Heartcoding Sales & Discounts
All reviews
i don't usually write reviews but these guys deserve it. We used the app to launch a sitewide Mother's Day sale and everything went so smooth! The app is super reliable and their customer service is very good! They responded in less than 24hrs and were very helpful. One specific feature that was powerful for us was being able to restrict certain products from being able to further discounted at the checkout with discount codes since we did not want customers to use discount codes on marked down prices. Will only use this app to launch sales.
Thanks so much for your kind review - we really appreciate you took the time! If you need anything else do not hesitate to contact us again anytime. Kind regards
Excellent app - exactly what I need for my sales. Easy to use selecting products you want to put on sale. Great support and service too.
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Support goes above and beyond to ensure successful integration of the app on your store! Great way to promote sales directly on the collection grids and help to increase conversions!
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I had a technical issue and contacted the costumer service. literally 5 mins later the issue was resolved(which by the why required custom coding)... I would recommend this app for any ecommerce store.
Thanks so much for your kind review. If you need anything else do not hesitate to contact us again anytime. Kind regards
Great app and very easy to use. I needed help with applying small change in the code of my theme in order to present the dicount label in the storefront, I received very quick and efficient support. I recommend!
Thank you so much for your warm words. If you need any future assistance, do not hesitate to contact us again anytime! Kind regards
Great customer support - they responded very quickly to any requests. So far the app is performing great without any bugs. Would definitely recommend for simple & easy solution for scheduled sales.
Thank you so much for your warm words. If you need any future assistance, do not hesitate to contact us again anytime! Kind regards
This app offered great flexibility at a fair price. The options have saved time and energy and money. :D
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Really like that this app applies discounts across all platforms, including POS. Would like to be able to add items to an existing sale (I don't think this is currently possible) , and would LOVE to have the discounts show at POS, as they do online, so customers can see the discounts applied.
App is erratic. with discounts falling off. Currently only two of them are working. I have contacted the developers with no response back
Dear Catherine, we are very sad about your review but there seems to be a huge communication problem. We’ve contacted you immediately after your first email (14th of January, 00:39) with answering your mail directly (14th of Jan, 08:37). But obviously this email did not find you. Since then we tried to reach you with various email addresses (on our side as well as on your side) many times and wrote you on social media as well. Could you please tell us were we could communicate with you? It seems you have deinstalled our app before stopping the sales created with it - this might have caused problems. We are here and happy to help whenever you give us the chance to do so. Thanks so much in advance and kind regards!
Really great app – easy to use, fast and helpful customer support. The app works really fast compared to others.
Thanks so much for your kind review. If you need anything else do not hesitate to contact us again anytime. Kind regards
Very helpful app easy to use that allowed me to do customs promotion on different products very easily. The support is also great and the app was ready to go an hour after I reach out to them! Highly recommended.
Thank you so much for your warm words. If you need any future assistance, do not hesitate to contact us again anytime! Kind regards
This app is very user friendly and their technical support is so helpful! We would highly recommend!
Thank you so much for your warm words. If you need any future assistance, do not hesitate to contact us again anytime! Kind regards
Pretty sweet ride. Works as expected and a lot of features (some of which I have yet to use). Came to this after abandoning another Sales app which was messing up my prices. Customer support is also responsive and friendly.
Thanks so much for your kind review. If you need anything else do not hesitate to contact us again anytime. Kind regards
App very simple, user friendly, easy to use! I had some issues to fix, specifically for my theme and the customer services fixed the issue very quickly! I'm very happy to use this app!
Thank you so much for your warm words. If you need any future assistance, do not hesitate to contact us again anytime! Kind regards
This app helped me set up a sales campaign in no time, and the support staff replied almost immediately when I needed help with some light extra code snippet installation. Great app, and delivers on its promises.
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Takes seconds to do what sometimes can take hours. Plus you don't forget to turn off a sale. Brilliant.
Thank you so much for your warm words. If you need any future assistance, do not hesitate to contact us again anytime! Kind regards
Norbert was really helpful when setting this app up the way I wanted to. It's perfect for my needs! Thank you!
