Ryviu: Product Reviews & QA for Shopify

Ryviu: Product Reviews & QA

Collect product reviews and Q&A to boost sales & SEO

Developer

Rating

4.7

feedback

1,494

Reviews

chart

#536

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    14%
  • Less than a year
    62%
  • More than a year
    18%

Reviews Summary

The reviews for the Ryviu app are overwhelmingly positive, with users praising the ease of use, excellent customer service, and value for the price. Many users highlighted the quick and effective support they received from team members like Yen, Selina, Dan, and Chloe. The app's features, such as the masonry style review widget and Amazon review import, were also mentioned as standout aspects. However, there were a few users who mentioned language barriers or limitations in certain functionalities, such as the restriction on the number of reviews per product or the need to upgrade for specific features like Google Rich Snippets.

Highlights

Positive customer service and support
Ease of use and value for the price
App features like masonry style review widget and Amazon review import
Language barriers and limitations in functionalities
Need to upgrade for specific features like Google Rich Snippets

Rating Breakdown

  • 5
    93% (1,387 ratings)
  • 4
    3% (43 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (44 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 17, 2024

Não está funcionando

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I'm Dan from Ryviu. Thank you for your reviews, and I am sorry for the experience you had. Could you get back to us and explain what issue you are getting so we can check and solve it? Best regards, Dan

5 / 5 Share

Dec. 17, 2024

Good app with a very reactive customer's client.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 16, 2024

This app is riddled with bugs. Every time I reach out to customer service, their default response is "you're wrong," regardless of the issue.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm Dan from Ryviu. Thank you for your review. Could you tell me where you got the message saying "you're wrong"? We have checked your log chat with our support team and cannot see that message. Best regards, Dan

4 / 5 Share

Dec. 12, 2024

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 9, 2024

i met a problem while uploading the reviews, the staff Dan is so helpful and patient to help me out, can't express my gratitude much.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

All reviews

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