Amazon, eBay, Etsy — Salestio
Inventory and orders synchronisation for Amazon, eBay & Etsy
Rating
4.6
feedback
82
chart
#1,404
All reviews
Rating Breakdown
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April 21, 2023
This app is exactly what I was looking for and what I needed.. I researched for weeks to find the right app and based on my needs and budget this seemed like the best option and it was! The support staff are honestly second to none, I've had multiple long video calls with Nadia who has done her best to help me get set up and teach me the app, and they are super open to adding needed functionality based on your needs. This app is great now in its early stages, I can only imagine how great it will be as they continue. They are very courteous and helpful and i will be sticking with them as I know they are striving for a stellar product and I'm here for it! Thank you to Nadia and all at Salestio!!
Thank you for your wonderful feedback. We're delighted to hear that Salestio is exactly what you were looking for and that our support staff, especially Nadia, has been able to assist you effectively. We're committed to continuously improving our app based on user needs, and your endorsement means a lot to us. We look forward to supporting your business as we grow together.
March 25, 2023
Great service for Shopify and it makes it easier for me sell on other platforms Thank you and I couldn't ask for a better app like Salestio.
March 24, 2023
I tried multiple integration apps, and this one was the easiest by far to configure, and works great!
March 10, 2023
The platform is easy to set up, however I had a few difficulties trying to set it up correctly. I'm been speaking to the amazing team to help me set it up, they have been soooo helpful, by sending me videos and even taking over the platform and linking up some products. After communicating with them, i'm finding it easy to set up the rest of the products. The quick to reply, efficient & really make sure they do there best to fix the problem! Thank you team!
Feb. 25, 2023
Efficient E-commerce Management with Salestio I purchased the e-commerce tool called Salestio and I am really satisfied with it. It allowed me to sell my products on global marketplaces such as Amazon and eBay, and made it easier for me to manage all my orders from one platform. It offers many features such as product synchronization, order management, and pricing strategies. The biggest advantage for me was the time and effort saved thanks to the automated e-commerce operations. Additionally, it was very helpful in synchronizing our stock levels across all marketplaces. It allowed me to provide my customers with a seamless shopping experience and helped me to generate more sales. I highly recommend it!
Feb. 7, 2023
A good application, greatly facilitates the management of orders from Amazon, eBay. Works well, support helps to solve all the necessary issues. Support in Ukrainian was also a pleasant surprise. Definitely recommend
Jan. 31, 2023
A good platform like this is a great opportunity for everyone.so far shopping with amazon has been a wonderful experience talking about the customer service and the logistic area they have been making our delivery so easy and fast for our customer to have their product right in front of their house in just by the clap of hand.
Jan. 27, 2023
If you were looking for a smooth transition from the original ebay app, then this isn't it... First up, as others have said, the interface is very confusing and you have lots of "profiles" to create before you can list anything. Errors get thrown up all the time due to missing information hidden deep in a profile somewhere. The biggest problem for us is it only works on either product types or collections, not individual products. For us, it's impossible to have a collection or type that matches even ebay's minimum required item specifics (e.g. our collections have both new and used items but ebay need to know which) In order to list anything we're having to create a new manual collection, usually with only a handful of items. Then create a profile for that collection, then we can list it. This app would be so much better if it worked like the old ebay app and stored the ebay requirements per product and did away with all the complex profiles. The second problem is the link between this app and the Shopify database seems very slow to update. Changing stock levels or prices by metafields seems to take at least half a day before it shows in this app. (Even forcing Salestio to do a metafield refresh doesn't seem to speed things up) The support is good though and quick to respond. I'm sure all these companies have seen a huge increase in customers since the demise of the ebay app and hopefully they will invest in the development of their apps and they will continue to get better.
Update from 17 Feb: Our team added the possibility to adjust creation data for individual items inside Selling List. More details in our documentation — https://docs.salest.io/article/294-listing-creation-data-in-the-selling-list-ebay Such functionality speedup process of exporting products with different configurations. --- Dear Customer, Thank you a lot for your feedback on our application. This means a lot to us. Our team already starts working on improvements for the listing creation flow. Please feel free to reach our support if you have any other suggestions. The stock update should work instantly with shopify webhook handling. We will be happy to check your installation additional for the reason of the stock update delay. Delay with metafields related to the architecture of this feature in Shopify, we are currently investigating a possible way for improvement on this part. Regards Alex
Jan. 21, 2023
Ich habe meine gesamte Integration schnell durchgeführt. Alles war sehr einfach für mich. Der Support hat mir schnell Informationen zu einigen Problemen gegeben, die ich nicht lösen konnte.
Jan. 18, 2023
Really impressed so far. We have integrated with Amazon and Ebay and those have both been absolutely seamless, orders came in with no in issues at all. We have tried 3rd party shopify integration apps previously with decidely mixed results, the Salestio experience has been a revelation. There is always room for improvement, in our case around notes and note_attributes for channel order_ids, developer is really responsive and has been discussing what is required. One area for improvement for us would be Amazon Customisation orders, again the developer is engaged on this and hopefully we can collaborate on a solution.
Jan. 13, 2023
Brilliant app, with brilliant support, at an affordable price. I cannot stress how much the team support is quick to answer and always polite even when I am stressed I thank you very much and look forward to the full Etsy integration.
