Amazon, eBay, Etsy — Salestio

Aug. 4, 2023

I reached out to Salestio because we have a large volume of Amazon Vendor Central orders and I needed to have a better way to bring them into my Shopify store without doing it manually. Not many apps work with a Vendor Central account, most are Seller Central only. Salestio not only developed the integration with us but has been there every step of the way to solve issues that popped up. Their response is quick and efficient and so far we are very happy with app performance.

July 10, 2023

Let me start by saying I am not a techie. I know enough to get myself into trouble, but not enough to get out of it...LOL. I am starting to get the hang of the sequence that things have to be done. But above all, customer service is top notch. They are always there to bail me out of whatever it is I have done or not done. There is a time delay because of them being across the pond, but a message is always there same day or next day. Always ready to help and not putting the blame anywhere...I really appreciate that.

June 16, 2023

Our company is working with Salestio from long time and we can say that it's a great app. We can work easily our stocks, prices, manage our orders, discounts, sales... We have two Amazon accounts and two Shopify online shops and we work with Salestio in both. We high recommend to everyone that want to work easy and fast to integrate Salestio in the shopify shop. And the best to us is the Customer Support. Wonderful attention with solutions and fast reply. So try it and you will be right!!

May 20, 2023

Great App, from a very supportive team that cares about its customers. It's a newer app that is constantly evolving and being improved. The team is very open to feedback and suggestions to constantly improve the app. If something goes wrong, or works unexpectedly, the support team is quick to respond and resolve the issue. Honestly, I'm not sure how I function without this app. I've used several other apps ( I won't name names), but Salestio is my go to solution for integration with the major third party marketplaces.

April 21, 2023

This app is exactly what I was looking for and what I needed.. I researched for weeks to find the right app and based on my needs and budget this seemed like the best option and it was! The support staff are honestly second to none, I've had multiple long video calls with Nadia who has done her best to help me get set up and teach me the app, and they are super open to adding needed functionality based on your needs. This app is great now in its early stages, I can only imagine how great it will be as they continue. They are very courteous and helpful and i will be sticking with them as I know they are striving for a stellar product and I'm here for it! Thank you to Nadia and all at Salestio!!

March 25, 2023

Great service for Shopify and it makes it easier for me sell on other platforms Thank you and I couldn't ask for a better app like Salestio.

March 24, 2023

I tried multiple integration apps, and this one was the easiest by far to configure, and works great!

Feb. 25, 2023

Efficient E-commerce Management with Salestio I purchased the e-commerce tool called Salestio and I am really satisfied with it. It allowed me to sell my products on global marketplaces such as Amazon and eBay, and made it easier for me to manage all my orders from one platform. It offers many features such as product synchronization, order management, and pricing strategies. The biggest advantage for me was the time and effort saved thanks to the automated e-commerce operations. Additionally, it was very helpful in synchronizing our stock levels across all marketplaces. It allowed me to provide my customers with a seamless shopping experience and helped me to generate more sales. I highly recommend it!

Feb. 7, 2023

A good application, greatly facilitates the management of orders from Amazon, eBay. Works well, support helps to solve all the necessary issues. Support in Ukrainian was also a pleasant surprise. Definitely recommend

Jan. 27, 2023

If you were looking for a smooth transition from the original ebay app, then this isn't it... First up, as others have said, the interface is very confusing and you have lots of "profiles" to create before you can list anything. Errors get thrown up all the time due to missing information hidden deep in a profile somewhere. The biggest problem for us is it only works on either product types or collections, not individual products. For us, it's impossible to have a collection or type that matches even ebay's minimum required item specifics (e.g. our collections have both new and used items but ebay need to know which) In order to list anything we're having to create a new manual collection, usually with only a handful of items. Then create a profile for that collection, then we can list it. This app would be so much better if it worked like the old ebay app and stored the ebay requirements per product and did away with all the complex profiles. The second problem is the link between this app and the Shopify database seems very slow to update. Changing stock levels or prices by metafields seems to take at least half a day before it shows in this app. (Even forcing Salestio to do a metafield refresh doesn't seem to speed things up) The support is good though and quick to respond. I'm sure all these companies have seen a huge increase in customers since the demise of the ebay app and hopefully they will invest in the development of their apps and they will continue to get better.

