Rush ‑ Order Tracking & EDD
Rush: Drive Repeat Sales with Order Tracking & Notifications
Rating
4.1
feedback
316
chart
#7,877
All reviews
Rating Breakdown
Review RSS Feed
Nov. 17, 2023
Rush has become an essential app for my online stores. Simple, effective, and reliable, it significantly improves the tracking experience for my customers. I can't do without it and highly recommend it to all e-commerce entrepreneurs!
Hey Unimaman Team! Wow! Your words made our day here at Rush. 🌟 We're thrilled to hear that the app has become an essential tool for your online stores, making the tracking experience easy for your customers. Your recommendation means the world to us. Thank you for being a part of the Rush community and for spreading the love. If you ever need anything or have more feedback to share with regards to your tracking page, shipments, or other features, we're here for you! Cherry, Customer Success Lead
Nov. 14, 2023
אפליקציית Rush היא אחת האפליקציות הטובות ביותר לניהול הזמנות והמשלוחים בשוק Shopify. היא פשוטה לשימוש, אך עוצמתית מאוד, ומציעה מגוון רחב של תכונות שיעזרו לכם לשפר את תהליך ההזמנות והמשלוחים שלכם. אחד הדברים הטובים ביותר באפליקציית Rush היא הפשטות שלה. קל מאוד להתקין ולהגדיר אותה, והיא מתחילה לעבוד מיד. אין צורך בתכנות או בידע טכני מיוחד. תכונה נוספת שמאוד אהבתי באפליקציית Rush היא ההתממשקות שלה עם חברות שילוח שונות. זה מאפשר לי לשלוח הזמנות ללקוחות שלי במהירות ובקלות, מבלי שאצטרך להיכנס לאתרים שונים של חברות שילוח ולהזין את פרטי ההזמנה שוב ושוב. אפליקציית Rush מציעה גם מגוון רחב של תכונות נוספות, כגון ניהול מלאי, מעקב אחר משלוחים, והפקת דוחות. תכונות אלו עוזרות לי לשמור על שליטה מלאה על תהליך ההזמנות והמשלוחים שלי, ולספק ללקוחות שלי את השירות הטוב ביותר שאפשר. באופן כללי, אני מאוד ממליץ על אפליקציית Rush לכל בעלי העסקים המקוונים שמחפשים פתרון פשוט אך עוצמתי לניהול הזמנות ומשלוחים.
Hey Culina Team! Your shout-out for Rush has us doing a happy dance! 🎉 We're so glad to hear it's become your must-have for Shopify orders and deliveries. Simple, powerful, and easy to use – that's definitely the vibe we're aiming for! If there's ever anything you need or if you just want to share more awesome insights regarding the tracking page, notifications or other features, we're all ears. Cherry, Customer Success Lead
Nov. 13, 2023
I Strongly recommend using this Rush App, Its very easy and simple to use and most importantly they assist you in very detailed. Thanks!
Hey Luxe Team! Woo-hoo! 🚀 We're thrilled to hear you're loving the Rush App! Thanks a bunch for recommending it. Your kind words made our day! 😊 If you ever need more assistance or have any questions with the tracking page, email notifications or other features, we're here for you. Cheers! Cherry, Customer Success Lead
Nov. 6, 2023
I had a lot of requests from my customers for refunds because of miscommunication and worries about the delivery date. Rush saved my store ! My clients are now aware automatically day by day of the delivery process and this helped me to lower effectively the refunds and the worries from users. So 5***** for Rush. The clients experience is way better and this helps me to increaser the returning customers.
Hey Coquesdeluxe Team! Thank you so much for sharing your positive experience with Rush! We're so happy to hear that the Rush app has made a significant difference in your store and has helped you address the concerns of your customers effectively. It's great to know that your clients are now well-informed about the delivery process, leading to a smoother experience. We greatly appreciate your 5-star rating. If you ever have any more feedback, questions, or need further assistance, please don't hesitate to reach out. We're here to support your continued success. Thank you for choosing Rush! Cherry, Customer Success Lead
Nov. 2, 2023
Good experience so far. Have not used the app long enough to measure the true ROI but the support has been excellent, even helping me build a complete order update flow inside of Klaviyo. Would recommend.
