20, 2024

Good support service

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!! For any queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share

March 14, 2024

客服非常有耐心 帮我的问题全部解决 还帮助我处理商店其他的装修问题 非常感谢

Store

Yuanlu

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate you sharing your positive experience with us! Your feedback is incredibly valuable to our team. If you have any further questions or need assistance, please don't hesitate to contact us through [email protected] or via our in-app live chat. Thank you for being a valued user, and we look forward to continuing to serve you with excellence! 😊

5 / 5 Share

March 13, 2024

Like it. Customer Support is very good

Store

Evalaxy

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate you sharing your positive experience with us! Your feedback is incredibly valuable to our team. If you have any further questions or need assistance, please don't hesitate to contact us through [email protected] or via our in-app live chat. Thank you for being a valued user, and we look forward to continuing to serve you with excellence! 😊

5 / 5 Share

March 10, 2024

This app is great and it's easy to import reviews from Amazon into the site, recommended.

Using app

4 days

Total reviews

6

Average rating

3.7

Developer Reply

We truly appreciate you sharing your wonderful experience with our app and service! Your feedback means a lot to us. 😊 Feel free to reach out for any queries at [email protected] or through our in-app live chat. We are always here and happy to assist you.

5 / 5 Share

March 10, 2024

Works well and excellent customer support

Using app

3 days

Total reviews

3

Average rating

2.3

Developer Reply

Thank you so much for sharing great experience with us, Your feedback are valuable to us! Don't hesitate to reach out through [email protected] or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

5 / 5 Share

March 3, 2024

The app is great and the customer service is even better. We had a technical issue when importing reviews from our previous app and the technical team helped us immediately: in less than a day, everything was properly set up. We higly recommend this app!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!! For any queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.