Jan. 18, 2023

Really impressed so far. We have integrated with Amazon and Ebay and those have both been absolutely seamless, orders came in with no in issues at all. We have tried 3rd party shopify integration apps previously with decidely mixed results, the Salestio experience has been a revelation. There is always room for improvement, in our case around notes and note_attributes for channel order_ids, developer is really responsive and has been discussing what is required. One area for improvement for us would be Amazon Customisation orders, again the developer is engaged on this and hopefully we can collaborate on a solution.

Jan. 13, 2023

Brilliant app, with brilliant support, at an affordable price. I cannot stress how much the team support is quick to answer and always polite even when I am stressed I thank you very much and look forward to the full Etsy integration.

Jan. 13, 2023

I really appreciate Salestio support team is professional for helping me connect Shopify products to eBay, they are patient and efficient in dealing with issues.

Jan. 12, 2023

As you all know by now the Shopify eBay app is discontinued. We were looking for a new app to sync eBay orders to Shopify. Salestio does everything we were looking for and more. Set up was fast an easy, with a few click our eBay account was connected and the app started importing all the new order from eBay. Nadia from their customer support team also kindly help us to synchronize past orders that we had pending and do some SKU mappings. Very happy with their customer support, they were very helpful. The app also allows you to connect your eBay listings to your Shopify listings or to publish your Shopify listings to eBay. Overall a great success choosing this app to connect our eBay store to Shopify.

Jan. 11, 2023

The app looked so promising. I sell one off items, used on both eBay and Etsy along with my own shopify store. I keep out of stock inventory active for search because I have related products shoppers cross over into in the same categories. Like many eBay sellers, I am scrambling to find an app worth a lick for listing my shopify inventory on eBay. So, I tried out this app. The app installed the entire shopify inventory, out of stock and archived (items with stock that I am not selling at the moment). Of course, out stock counts toward your available sku's. Importing Archived should be a non-negotiable.... but..ok...I can work with that.... I go to my first profile I created for small 1st class mail products so I can add individual products and the app still does not show inventory available - so I have no idea what is actually available for sale when looking at 3000 plus one off sku's..... I can only think this app was developed around the needs of drop shippers selling 3rd party products. Fortunately, it didn't cost me a tone of time, but I would recommend you include this little factoid in your app description, because unless you have a handful of sku's to manage or are making product yourself, if you carry any inventory of significance on the shelf, you're gonna have no clue at some point when it is all showing "available" to list. Support was really prompt in their response to my inquiry about importing and qty issue which I appreciated. "Salestio does not differentiate if the product is out of stock when sending products to eBay. If you select the whole Selling List and it includes out-of-stock products, Salestio will send them as well. By default, eBay does not accept products with 0 quantity and might return the Error in listing the out-of-stock products. However, if you have Out of stock control enabled on eBay, the products will still be listed but they will be hidden from the search results. This way, buyers cannot purchase them." So I am not sure I want to spend a bunch of time configuring profiles for "0" qty one off items. The sorry part is, they import inventory, they synch inventory, so displaying it in the dropdown for adding items should be a pretty easy code change so that users actually know what they are working with. This product might be right for some folks, but it is not right for the typical eBay seller.

Jan. 7, 2023

Customer support is very helpful and responsive. Unfortunately the app is just very complicated to setup. Very nice interface, but every time we turn around something else isn't working and though we get a helpful response from support, the solution is always some random thing we must do which is unintuitive. No time for headaches so I decided to try something else. That said, I have to reiterate that their support is top notch. If you have your products organized the way their app needs and have some time to fiddle, it's a really well-designed app with great support.

Dec. 28, 2022

This is one of the best plugin on Shopify store. It helps us automate products, inventory and orders with eBay and Amazon. Seamless integration. No issue. We've tried so many similar tools but they are either too expensive for us or didn't work properly. Salestio team hands down :)

Nov. 20, 2022

We are using Salestio to connect Shopify to our eBay account. The support I have received is amazing with personal assistance when needed including video calling and screen sharing. I now have many products setup and am using the interface. It's working great. Once setup the management is way easier than the old native shopify integration. Well done Sales.io team (many thanks to Nadia also, who provided great support)

Oct. 14, 2022

A few hiccups to start but the developers are very keen to please and addressed issues extremely quickly. I am currently only using this for Etsy orders which I am aware is in beta, but willing to be along for the ride based on my interactions with Alex.

Oct. 6, 2022

This app is quite complicated to use BUT they have a really good support team that will walk you through everything and answer all your questions. Without the support team, I would never have figured it out, but after they showed me what to do, it's not too hard. If you download it and are confused, just reach out to support and they will get you ready to go.