Amazon, eBay, Etsy — Salestio
All reviews
Salestio is reliable and the support is great. I always get a response and the support team will go out of their way to help me. I have had a number of feature requests implemented which is very rare for a small customer. I use it for syncing to eBay and would recommend it to anyone else who wants to do the same.
Ich hatte vorher mit cod***o gearbeitet und auch wenn es hier noch manchmal Probleme gibt, bin ich jetzt schon zufriedener mit der App. Support ist ebenfalls großartig.
Vielen Dank für Ihr Feedback. Es bedeutet uns sehr viel. Wenn Sie Hilfe benötigen, wenden Sie sich bitte an unseren Support. Wir helfen Ihnen gerne :)
Salestio has been a game-changer for our Shopify store, seamlessly integrating our eBay and Amazon channels. Their exceptional support team responds quickly with comprehensive answers, making the transition smooth and hassle-free. With Salestio, managing multiple sales channels is a breeze, allowing us to focus on growing our business. Highly recommended!
Thank you very much for your detailed feedback. Meeting our cusomers expectations is a top prioriy for us. We are happy to help if any oher questions appear
Perfect app for amazon marketplace integration - great support included!
Thank you so much for your kind feedback :) Please contact us if we can be of any assistance.
The app extension is not the easiest to use but they do have a lot of written how-to guides to help. It would be nice to have some video help but setting up an appointment with someone for specific help was easy and incredibly helpful! Nadia was the best!
Thank you for sharing the positive review. Your suggestion on the videos is very valuable. There are video tutorials on our YouTube channel. We will ensure to add even more. Please contact us if you need any assistance. We will help 😉
Great app, works well, and the customer support was excellent. Nadia helped with all our requests. Would definitely recommend Salestio to streamline the multi channel approach.
Thank you so much for your kind words and a 5-star rating! It helps us to bring even more awesome features to Salestio. Please contact us anytime. We are happy to help 🙂
Updated review: The Salestio team has been very responsive to my issues. They worked personally with me to get issues resolved again. They have also improved some of the issues with synchronization (specifically the pictues. Hopefully things are stable and the issues do not reoccur. I am impressed with the professionalism and promptness of the service. TLDR: I do not recommend this app. Reoccurring inventory synchronization issues. Full Review: It was difficult to get setup. I had to allow access to Salestio so they could fix the problems. The error messages are not useful for a user to resolve the issues. A few months went by and I noticed inventory not matching between ebay and shopify. I tried to resolve the issue but again could not make sense of the error messages. Had to contact Salestio again for help. They resolved the inventory mismatch and I was able to correct the errors. It was unpleasant fixing the issues it caused with my customers but things were working again... but not for long. A few months later I noticed that pictures were not updating and descriptions would not update no matter what I tried. I noticed that my inventory was yet again mismatching between shopify and ebay. This is not acceptable. I am waiting again for assistance from Salestio. I think it's time to move to another service. I just need the basic features they offer but they need to be consistent.
Dear EntirelyCrimson, We sincerely apologize for the challenges you've encountered with our app. At Salestio, we strive to ensure seamless synchronization of inventory and prices between your Shopify store and eBay marketplace. We acknowledge the issues you faced, primarily due to eBay's limitations with variation listings. For instance, when you modify a variation option label, like changing "Style" to "Colour" in Shopify, eBay might not accept these updates, affecting the synchronization of quantities and prices. This limitation is a significant factor in the difficulties you've experienced. We understand the inconvenience this has caused, and our team is ready to assist you in resolving these issues promptly. You should already receive an email from us with a possible solution to this issue. Please let us know a convenient time to discuss this further. Thank you for your patience and for bringing this to our attention. We're looking forward to assisting you. Best regards, Alex from the Salestio Team
We are really satisfied with the Salestio customer spoort! We had a problem with the app, which was fixed within a few emails and a few hours. Incidentally, not during normal working hours, but in the evening hours! So very good work and very good support!
Thanks for your kind words! We're glad we could resolve your issue quickly. Our team is always here to help! Best Regards, Alex from the Salestio Team
Gute Integration verschiedener Marketplaces. Die Einrichtung ist etwas kniffelig, aber der Support ist sehr schnell, effizient u. vor allem persönlich!
We migrated from another multi-channel selling app to Salestio in early 2022, and we're happy about this decision after nearly one year of experience! We connected our Amazon stores in multiple countries to Salestio, this worked out normally. Due to the special conditions and requirements in our store, we faced a few issues during onboarding. Thanks for the extra work and system fine-tuning by the Salestio team, these issues are fixed accordingly. The team at Salestio is highly responsive and always available to answer any questions we have. Special thanks to Oleksandr Krotiuk, who answered 150+ questions patiently and professionally for our successful onboarding! Salestio interface is user-friendly, with a modern design that is easy to work with. There's a monthly system update in Salestio that brings dozens of new features and bug fixes regularly. We're confident that Salestio will become more powerful and support more marketplaces! Overall, Salestio is a promising tool that we would highly recommend to anyone looking to streamline their online sales from multiple sales channels such as Amazon, eBay and Etsy.