Jan. 13, 2023
I really appreciate Salestio support team is professional for helping me connect Shopify products to eBay, they are patient and efficient in dealing with issues.
Jan. 12, 2023
As you all know by now the Shopify eBay app is discontinued. We were looking for a new app to sync eBay orders to Shopify. Salestio does everything we were looking for and more. Set up was fast an easy, with a few click our eBay account was connected and the app started importing all the new order from eBay. Nadia from their customer support team also kindly help us to synchronize past orders that we had pending and do some SKU mappings. Very happy with their customer support, they were very helpful. The app also allows you to connect your eBay listings to your Shopify listings or to publish your Shopify listings to eBay. Overall a great success choosing this app to connect our eBay store to Shopify.
Jan. 11, 2023
The app looked so promising. I sell one off items, used on both eBay and Etsy along with my own shopify store. I keep out of stock inventory active for search because I have related products shoppers cross over into in the same categories. Like many eBay sellers, I am scrambling to find an app worth a lick for listing my shopify inventory on eBay. So, I tried out this app. The app installed the entire shopify inventory, out of stock and archived (items with stock that I am not selling at the moment). Of course, out stock counts toward your available sku's. Importing Archived should be a non-negotiable.... but..ok...I can work with that.... I go to my first profile I created for small 1st class mail products so I can add individual products and the app still does not show inventory available - so I have no idea what is actually available for sale when looking at 3000 plus one off sku's..... I can only think this app was developed around the needs of drop shippers selling 3rd party products. Fortunately, it didn't cost me a tone of time, but I would recommend you include this little factoid in your app description, because unless you have a handful of sku's to manage or are making product yourself, if you carry any inventory of significance on the shelf, you're gonna have no clue at some point when it is all showing "available" to list. Support was really prompt in their response to my inquiry about importing and qty issue which I appreciated. "Salestio does not differentiate if the product is out of stock when sending products to eBay. If you select the whole Selling List and it includes out-of-stock products, Salestio will send them as well. By default, eBay does not accept products with 0 quantity and might return the Error in listing the out-of-stock products. However, if you have Out of stock control enabled on eBay, the products will still be listed but they will be hidden from the search results. This way, buyers cannot purchase them." So I am not sure I want to spend a bunch of time configuring profiles for "0" qty one off items. The sorry part is, they import inventory, they synch inventory, so displaying it in the dropdown for adding items should be a pretty easy code change so that users actually know what they are working with. This product might be right for some folks, but it is not right for the typical eBay seller.
We are sorry to hear that our app did not meet your expectations. We truly appreciate your detailed feedback and take all customer comments seriously. We assure you that your input is incredibly valuable to us and we will do our best to implement the necessary changes to better serve the needs of drop shipper merchants. We have already identified some potential solutions for the issues you've encountered and would be more than happy to assist you with configuring Salestio. Our dedicated support team is available to help you with any questions or concerns you may have. You can reach us at [email protected].
Jan. 14, 2023
Erst hatten wir das Problem dass es nicht funktioniert hat der Kundenservice hat sich ins Zeug gelegt und hat uns bei unserem Problem geholfen auf weitere problemlose Lösungen in Zukunft
Jan. 10, 2023
Salestio helped me to connect Shopify and eBay. I was new to eBay, so they helped me a lot. I really liked the feature to add custom rules for price synchronization. Also, I use the app to fulfill all orders , including eBay orders, from Shopify. I would definitely recommend this app to any small bussiness owner looking to diversify their sales and reach more customers
Jan. 7, 2023
Customer support is very helpful and responsive. Unfortunately the app is just very complicated to setup. Very nice interface, but every time we turn around something else isn't working and though we get a helpful response from support, the solution is always some random thing we must do which is unintuitive. No time for headaches so I decided to try something else. That said, I have to reiterate that their support is top notch. If you have your products organized the way their app needs and have some time to fiddle, it's a really well-designed app with great support.
Dear valued customer, We apologize for the negative experience you had while using our application. We truly value your feedback and will use it to continuously improve our service. In order to use our application, it is necessary that your Shopify products have unique SKU codes. These codes are used by Salestio for synchronization and order importing. Additionally, our app uses the Trading API, which allows merchants to update their listings directly through eBay's user interface and provides extra configuration options not available through the Inventory API used by the Shopify eBay app. Unfortunately, items created through the Inventory API cannot be modified or updated through the Trading API, which may have caused the errors you experienced. If you would like to give our app another try, we would be happy to recreate your eBay listings for you. Please don't hesitate to reach out if you have any further questions or concerns.
Dec. 28, 2022
This is one of the best plugin on Shopify store. It helps us automate products, inventory and orders with eBay and Amazon. Seamless integration. No issue. We've tried so many similar tools but they are either too expensive for us or didn't work properly. Salestio team hands down :)
Nov. 25, 2022
The best support we did ever get from an app developer. We had several problems connecting our products, but the team is trying hard to fix these bugs. Thank you!
Nov. 20, 2022
We are using Salestio to connect Shopify to our eBay account. The support I have received is amazing with personal assistance when needed including video calling and screen sharing. I now have many products setup and am using the interface. It's working great. Once setup the management is way easier than the old native shopify integration. Well done Sales.io team (many thanks to Nadia also, who provided great support)