All reviews

Rating Breakdown

  • 5
    96% (2,103 ratings)
  • 4
    2% (39 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (33 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2023

Die App funktioniert sehr gut und der Support hat mir sehr schnell bei einem kleinen Problem geholfen.

Store

Alpaka Store Deutschland

Using app

About 1 year

Developer Reply

Thank you for your kind words. We’re grateful for your amazing feedback. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

July 10, 2023

nice customer service,thanks,very good company,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Store

NONSTOP

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. For further queries, feel free to contact us via our app-in chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

July 7, 2023

This is very useful app, and their support is excellent and so kind. Explanation is good, and then you can use (add on ) your site right away.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our support team and app. For any queries, feel free to contact us at [email protected] or via in-app chat, we are always happy to help you.

5 / 5 Share

July 7, 2023

Very professional and fast service. I try to import some reviews and it cause falut, but with the technical team support, this problem has sloved quickly.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for sharing the great feedback with us, It means a lot to us!! For any queries, feel free to contact us at [email protected] or via in-app chat, we are always happy to help you.

5 / 5 Share

July 7, 2023

Excellent and fast customer service. They will quickly help you until your issues are solved! Woudl recommend

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you very much for sharing your great experience with our app & service, It means a world to us. 🙂 Do get in touch for any queries at [email protected] or through in-app live chat. We are always happy to help you.

5 / 5 Share

July 6, 2023

I recently integrated the Rivyo Reviews plugin into my Shopify website, and I am delighted to share my experience with this remarkable tool. Not only does the plugin offer an excellent reviews feature, but the standout aspect of my journey with Rivyo has been their exceptional customer support. From the very beginning, I was amazed by the level of assistance I received. Jigs from the Rivyo team went above and beyond to ensure that I had a seamless integration and a tailored experience for my online store. Their responsiveness and willingness to assist with all of my customization requests were truly outstanding. Jigs, in particular, demonstrated a deep understanding of the plugin's capabilities and patiently guided me through each step of the process. They were quick to respond to my inquiries and provided clear instructions, making the entire experience effortless and enjoyable. What impressed me the most was the dedication Jigs showed in addressing my store's specific needs. Despite the numerous customization requests I had, they tackled each one with precision and expertise. It's rare to come across such a level of commitment and attention to detail in customer service, especially when it comes to a plugin. The Rivyo Reviews plugin itself is a robust tool that seamlessly integrates into my Shopify website. It offers a wide range of features, including customizable review forms, rich snippets for search engine optimization, and the ability to moderate and reply to customer reviews. The interface is user-friendly, making it easy to manage and display reviews on my site. Overall, I cannot recommend the Rivyo Reviews plugin enough. Its functionality is top-notch, but what truly sets it apart is the exceptional customer support provided by Jigs and the Rivyo team. If you're looking for a reviews plugin for your Shopify store, I urge you to choose Rivyo. You'll not only benefit from an outstanding product but also experience the kind of customer service that is second to none. Thank you, Jigs, and the entire Rivyo team, for making my experience truly phenomenal. You've exceeded my expectations, and I'm grateful for your dedication and support.

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much!!! Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful. For any queries, feel free to contact us at [email protected] or in-app chat. We are always happy o help you.

5 / 5 Share

July 4, 2023

great app and great support, I’m very happy with the app and service. Easy to use and understanding, great and quickly support

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review, It means a world to us!! Do get in touch if you need any help through in-app live chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

July 3, 2023

I thought I had installed the app (automatically) but not sure why/how but it wasn't completely done. I emailed customer support and despite it being a weekend, I got very prompt response and the issue was quickly resolved. The app is easy enough to use and I like how the templates can be easily customized. I look forward to receiving and showcasing many reviews on my store.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to see that you had a great experience with our service and app!!! Thank you very much for the great feedback. :) For any queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share

June 30, 2023

I appreciate the review and Q&A sections in this app, which allow for effective communication with customers. The responsiveness of Rivyo's customer service and development team is commendable, as they promptly address any bugs that arise. During my two years of using this app, we encountered only one bug, which was swiftly resolved within a day.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review about our app & service, We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! Do get in touch for any queries at [email protected] and via live chat, we are always happy to help you.