Thank you for the great review! We're thrilled to hear Salestio has been a perfect fit for you. Please let us know if you will need any additional help. Best, Alex, Salestio Team
Once i understood the method of adding products to Ebay from Shopify it was easy to do. Support staff are amazing in their response time if you have any issues. I also had a zoom call with an expert to talk me thru the set up process which was very useful If you are looking to add products to ebay then i would recommend this app
Thank you sincerely for sharing your experience with Salestio! We're thrilled to hear that our support team was able to provide you with the guidance you needed and that our one-on-one setup assistance proved beneficial for your journey on eBay. Your feedback is invaluable to us. We're constantly striving to perfect Salestio, and it's insights from users like you that help us enhance our app. Could you kindly share specific aspects or features that you feel could elevate Salestio to a five-star experience? Your detailed input will be instrumental in our efforts to not only meet but exceed your expectations. Looking forward to your response, and once again, thank you for choosing Salestio!
I tried several Amazon listing apps before I found Salestio and I could not be happier that this is where I ended up. I have a complex, very large inventory with lots of needs when it comes to bulk listing and this app makes a lot of that process easy. Their customer service has been extraordinary. They respond quickly and worked with me in depth to get my listings right.
This app is incredible in many areas! It is flexible enough to adjust to any and all of my shipping requirements that similar apps weren't able to pull off! Hat's off to their customer support team! They are the best! I couldn't wish for any better support than them. They respond almost immediately at any time of the day and they don't leave you hanging! Best of all, when you request a feature or something, they don't just fall on deaf ears, they actually put in all the effort to actualize your request! 10 stars for this app! Great job Salestio!
We really appreciate your 5-star rating. Thank you 😊 We are happy to help.
I reached out to Salestio because we have a large volume of Amazon Vendor Central orders and I needed to have a better way to bring them into my Shopify store without doing it manually. Not many apps work with a Vendor Central account, most are Seller Central only. Salestio not only developed the integration with us but has been there every step of the way to solve issues that popped up. Their response is quick and efficient and so far we are very happy with app performance.
Let me start by saying I am not a techie. I know enough to get myself into trouble, but not enough to get out of it...LOL. I am starting to get the hang of the sequence that things have to be done. But above all, customer service is top notch. They are always there to bail me out of whatever it is I have done or not done. There is a time delay because of them being across the pond, but a message is always there same day or next day. Always ready to help and not putting the blame anywhere...I really appreciate that.
Thank you for sharing your experience with our app and team. We understand the challenges that come with learning new apps and technology, and we're always here to assist you. If you have any questions, please don't hesitate to reach out to our support. Thank you for your feedback. We're glad our customer service has been helpful. Your patience and understanding with the time difference is appreciated. We're here to assist you as you navigate our app.
Our company is working with Salestio from long time and we can say that it's a great app. We can work easily our stocks, prices, manage our orders, discounts, sales... We have two Amazon accounts and two Shopify online shops and we work with Salestio in both. We high recommend to everyone that want to work easy and fast to integrate Salestio in the shopify shop. And the best to us is the Customer Support. Wonderful attention with solutions and fast reply. So try it and you will be right!!
Thank you for your kind words and strong recommendation. We're thrilled to hear that Salestio has been instrumental in managing your stocks, prices, orders, and more across multiple platforms. Your satisfaction is our top priority, and we're glad our customer support has met your expectations. We look forward to continuing to serve your business needs. If you ever need assistance, don't hesitate to reach out.
Great App, from a very supportive team that cares about its customers. It's a newer app that is constantly evolving and being improved. The team is very open to feedback and suggestions to constantly improve the app. If something goes wrong, or works unexpectedly, the support team is quick to respond and resolve the issue. Honestly, I'm not sure how I function without this app. I've used several other apps ( I won't name names), but Salestio is my go to solution for integration with the major third party marketplaces.
Thank you for your positive feedback. We're thrilled to hear that Salestio has become your go-to solution and that our support team has been able to assist you promptly. We truly value our customers' input and are committed to continuously enhancing our app based on your needs. Your endorsement is greatly appreciated, and we look forward to continuing to serve your business needs.
This app is exactly what I was looking for and what I needed.. I researched for weeks to find the right app and based on my needs and budget this seemed like the best option and it was! The support staff are honestly second to none, I've had multiple long video calls with Nadia who has done her best to help me get set up and teach me the app, and they are super open to adding needed functionality based on your needs. This app is great now in its early stages, I can only imagine how great it will be as they continue. They are very courteous and helpful and i will be sticking with them as I know they are striving for a stellar product and I'm here for it! Thank you to Nadia and all at Salestio!!
Thank you for your wonderful feedback. We're delighted to hear that Salestio is exactly what you were looking for and that our support staff, especially Nadia, has been able to assist you effectively. We're committed to continuously improving our app based on user needs, and your endorsement means a lot to us. We look forward to supporting your business as we grow together.
Great service for Shopify and it makes it easier for me sell on other platforms Thank you and I couldn't ask for a better app like Salestio.
I tried multiple integration apps, and this one was the easiest by far to configure, and works great!
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