All reviews

Rating Breakdown

  • 5
    97% (861 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 96% (852)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2019

Thank you for your very fast replies to my questions and the help with the setting of the app. Great! It works well.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2019

The customer service is quick, a good APP, and it would be better if could have more function such as group review.

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I've been using this app for several years now and the customer service has always been super quick and effective. The reviews and testimonial pages build social proof on your website = converting potential customers quicker I'm a happy user!

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your lovely feedback. Do you need any other help then please send an email on "[email protected]" to create a ticket or you can also contact us on the Live Chat from our app admin.

5 / 5 Share

Aug. 26, 2019

Thank you for your very fast replies to my questions and the help with the setting of the app. Great! It works good.

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Excellent! Very helpful support team! Big support from Chinese user!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 23, 2019

Nice App easy to set up have some nice features and are simple to handle and have a great support staff.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your lovely feedback. Do you need any other help then please send an email on "[email protected]" to create a ticket or you can also contact us on the Live Chat from our app admin. I hope you can update the feedback.

5 / 5 Share

Aug. 17, 2019

Awesome support, quick fix, editing the padding of the widget. Thanks Jack for your time and expertise!

Using app

About 17 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Perfect product review app, meets all of my requet, with great custom service. I think all shops that need a review app, should try this one. I contact them again for some bug fix, and the service is quite great .

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2019

When I auto installed this app it didn’t completely auto install all the features I wanted. I contacted the app developer and they manually fixed it for me within 24 hours. I asked for even more specifics placement and within another 24 hours they placed every single thing in the app exactly how I wanted it! Great customer service. Efficient time. And custom install! I would highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2019

We have faced some issues but the Rivyo Product Review Developer Team have help us to slove, so patient and so qucky when they do us a favor. We got what we want from this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2019

The Rivyo Product Review app works as promised and has a great support team behind it. I was able to get all of my reviews where I wanted them plus I now have the ability to interact directly with the customer regarding their review. Much better than the free product review app I was using previously. I would suggest it to anyone looking for a next level service that doesn't want to pay an arm and a leg to get it.

Using app

14 days

Total reviews

3

Average rating

4.3

5 / 5 Share

June 14, 2024

I asked for help, and no doubt, they got back to me so quickly and being helpful again. I highly recommend this team, very nice people, very nice service! Thank Jigs P!

Store

Matein

Using app

Over 5 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Tried many review apps but ended up with this one due to the features, performance and top notch support

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 9, 2019

The review app is great, It can add photo on review, it is helpful to show the customer feedback. what is more, their service is awesome, reply it fast, Thanks so much

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2019

Perfect APP, Very good customer services,help me solve my problem quickly Hight recommend. Thank you

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

July 4, 2019

App was actually pretty good but the support has been horrible. I've been trying to get it uninstalled for more than a week. They would only tell me that the documentation was held within the app and refused to send me instructions. I had to reinstall the app to be able to get it uninstalled from my system. After several no replies and closing my ticket they've finally replied again, once again sending the same information that the documentation is held within the app. Seriously?

Using app

2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

July 15, 2022

Very patient and friendly.The response speed is very fast,Thank you very much! Thank you very much!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Thank you very much for the beautiful app and for the wonderful and quick help. I have been using the app for a very long time and never had the slightest problem. Thank you

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 22, 2019

This review app is exactly what I need. All functions are there. Another app that I tried is too confusing. And I really appreciate the swift action from Jack. Thank you, Jack and Rivyo team!

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 10, 2025

Great app with functionality that rivals much more expensive platforms. Customer service was also great!

Using app

About 6 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Here's Jack From Thimatic Apps Customer Support team. I'm deeply apology for the inconvenience may have caused to your using experience. As we check in your store, I can see that you installed our app successfully, and it is showing review perfectly. Would you mind to give us a chance to help you by letting me know the issue happened to your store? I'm looking forward to hearing from you. Best Regard, Jack