TL: Free gift with purchase
Grow AOV by Free gift with purchase, BOGO, Buy X...
Rating
4.9
feedback
401
chart
#326
All reviews
Review RSS Feed
July 3, 2024
Fake Information, it's not free
Hi there, First and foremost, thank you for your feedback. We apologize for any confusion regarding the status of our app. Currently, our app is free, and we have not yet implemented our upcoming paid plans. We have placed a banner within the app to inform our users about these upcoming changes in advance. Please rest assured that no charges will be applied until the paid plans are officially launched and users have confirmed their subscriptions. On the day the paid plans go live, we will update our app listing accordingly to reflect the changes. We value your input and are committed to providing clear and transparent communication. We really want to assist you more, please come to live chat support and let us know your feedback. We look forward to hearing from you soon. Thank you for your understanding.
June 24, 2024
This app has significantly boosted my sales by incentivizing customers with attractive free gifts. Setting up the app was a breeze, thanks to its user-friendly interface and seamless integration with Shopify. What I love most about this app is its versatility. It allows me to customize the free gifts based on order value or specific products, which helps me tailor promotions that align perfectly with my marketing strategies. The automation feature is a game-changer as well, saving me time while ensuring that customers receive their free gifts without any hassle. Customer support has been exceptional too. Any questions I had were promptly answered, and they even provided tips on how to maximize the effectiveness of my free gift offers. It's clear that the developers behind this app understand the needs of Shopify store owners and are committed to helping us succeed.
June 20, 2024
New to the app, chose because it looks good on my website, and the functions of course! Got a little help customising, and very pleased
Using app
About 3 hours
Total reviews
3
Average rating
5.0
June 18, 2024
This is the best plugin I have ever used, with full functionality. After using this plugin, the order conversion rate increased by 20%. The customer service is very capable in solving problems. I strongly recommend everyone to install it.
Aug. 18, 2024
The free gift app works perfectly. Took me 10 minutes to set up my first Buy X get Y free promotion, including all the editing text to the way I want it. Had one little problem when setting it up, but Tuan soon helped me sort it out. UPDATE Was shocked to see that I've been charged $15 each for July and August for an app that was free (not free trial, but FREE) when I installed it on 12 June. Considering it won't let me set up more than one buy X get Y free and also doesn't let you stack discounts, it's not actually adding anything that's not available anywhere else. $15 a month? You're welcome to it, spend it wisely.
Hi Bear's Vapes, This is Salepify team. We have received your feedback expressing dissatisfaction with our subscription service and some of the features we offer. We deeply value your input and would like to connect with you to address any concerns you may have: 1. Subscription Issue When you initially installed our app in June, it was indeed available for free, with no charges applied. However, in July, we introduced a subscription plan for all app users. Our team had sent out notifications regarding the new pricing plan to all customers before the subscription launched. We noticed that you uninstalled our app on July 14 and installed it again right after that, then activated our pricing plan. This is the reason why your store was applied to the new pricing plan and charged for the July and August usage like other stores meeting the subscription conditions. 2. App Features We are eager to hear more about your specific needs when using the app's features. Since you first started using the app, we have made many improvements to our app, and it has fully addressed the issues you mentioned, such as stack discounts. Additionally, Salepify offers many other features, and you are more than welcome to return and experience them with us. Please let us know if you need any support, we want to ensure that you have a seamless experience with our app.
Aug. 27, 2024
This app is fantastic—easy to use, incredibly powerful, and it looks great on any Shopify theme. The support team is very responsive and helpful; they quickly resolved a few issues we had with the Upsell Cart on our theme.
May 27, 2024
May 20, 2024
We just recently tried this app and it's been a great addition to our store. Their customer support team is super helpful and responsive, always ready to assist with any questions or issues we have. While we are still exploring all the features the app offers, we can already see its positive impact on our business. One area for improvement would be adding a reporting feature to track who has taken the offer and who hasn't to track the performance of this app. Overall, we're very satisfied with the app and the support we've received.
Thank you so much for your wonderful review! We're thrilled to hear that Salepify has been a valuable addition to your store and that you've had a positive experience with our customer support team. We appreciate your suggestion regarding the reporting feature, and we're excited to let you know that we are actively working on implementing Analytics for Free Gift tracking. This feature will be available in our app soon. Thank you again for your feedback and support!
May 8, 2025
The support team is outstanding! They’re fast, attentive, and truly committed to helping. I was impressed by how quickly they responded and how dedicated they were throughout the process. Excellent customer service — highly recommended!
Thank you for taking the time to share your experience with Salepify! We're delighted to hear that our app delivers as promised and that you find our support fast and efficient. We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.
