TL: Free Gifts BOGO & Upsell
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Timely and responsible support team. Kudos to Jocelyn for supporting me throughout the implementation
I just started using this app. I had a few questions and reached out to their customer support. They were super responsive, and helped resolve the questions I had very quickly. I am happy to have found this app.
Using this app until now, we have encountered 2 bugs which has been fixed in past 2 months, and one could make us lose $600. Although it's a free app, it has a sign "Built for Shopify", that's why we trusted it, now i cannot anymore, they need to make it better.
Hi, This is Linh from Salepify Team, I just wanted to reach out to you personally and let you know that i've taken a fresh look at the issue you mentioned in your review. My team has confirmed that the problem has been resolved on your store, and we're confident that everything is now working smoothly. However, I'd love to connect with you one more time to make sure you're completely satisfied with our app's performance. If you're still experiencing any issues, please don't hesitate to let me know. We're committed to regaining your trust and making sure your review accurately reflects the great service you deserve from us. Thank you for your patience and understanding. We appreciate your business and look forward to hearing back from you soon.
great help and customer service
The app has exceeded our expectations. It is extremely user-friendly and easy to install. Your customer service live chat team is exceptional, promptly resolving any troubleshooting I encountered in a professional and helpful manner. Jocelyn from your team has been great. It would be beneficial to have tutorials on the various features available on your app. Overall, I would highly recommend the app to others.
We needed an App for free gifts and this app does what we need. We had some issues with our theme after installing the app but the customer service solved all bugs super fast. looking forward using this app in the future
Very nice app and a fast support service!
Estoy mu satisfecha con la atención al cliente de esta aplicación me han solucionado todos las dudas que tenia, me han dado paso a paso hasta dejarlo todo perfecto. Recomiendo esta aplicación 100%.
Really satisfied of the app and support
Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!
Great app and really good support. Quick to fix any issues and reply to emails - can't complain!
This app works well for what we needed to have done! We were having some trouble getting our "free gift" to work on our website with the quick add product feature but the support team was kind and able to help us quickly and get this resolved.
I received very quick and helpful support, they were able to change the way the currency shows up in my cart.
Great! Helped me solve the issue timely
Es una app muy útil, sin duda la recomiendo. Además, tienen un servicio muy rápido y eficaz. Sólo le añadiría la traducción en Español :)
This app is very good!!, it has several types of uspsell to increase purchases in the store. In addition, customer service is the best, they respond super fast and resolve any questions or requirements that we may request.
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