Rush ‑ Order Tracking & EDD
Rush: Drive Repeat Sales with Order Tracking & Notifications
Rating
4.1
feedback
316
chart
#7,877
All reviews
Rating Breakdown
Review RSS Feed
Aug. 22, 2023
This is how onboarding should be. So many times, I’m all excited about the features of an app only to wrestle with the setup. They set it up for me and I couldn’t be happier. Thank you.
Hello Twisted Jezebel Team! We're truly delighted to have exceeded your expectations with our onboarding process! Making things easier for you is our goal, and your satisfaction is our reward :) If you ever need assistance or have questions with the tracking page, email notifications set-up, etc., please don't hesitate to reach out. Thank you for choosing us and for your kind words! Cherry, Customer Success Lead
Aug. 21, 2023
Gabriel offered great support and helped me understand where a notification was not working correctly. He quickly gathered the information and we discovered it was being affected from outside their app and how to fix it. You dont get service like that from many other apps. Highly recommend Rush app !
Hello Wolf of WoHo LLC Team! We're glad to hear about your positive experience with Gabriel's support- on how he swiftly identified the issue and even helped you understand it. Your feedback truly highlights the exceptional service we strive to provide. Thank you for your high recommendation of the Rush app! Remember, if you ever need assistance with the order tracking page or shipment notifications, feel free to get in touch. We're here to help :) Cherry, Customer Success Lead
Aug. 11, 2023
The app is great! Adding to another store of mine! It has made my business operations more efficient than ever before. Also support helped me set my tracking page and notifications in Swedish. Something that previous tracking apps couldn’t do it.
Hello SWEEZ. STOCKHOLM! Your satisfaction is truly rewarding to us! We're excited that our app has brought efficiency to your business operations and that you've chosen to extend its benefits to another one of your stores. Our support team's help in customizing your tracking page and Swedish notifications shows our commitment to meeting your specific needs. Thank you for entrusting us with your business needs – we're here to support you every step of the way! Cherry, Customer Success Lead
Aug. 11, 2023
I’ve used other tracking apps in the past, but none of them come close to the level of support I’ve received here. The exceptional customer service alone makes this app worth every penny. Gabriel and their support were always there to help!
Hello SHEEK. AMSTERDAM! We're incredibly grateful for your kind words! Knowing that our app's support and customer service have made a positive impact means a lot to us. Gabriel and our support team are dedicated to ensuring your satisfaction, and we're thrilled to have met your expectations. We're here for you, so don't hesitate to get in touch if you have more to share or if you need any assistance. Thank you for choosing our app – we value your support! Cherry, Customer Success Lead
Aug. 10, 2023
Very professional company helping you with perfect Order tracking and upsell possibilities. Also Gabriel is always helping you with any questions!
Hello Julia&Oscar! Thank you so much for your positive review! We're thrilled to hear that you find our company's order tracking and upsell features to be helpful. Gabriel is a valued member of our team, and we're glad that his assistance has made a positive impact on your experience. If you have any more questions or feedback in the future, don't hesitate to reach out. We're here to help! Cherry, Customer Success Lead
Aug. 9, 2023
The team was really helpful with set up an onboarding! Such a great tool for drop shippers. so many great features.
Hey Kelly Obi New York Team! We're happy to know that you found our team's support during setup and onboarding to be valuable! It's wonderful to hear that you're appreciating the capabilities of our tool for dropshippers, especially the wide range of impressive features it offers. If you have any questions or need further assistance on your tracking page or other app's functionalities, feel free to reach out :) Cherry, Customer Success Lead
Aug. 9, 2023
Love the app so far and the team behind Rush. The onboarding has been phenomenal with Gabriel helping us to set up. I believe this app will go mainstream soon, its only a matter of time. Keep up the good work team and thanks again for you help Gabriel :) Ecommerce entrepreneurs, Steve & Shawn
Hello Steve & Shawn! We're thrilled that you're loving the app and appreciating the efforts of the Rush team! It's fantastic to hear that Gabriel provided you with exceptional onboarding support during the setup process. We share your enthusiasm and confidence in the app's potential to become a mainstream success. We'll definitely keep up the great work as a team. Thank you for choosing Rush as your order tracking app – we're here to support you every step of the way. Cherry, Customer Success Lead
Aug. 7, 2023
THE HELP RECIVED WAS BEYONDMY EXPECTIONS. CLEAR AND EFFICEINT, I AM EXTREMELY PLEASED WITH THE APP AND THE CUSTOMER SERVICE. I DON'T FEEL ALONE, IF I HAVE A QUESTION.
Hey Veronica Luxe Team! We're delighted to hear that your experience with our support went beyond your expectations! Our team is committed to providing clear and efficient assistance, and I'm thrilled that you're extremely pleased with both the app and our customer service. Remember, you're never alone – feel free to reach out if you ever have any questions with the order tracking page or email notifications. Your satisfaction is our top priority! Cherry, Customer Success Lead
July 31, 2023
Having my supplier with a little longer fulfillment time, I wanted somehow to wow my customers on the delivery side! And what can I say, the level of details and informations that the app provides turns out to delight my customers! They love the fact that they every step of the way they know what is happening with their orders! Thank you Rush!