Thanks so much for your kind review. If you need anything else do not hesitate to contact us again anytime. Kind regards
This app has some amazing potential but falls short. The first issue I had was that it was discounting the "Compare At" pricing instead of the actual price. That was an easy fix. I just removed the compare price on the items and that seemed to fix the problem. The challenge now is that the app is simply not working. In the app, it will show the items and the discount/sale price, but on the site, it shows the item(s) at the regular price. The interface of this app is stellar and very easy to use. It just doesn't do what it is supposed to. *Update* This app is pretty screwy. It sometimes pulls pricing from the compare at pricing, and other times at the actual pricing. Plus if you have 1 one item at one price and others at another it will sell it at the lowest price on all items. In your reply, you mention that most customers want the discount off the original price. That is not what is happening. Why would I want to take a loss on a product? There have been 2 sales where for some reason the "Compare At" pricing had the cost inputted. Not sure how that happened, but it was not done by SDM. However, because SDM discounted the compare at price we took a loss. *UPDATE2* Please don't misunderstand what I said. I was stating that This app did not put the cost in a cost field. That was not meant to say that it was the fault of someone else. I just wanted to clarify that the app in addition to completely messing up literally all of my inventory, it also did not put in the wrong cost. I have spent the last 6 hours trying to fix what this app did. If I could give this app a negative star rating, I would. In all the reviews I have ever written on shopify for app, this is easily the most negative. If you accidentally make a mistake, or if the app makes a mistake, there is nothing that will revert your store back to what it was before. There are products that this app was never supposed to adjust that are messed up.
Dear BLV Delivery, thank you for your review. We are very sad that you didn´t reach out to our support nor answered to one of our emails, where we asked you what actually the problem is. As you can read in our FAQs (NO.3,4), our app always discounts from the price the product was originally created, as this is what most customers want. And from our side we cannot see any trouble in the logfiles caused by our app - it seems everything works and worked smoothly and the prices were / are discounted in the back- and frontend. And as you are currently using our app: is there still any problem? We would be very happy if you could contact us / answer to one of our emails so we can help you fix any problem. Thank you and we hope to hear from you soon. Kind regards UPDATE: Dear BLV delivery, we are very sorry to hear you still have problems with your sale campaigns - but as you mention in your review, the SDM is clearly not responsible for putting your „cost per item" into the compare at price field, as our product does not use this field. Maybe there is and interference with another app? Our app does what it is build for: it ALWAYS discounts the original price of the product. If a product is already on sale, the app takes the "compare at price“, completely according to the Shopify rules: "To show a reduced price, move the variant's original price into Compare at price. Enter a lower value into Price.“ .Please also see the link to the Shopifys information about sale campaigns: https://help.shopify.com/en/manual/discounts/sales . FYI: As a safety feature and for an easy doublecheck to avoid any mistakes we build an overview into our app (right hand side when creating a campaign), where you can see every single price of the selected products during the campaign before you start the promotion. Did you take a look at this? As we offered before, we are happy to help you create your sale campaigns or explain how our app works - just drop us an email or give us a call. We would be happy to hear from you! Update 2: Dear BLV Delivery, if you are interested in solving a problem (which might not even be connected to our app) we are really very happy to help and willing to go the extra mile for you as we wrote in several emails and in our answer to your reviews - just drop us an email or give us call. But we are not interested in a discussion with factless accusations that will lead nowhere so we don’t answer to that. If we can assist you product wise just let us know. Kind regards
Empfehlenswerte App! Funktioniert einwandfrei, bietet tolle Sale-Tags und einen fantastischen Countdown-Timer. Der Support ist Top. Anfragen werden umgehend bearbeitet und Probleme zeitnah gelöst.
Thank you so much for your review and the kind words - very much appreciated. If we can assist you in any way please do not hesitate to contact us again!
This is an excellent app and the team is so responsive and helpful. Can't rec enough! The pricing is right too - there's many more expensive than this with less features and customer service.
Thank you so much for your warm words. If you need any future assistance, do not hesitate to contact us again anytime! Kind regards
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