Hey Blisswell Team! Thank you for sharing your positive experience with us! We're thrilled to hear that you've had a good start with our tracking app and that our support team has been able to assist you effectively. We appreciate your trust in our services. If you have any concerns, need further assistance, or have any more feedback, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for your recommendation :) Cherry, Customer Success Lead
Oct. 31, 2023
The only way to get tracking
Hey sleepyhouse Team! Thank you for your feedback! We're delighted to hear that you found our tracking app helpful. If you have any questions or concerns with the features we have, please don't hesitate to reach out- we're here to assist you with any of your needs. Thank you for choosing our services, and we look forward to continuing to meet your expectations. Cherry, Customer Success Lead
Oct. 26, 2023
I installed the app and started configuring my tracking page. I tried testing the app to see if it actually worked, and it ate up 3 of my credits. I reached out to support and their response was that my credits would refresh within a month. Really? I can't even test your app without using up my credits??? I'm seriously not impressed with the way this company will nickel-and-dime you to death with their credit system. I have used other tracking apps in the past, and they did not operate this way. Stay away from these guys. You'll get better value for your money elsewhere.
Using app
About 2 hours
Total reviews
77
Average rating
3.0
Hi, this is Slav, Product Lead, I'm sorry to hear that you had a negative experience. It was just escalated. We checked, and we saw there were 3 shipments marked as used out of 50 from the FREE plan. I'm happy to double your shipment quota for the first few months for you to "tried testing the app". There is also a 3-month free plan for stores that are just starting out. If you want to try it again, let us know, and we will help you to your satisfaction. I'm also happy to jump with you on a call and help you with the setup. Good luck in the upcoming BFCM season.
Oct. 23, 2023
I think Rush can be proud to have people so dedicated to our satisfaction in their customer service department, today I had the chance to be supported by Michael Ken and frankly I've never had such attention from any customer support, I've had an extraordinary experience, really, thank you Michael for your help, for designing my tracking page so beautifully in no time at all, I've already fallen in love with the application and your great support, I've got nothing else to say except thank you and thank you again!
Oct. 19, 2023
I had a problem I could not solve on my own, luckily the live chat is there and Ken Michael helped me successfully within minutes. Always a good customer support and Rush is definitely recommended!
Oct. 18, 2023
I really have to say that the support is extremely helpful. I rarely experience that with other apps. Also, the app is by far the best and helps me do my work more effectively. It's worth every cent.
Hey Lavacoo Team! Thank you so much for your kind words :) It's so good to hear that our support has been extremely helpful for you. It's also truly rewarding to know that our app is making a positive impact to you. If you ever need further assistance or have any questions regarding the tracking page, email notifications or other set-up, feel free to reach out. We appreciate your support! Cherry, Customer Success Lead
Oct. 13, 2023
Supporters are very helpful. And the experience is good. Any problem is resolved right the way. Good
Hey Amor1970s Team! Thanks for the 5-star rating :) Our team is thrilled to know you've had a good experience with our support. We're here to promptly address any issues that arise and ensure your satisfaction. If in case you have further questions or need assistance in the future related to your branded page or email notifications, feel free to reach out. Cherry, Customer Success Lead
Oct. 13, 2023
Haven´t been using for a long time yet. But very impressed so far. We´ve tried many of the alternatives off similar tracking apps here on shopify. But nobody expect rush has been able to satisfy our needs with look-and-feel of tracking page. Aswell as making sure the translations/text is correct. For us that don´t have an english store. Additionally they were the most affordable alternative also.
