Amazon, eBay, Etsy — Salestio

A good application, greatly facilitates the management of orders from Amazon, eBay. Works well, support helps to solve all the necessary issues. Support in Ukrainian was also a pleasant surprise. Definitely recommend

If you were looking for a smooth transition from the original ebay app, then this isn't it... First up, as others have said, the interface is very confusing and you have lots of "profiles" to create before you can list anything. Errors get thrown up all the time due to missing information hidden deep in a profile somewhere. The biggest problem for us is it only works on either product types or collections, not individual products. For us, it's impossible to have a collection or type that matches even ebay's minimum required item specifics (e.g. our collections have both new and used items but ebay need to know which) In order to list anything we're having to create a new manual collection, usually with only a handful of items. Then create a profile for that collection, then we can list it. This app would be so much better if it worked like the old ebay app and stored the ebay requirements per product and did away with all the complex profiles. The second problem is the link between this app and the Shopify database seems very slow to update. Changing stock levels or prices by metafields seems to take at least half a day before it shows in this app. (Even forcing Salestio to do a metafield refresh doesn't seem to speed things up) The support is good though and quick to respond. I'm sure all these companies have seen a huge increase in customers since the demise of the ebay app and hopefully they will invest in the development of their apps and they will continue to get better.

Really impressed so far. We have integrated with Amazon and Ebay and those have both been absolutely seamless, orders came in with no in issues at all. We have tried 3rd party shopify integration apps previously with decidely mixed results, the Salestio experience has been a revelation. There is always room for improvement, in our case around notes and note_attributes for channel order_ids, developer is really responsive and has been discussing what is required. One area for improvement for us would be Amazon Customisation orders, again the developer is engaged on this and hopefully we can collaborate on a solution.

Brilliant app, with brilliant support, at an affordable price. I cannot stress how much the team support is quick to answer and always polite even when I am stressed I thank you very much and look forward to the full Etsy integration.

I really appreciate Salestio support team is professional for helping me connect Shopify products to eBay, they are patient and efficient in dealing with issues.

As you all know by now the Shopify eBay app is discontinued. We were looking for a new app to sync eBay orders to Shopify. Salestio does everything we were looking for and more. Set up was fast an easy, with a few click our eBay account was connected and the app started importing all the new order from eBay. Nadia from their customer support team also kindly help us to synchronize past orders that we had pending and do some SKU mappings. Very happy with their customer support, they were very helpful. The app also allows you to connect your eBay listings to your Shopify listings or to publish your Shopify listings to eBay. Overall a great success choosing this app to connect our eBay store to Shopify.

The app looked so promising. I sell one off items, used on both eBay and Etsy along with my own shopify store. I keep out of stock inventory active for search because I have related products shoppers cross over into in the same categories. Like many eBay sellers, I am scrambling to find an app worth a lick for listing my shopify inventory on eBay. So, I tried out this app. The app installed the entire shopify inventory, out of stock and archived (items with stock that I am not selling at the moment). Of course, out stock counts toward your available sku's. Importing Archived should be a non-negotiable.... but..ok...I can work with that.... I go to my first profile I created for small 1st class mail products so I can add individual products and the app still does not show inventory available - so I have no idea what is actually available for sale when looking at 3000 plus one off sku's..... I can only think this app was developed around the needs of drop shippers selling 3rd party products. Fortunately, it didn't cost me a tone of time, but I would recommend you include this little factoid in your app description, because unless you have a handful of sku's to manage or are making product yourself, if you carry any inventory of significance on the shelf, you're gonna have no clue at some point when it is all showing "available" to list. Support was really prompt in their response to my inquiry about importing and qty issue which I appreciated. "Salestio does not differentiate if the product is out of stock when sending products to eBay. If you select the whole Selling List and it includes out-of-stock products, Salestio will send them as well. By default, eBay does not accept products with 0 quantity and might return the Error in listing the out-of-stock products. However, if you have Out of stock control enabled on eBay, the products will still be listed but they will be hidden from the search results. This way, buyers cannot purchase them." So I am not sure I want to spend a bunch of time configuring profiles for "0" qty one off items. The sorry part is, they import inventory, they synch inventory, so displaying it in the dropdown for adding items should be a pretty easy code change so that users actually know what they are working with. This product might be right for some folks, but it is not right for the typical eBay seller.

Customer support is very helpful and responsive. Unfortunately the app is just very complicated to setup. Very nice interface, but every time we turn around something else isn't working and though we get a helpful response from support, the solution is always some random thing we must do which is unintuitive. No time for headaches so I decided to try something else. That said, I have to reiterate that their support is top notch. If you have your products organized the way their app needs and have some time to fiddle, it's a really well-designed app with great support.

This is one of the best plugin on Shopify store. It helps us automate products, inventory and orders with eBay and Amazon. Seamless integration. No issue. We've tried so many similar tools but they are either too expensive for us or didn't work properly. Salestio team hands down :)

We are using Salestio to connect Shopify to our eBay account. The support I have received is amazing with personal assistance when needed including video calling and screen sharing. I now have many products setup and am using the interface. It's working great. Once setup the management is way easier than the old native shopify integration. Well done Sales.io team (many thanks to Nadia also, who provided great support)

A few hiccups to start but the developers are very keen to please and addressed issues extremely quickly. I am currently only using this for Etsy orders which I am aware is in beta, but willing to be along for the ride based on my interactions with Alex.

This app is quite complicated to use BUT they have a really good support team that will walk you through everything and answer all your questions. Without the support team, I would never have figured it out, but after they showed me what to do, it's not too hard. If you download it and are confused, just reach out to support and they will get you ready to go.

Ho installato e sto tutt'ora utilizzando l'app poichè mi ci trovo molto bene, l'assistenza è sempre disponibile e risponde anche nella mia lingua.

Their support was super helpful in resolving any issues we had. The app works great and syncs our orders and tracking flawlessly.

We are using the app for more than half a year and I can say they are adding features regularly and are very responsive to the issues and bugs we are facing. Overall I would recommend and we look forward to working with them.

would not let me link my amazon account, just gave an error. i'm not able to fully test this app if it wont even let me link to amazon.

The app works good and for any problem they have an incredibile present and helpful Custommer Care team.

Support is very helpful. They even deployed custom fixes for my integration, so that everything synced well. thank you.

I had several issues trying to link my shopify and amazon stores. The team at Salestio was very helpful and worked with me to get everything updated.

This App and the support they give is worthless. Their 5 star reviews are probably from employees. After 4 days I deleted the App. Absolutely useless and it shouldn't be on Shopify at all.