5 / 5 Share

June 29, 2023

We switched over from Stamped reviews for a number of reasons. Stamped used to be a very good option, but over the years they have really changed and their service was no longer working well, but their prices were going up and up. Recently while looking for a wishlist app I found this company and was very impressed with both the service and technical support. Lets say I was eager to switch over our reviews also. Like many shops, we had a ton of customer reviews and photos we wanted to keep when we swapped apps. I wish this was a straight forward process, but it never is. (Had the same issue when we switched over to Shopify from another platform.) But working with the Rivyo team was great. The issues were related to the data our old app was supplying. After a lot of back and forth with Stamped we finally had most of our reviews in a usable format and the Rivyo team were able to import them. Woo hoo! I also needed to have the team makes some changes for our site, and they were super fast and very professional. In conclusion we are very pleased with this team and this app. Our customer's are once again sending in reviews of their purchases and that is the most important bit. Oh yeah, and this app costs a fraction of what Stamped was charging and our customers were no longer leaving product reviews with Stamped. I think that tells you a lot.

Using app

28 days

Total reviews

6

Average rating

5.0

Developer Reply

We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us. :) For any queries, feel free to contact us at [email protected] or via in-app chat, we are always happy to help you.

5 / 5 Share

June 29, 2023

Evaluating the app for a few days and so far so good. Needed support for some small code editing and I received instant support via email. Positively surprised.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. Your feedback means a lot to us and helps us to improve the features of the app. For any queries feel free to contact us at [email protected] and in-app live chat. We are always happy to help you.

5 / 5 Share

June 27, 2023

App ist super. Funktioniert einwandfrei - Support ist auch immer da, falls man Hilfe braucht. Sehr zu empfehlen.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review, It means a world to us!! Do get in touch if you need any help through in-app live chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

June 22, 2023

great customer service. It is very easy to use, and the workers respond very fast. Great that I am able to import amazon reviews which isn't possible in other apps

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent feedback. For any queries, feel free to contact us at [email protected] or in-app live chat, we are always happy to help you.

5 / 5 Share

June 21, 2023

Best review app out there for sure, and the support is great with the livechat that helps you fixing every hiccup with the theme. Thank you guys +++ recommended

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for sharing the awesome reviews with us, it means the world to us!!!! For any queries, feel free to contact us at [email protected] or via in-app chat, we are always happy to help you.

5 / 5 Share

June 20, 2023

Thanks for the instant help. I'm a beginner, and the customer service helped to fix the issue well and fast. Thanks again

Store

rayggle

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy. For any queries, feel free to contact us at [email protected] or via in-app chat. We are always happy to help you.

5 / 5 Share

June 20, 2023

Great solution to import reviews from marketplaces and very helpful and responsive customer service.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing the great feedback with us :) :) For any queries, feel free to contact us at [email protected] or via in-app chat, we are always happy to help you.

5 / 5 Share

June 19, 2023

I have to give major credit to Rivyo's customer service. I asked about changing spacing and fonts on the testimonial widget, as well as adding star ratings to the collections page. Within minutes, they went in and did the changes FOR me! App works great as well. Highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to see that you enjoy your experience with our app's features as well as our service, Thank you so much for sharing the great feedback with us. :) For any queries, feel free to contact us at [email protected] or via in-app chat, we are always happy to help you.

5 / 5 Share

June 14, 2023

The after-sales service is excellent! They were proactive and quickly helped to resolve the issue. The process was very pleasant!

Using app

About 23 hours

Total reviews

3

Average rating

4.7

Developer Reply

We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us. For any queries, feel free to contact us at [email protected] or via in-app chat, we are always happy to help you.

5 / 5 Share

June 13, 2023

Great customer service - super quick turnaround and fixed all of my issues/requests. The app itself does everything that you may need so highly recommend

Store

Tailivo

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us. For any queries, feel free to contact us at [email protected] or via in-app chat, we are always happy to help you.

5 / 5 Share

June 13, 2023

Nogmaals bedankt voor jullie hulp met de Rivyo app! Ik ben geholpen door Jigs van de customer support en hij werkt snel en goed.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your awesome experience with us. Your great review and satisfaction mean the world to us! 🙂 For any queries, feel free to contact us at [email protected], we are always happy to help you.