Hey brando.no Team! We're delighted to hear that you're impressed with the Rush tracking page. We understand the importance of accurate translations and we're glad to have met your needs. Thank you for choosing us, and we're here to provide continued support as you use our service. Please don't hesitate to reach out if you have further concerns with the tracking page or other features. Your satisfaction is our priority! Cherry, Customer Success Lead
Oct. 12, 2023
KenMichael was a huge help for me! He went above and beyond to help me. He created a tracking page for me and even changed some much needed settings to reroute my customers to my track page! Thank you again x1000!
Hey Global Jersey Co. Team! Thank you so much for your kind words! We're thrilled to hear that KenMichael provided you with exceptional service and that you're pleased with the tracking page and settings changes. We appreciate your trust and support. If you ever need further assistance on order tracking page or shipment notifications, please don't hesitate to reach out. We're here to help! Cherry, Customer Success Lead
Oct. 6, 2023
Hey Lutas Anticapital Team! Thank you so much for giving us a 5-star rating! 🌟 We're thrilled to know you're finding the Rush tracking app valuable. If you ever have more feedback or need assistance, feel free to reach out. We're here to help! 🚀😊 Cherry Customer Success Lead
Sept. 28, 2023
I've had good experiences with Rush. The app works well and the customer service is great and very quick!
Hey Fashion Club Amsterdam Team! We're thrilled to hear about your positive experiences with Rush! 🚀 It's wonderful to know that you've found the app to be efficient and our customer service prompt and helpful. If you ever have concerns with the tracking page or shipment email notifications set-up, feel free to reach out. Thank you for being a valued part of the Rush app! Cherry, Customer Success Lead
Sept. 18, 2023
Rush has worked great for our store so far. It was a very simple onboarding process because the app is integrated with existing apps we already use! Above everything else though, their customer service team is available 24-7 and has been so helpful with our questions.
Hello The Range Hood Store Team! We're thrilled to hear that Rush has been a great addition to your store and for your feedback about the onboarding process. Our customer service team is always here to assist, and we're delighted to have been able to help with your questions. If you ever need further assistance or have more inquiries about your tracking page, email notifications or other features, don't hesitate to reach out. Cherry, Customer Success Lead
Sept. 18, 2023
Hello CocoShopMX Team! Thank you for the 5-star rating! We're delighted that you're satisfied with the Rush tracking app. If you ever need assistance or have any feedback, please feel free to reach out. We appreciate your support! Cherry, Customer Success Lead
Sept. 11, 2023
Very good app, I was listening to a podcast where they explained why is it so good to have a feature like this in Shopify, I gave it a try. Very good experience overall, support is very helpful and quick. It has all the features I was looking for. Finally, an integration with Omnisend not just Klaviyo is a big plus. It even has a small carrier integration in my country in the Centra-Eastern Europe region.
Hello Eden Premium Webshop! We're thrilled to hear that you're enjoying our app and that it has met your expectations. Our team is dedicated to providing top-notch support, and we're glad to hear that you found our assistance helpful and quick. If you ever have more feedback or need further assistance with your tracking page or shipment notifications, please don't hesitate to reach out. We're here to help! Cherry, Customer Success Lead
Sept. 7, 2023
awesome app
Hello PlushPaws! We’re so grateful that you took the time to share your feedback with us. We appreciate your support. However, we would like to know if there's anything specific that you feel could be improved, please feel free to share your thoughts with us. We've contacted you via email to follow up with you. Please kindly have a check. Cherry, Customer Success Lead
Aug. 30, 2023
Everything is top-notch. Especially the support is always helping you out. I can recommend Rush 100%.
Hello Islamic-Essentials Team! We truly appreciate your recommendation and are thrilled to hear that you found everything top-notch, especially our support team. We take pride in providing excellent service to our customers, and it's always rewarding to know that our efforts are appreciated. If you ever have any more feedback or need assistance in the future with regards to the tracking page, shipment notifications, etc., please don't hesitate to reach out. We're here to help! Cherry, Customer Success Lead