Ryviu: Product Reviews & QA
Collect product reviews and Q&A to boost sales & SEO
Rating
4.8
feedback
1,481
chart
#493
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
15%
-
Less than a year
62%
-
More than a year
17%
Reviews Summary
The reviews for the Ryviu app highlight the exceptional customer support provided by the team, with mentions of quick responses, kind and patient support agents like Yen, Selina, and Dan, and efficient issue resolution. Users appreciate the ease of use of the app, its integration capabilities, and the helpful features it offers for review management. Positive feedback also emphasizes the cost-effectiveness of the app and its ability to build trust with customers. However, there are a few reviews mentioning limitations in functionality, such as the need for more features and improvements in review import processes. Overall, the app is praised for its effectiveness in simplifying review management and the dedication of the support team in assisting users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
I added this app since it says it's compatible with my store. This particular store is the $5 starter plan as it's only used for shipping a few products, my other store is for local pick up & delivery. This was just the most economical and user friendly way to set up my stores. Even though this app claims to be compatible with the starter plan, the widgets will not add. When I asked customer service I was informed that the review widget is not compatible with the starter plan and I need to upgrade. So I guess I'll look for a different app.
Hi there, I'm Dan from Ryviu team. Thank you for your feedback. We sincerely apologize for any inconvenience. While our app strives to be compatible with most Shopify themes, certain features, like the review widget, are on Shopify's Starter Plan due to its restrictions on customization or editing theme files, so our widgets could not be added. We truly value your input and will use it to improve our communication and compatibility details. If you have any other questions or need further assistance, we’re here to help. Thank you for giving us a try, and we wish you all the best with your stores! All the best, The Ryviu Team
Nov. 18, 2024
Good customers support, Amazon Reviews and very customizable. Selina did help me good and fast!
Nov. 13, 2024
The masonry style review widget is perfect for my website. Amazon review import was a gamechanger. Dan and Elle were great. Promptly attended to all my queries. Highly Recommended.
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