Hey Nutribean Team! Thank you for your feedback! We're delighted that our app has made a positive impact on your customers' experience, especially when dealing with longer fulfillment times from your supplier. It's great to know that our attention to detail and information have been well-received. Should you require further assistance with tracking page, shipment notifications, etc., please don't hesitate to get in touch. Your success is our priority. Thanks once again for choosing Rush! Cherry Customer Success Lead
July 28, 2023
The Rush application's is awesome and the customer service was exceptional! They swiftly resolved my issue with great support and patience. Highly recommended! Thank you Iris!
Hey HAYMINA Team! Wow! Saying that we are an awesome tracking app is heartwarming! ❤️ 🥳 We are also thrilled to hear that our customer service exceeded your expectations. Iris is a valued member of our team, and we will be sure to pass along your appreciation to her. Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊 Cherry, Customer Success Lead
July 24, 2023
I’m impressed with how easy Rush.app makes it to create stunning tracking pages. The code-free customization options and drag-and-drop functionality are fantastic. I can effortlessly change styles, colors, and fonts to match my brand. The ability to integrate with third-party apps like Klaviyo, ShipBob, personalization apps, and review apps adds even more versatility.
Hey Van Halen Mode® Team! Thank you so much for sharing your review about the Rush easy setup! We're delighted to hear that the tracking page customization and our integrations with Klaviyo, review apps, etc. have been beneficial to you. Knowing that they are meeting your needs is incredibly rewarding for our team. Your satisfaction is our top priority, and we are continuously working to improve and enhance our services. If you have any specific feedback or suggestions for further improvements, please don't hesitate to share them with us. Cherry, Customer Success Lead
July 7, 2023
Great app to keep branding and redirect customers to your website with tracking. Thank you!!!!!!!!!!!
Hey PickPeanut! Thank you so much for your positive feedback! ❤️ Your comments have been shared with our entire team at Rush! When we hear from happy customers like you, we spread positivity around! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Cherry, Customer Success Lead!
July 4, 2023
Exceeded all expectations. Flawless execution. A true delight in every aspect. 10/10! Highly recommended!
Hey Rock House Team! Yay! We are thrilled to hear that you appreciate our service and have chosen Rush as your shipment tracking app! ❤️ We're so glad that our service has brought you such a great first impression! If you ever need further help with the parcel tracking page or shipping notifications, we're just a message away :) Cherry, Customer Success Lead
June 27, 2023
Great customer service! They did everything we asked for and even more! Also, easy to schedule a call. We were pleasantly surprised. Keep up the good work! :)
Hi Devil Walking Team! Aww. You’ve left a smile on the faces of our whole team with your kind words. ❤️ Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you. Should you need any other support with your tracking page or order email notifications, please do not hesitate to contact us on Live Chat. Thanks again for choosing Rush! Cherry, Customer Success Lead
June 23, 2023
hi, Just wanted to say a brilliant app for customer service, their team was very supportive in helping me solve my issue when i had an issue with some CSS code for my tracking page theme.
Hey Khadz™! Thank you so much for giving us your take on how we are doing. Your comment has given us valuable insight into the services that we provide. If you ever need any assistance on the tracking page or shipment emails, please don't hesitate to reach out! Cherry, Customer Success Lead
June 15, 2023
Had an integration issue while setting up Rush on my Shopify store, but it was quickly resolved with the help of Rushe's team. Highly recommend Rush as an all in one tracking app, and big thanks to KenMichael for the excellent assistance!
Hi Retroverse Team! Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with our amazing customer service!! Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Cherry, Customer Success Lead
June 14, 2023
Great communication with the staff. KenMichael helped me quickly to solve my problems. Quick and easy. This is just what I need in my day to day business.
Hi Bosom Blouse Team! We appreciate the time you took to share your feedback with us. We’re glad to hear that our team’s actions lead to one more happy customer :) If you need any other support on parcel tracking, please do not hesitate to contact us on Live Chat or via well-known emails :) Cherry, Customer Success Lead
June 13, 2023
Just had a problem,solved immediately,fast and competent by Gabriel! Very very happy with his support. Thanks,Gabriel!
Hey SmalchanCo Team! Thank you so much for your positive feedback! Reviews like yours make our day because it makes all the hard work worthwhile. ❤️ We are always here if you need more help on parcel tracking or order status updates. :) Cherry, Customer Success Lead
June 10, 2023
From the moment we reached out to their team for assistance, they were incredibly prompt and efficient. Even in the evening, they responded quickly and provided exceptional onboarding support, ensuring that we were able to set it up smoothly. One individual who stood out during this process was Gabriel. His assistance was invaluable, and his expertise shone through as he guided us through the setup process. Gabriel was not only knowledgeable but also incredibly helpful, addressing all our queries and concerns with patience and clarity. His commitment to ensuring our smooth transition into using Rush was truly commendable. The overall experience with Rush has been outstanding. The dashboard itself is super user-friendly and intuitive. It is evident that Rush has been designed with great attention to detail, allowing for seamless navigation and effortless execution of tasks. The features provided are robust and cater to our specific needs, further enhancing our productivity..
Hey VIANCED.DE Team! Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush especially with Gabriel! We're glad that customers like you are having a great experience and results at Rush. Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Cherry, Customer Success Lead
June 7, 2023
If you are not using this app, you are doing your business a disservice. Cannot say enough great things about the customer service team. They have been incredibly responsive and have helped address and fix a few unique issues to make sure our setup is absolutely perfect. Great app! Great team!
Hey Folia Body Team! We're so glad that customers like you are having a great experience at Rush. Our priority is customer service and we are happy that we met that mark! 😌 Let us know if you need further help with a branded order status tracking page, or help with shipment notifications! Cherry, Customer Success Lead