May 16, 2024
The easiest to use gwp app I could find here on Shopify. So simple to implement and works perfectly. Great app all round and super helpful customer service. Highly recommended!
Sept. 10, 2024
Great app and support. You are on the right track, a few more features and it will get better and better! UPDATE Free when installed, but not anymore. And a branding with a link was added later...
April 24, 2024
the app works great and the customer experience is very effective and ready to assist you for every request!
April 6, 2024
I do really like this free app. It's easy to understand and I like that I can customize to my brand colors and aesthetic. I will update this review later with 5 stars if the few things I am seeing wrong with it get better. 1: After you make a free gift or other cart/item rule it is difficult to figure out where to go to edit or view the one/s you made. Make this easier to see. Maybe add a message on the main app page that says to look at the tiny list at the bottom left, lol. 2: On the cart (spend x) tiers there should be an option that only qualifies the order if it has a certain product or product from a certain collection in it. I sell silicone molds but also sell many other things. my $25+ and $35+ gifts are only for customers with at least one silicone mold in their cart. 3: The free gift isn't showing in cart. I've played around with the options and nothing seems to make it show up in their cart. 4: Is there a way to make the confetti limit to only happening once? I can imagine it's probably very distracting to go back and look at more products and the confetti is bursting every time they're on an included product page.
Hello Kawaii Molds By Kawaii Tomodachii, I am Linh, co-founder of Salepify. Thank you very much for your feedback. To help clarify these issues for you, we have provided the following responses: 1. We've categorized the rules by feature, and each page will only display the rules you've created for that specific feature. So, if you want to view the rule you just created, click on the navigation bar on the left corresponding to the feature you want to see. Then, in descending order, you'll find the newest rule to the oldest, based on when you created them. But your suggestion about displaying it on the homepage is also a great one. We'll discuss it further and implementing a new update to the app based on your suggestion. 2. This is also a feature in our development plan, but due to several other features requiring updates, we need some time to start developing this feature. We will do our best to bring it for you to use as soon as possible. We apologize for any inconvenience this may cause you. 3. This might be an error while our app is running on your store. I will send you a detailed email to investigate and fix this issue for you. 4. If you don't want the confetti to be displayed, we've added an option in the app that allows you to turn off this animation. You can find this option under Free Gift > Edit Rule > Display Settings. And if you have any additional questions or would like a more specific display feature, please feel free to contact us. We'd be happy to assist you. Once again, we sincerely appreciate your valuable and insightful review. We hope to connect with you to address all the issues we are encountering. Best regard, Linh from Tek Labs
March 28, 2024
Love it. Easy to use. Support is quick and fantastic!!! Highly recommend this app and support team
Thank you so much for your wonderful feedback! We're delighted to hear that you love our app and find it easy to use. Providing excellent support is our top priority, and we're thrilled to know that you found our team quick and fantastic! Your recommendation means a lot to us, and we truly appreciate your support. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thanks again for choosing our app!
March 27, 2024
Title: "A Game-Changer for Marketers: Unparalleled Support and Functionality" As a Shopify store owner, navigating through the myriad of apps available can be daunting, especially when looking to implement complex discounting strategies to boost sales. However, finding this app has been a revelation for us. Right from the get-go, the support team has been nothing short of phenomenal. They offered limitless assistance, demonstrating not only an in-depth understanding of their system but also an exceptional ability to listen and address our specific challenges. Implementing complex discount offers is no small feat, yet the support staff guided us through each step with patience and expertise, ensuring we could leverage the app's features to the fullest. Their proactive approach and willingness to go the extra mile have made a significant difference, making the setup process seamless and stress-free. Beyond the outstanding support, the app itself has proven to be an indispensable tool for our marketing efforts. It's designed with marketers in mind, offering a suite of features that enable the creation of sophisticated offers and promotions. This functionality has been crucial in our quest to increase the overall sales of our Shopify store, providing us with the flexibility and control needed to tailor our marketing strategies effectively. In summary, I am incredibly grateful to the support team and highly recommend this app to any marketer looking to enhance their Shopify store's sales with complex offers and promotions. It's not just an app; it's a comprehensive solution that combines exceptional support with powerful functionality, making it a must-have for anyone serious about their online business.
It is truly an honor for us to receive such a heartfelt review. Thank you for trusting us, and we hope that with Salepify, your store will continue to thrive even more 🎉
March 22, 2024
"Love this app! It's changed how I give free gifts on my Shopify store. It's easy to use, works great with Shopify, and the support is amazing. I recommend it to every Shopify store owner. Five stars!"