Amazon, eBay, Etsy — Salestio
Inventory and orders synchronisation for Amazon, eBay & Etsy
Rating
4.6
feedback
82
chart
#1,404
All reviews
Rating Breakdown
Jan. 31, 2024
Perfect app for amazon marketplace integration - great support included!
Thank you so much for your kind feedback :) Please contact us if we can be of any assistance.
Jan. 20, 2024
The app extension is not the easiest to use but they do have a lot of written how-to guides to help. It would be nice to have some video help but setting up an appointment with someone for specific help was easy and incredibly helpful! Nadia was the best!
Thank you for sharing the positive review. Your suggestion on the videos is very valuable. There are video tutorials on our YouTube channel. We will ensure to add even more. Please contact us if you need any assistance. We will help 😉
Jan. 10, 2024
Great app, works well, and the customer support was excellent. Nadia helped with all our requests. Would definitely recommend Salestio to streamline the multi channel approach.
Thank you so much for your kind words and a 5-star rating! It helps us to bring even more awesome features to Salestio. Please contact us anytime. We are happy to help 🙂
Jan. 28, 2024
Updated review: The Salestio team has been very responsive to my issues. They worked personally with me to get issues resolved again. They have also improved some of the issues with synchronization (specifically the pictues. Hopefully things are stable and the issues do not reoccur. I am impressed with the professionalism and promptness of the service. TLDR: I do not recommend this app. Reoccurring inventory synchronization issues. Full Review: It was difficult to get setup. I had to allow access to Salestio so they could fix the problems. The error messages are not useful for a user to resolve the issues. A few months went by and I noticed inventory not matching between ebay and shopify. I tried to resolve the issue but again could not make sense of the error messages. Had to contact Salestio again for help. They resolved the inventory mismatch and I was able to correct the errors. It was unpleasant fixing the issues it caused with my customers but things were working again... but not for long. A few months later I noticed that pictures were not updating and descriptions would not update no matter what I tried. I noticed that my inventory was yet again mismatching between shopify and ebay. This is not acceptable. I am waiting again for assistance from Salestio. I think it's time to move to another service. I just need the basic features they offer but they need to be consistent.
Dear EntirelyCrimson, We sincerely apologize for the challenges you've encountered with our app. At Salestio, we strive to ensure seamless synchronization of inventory and prices between your Shopify store and eBay marketplace. We acknowledge the issues you faced, primarily due to eBay's limitations with variation listings. For instance, when you modify a variation option label, like changing "Style" to "Colour" in Shopify, eBay might not accept these updates, affecting the synchronization of quantities and prices. This limitation is a significant factor in the difficulties you've experienced. We understand the inconvenience this has caused, and our team is ready to assist you in resolving these issues promptly. You should already receive an email from us with a possible solution to this issue. Please let us know a convenient time to discuss this further. Thank you for your patience and for bringing this to our attention. We're looking forward to assisting you. Best regards, Alex from the Salestio Team
Dec. 20, 2023
We are really satisfied with the Salestio customer spoort! We had a problem with the app, which was fixed within a few emails and a few hours. Incidentally, not during normal working hours, but in the evening hours! So very good work and very good support!
Thanks for your kind words! We're glad we could resolve your issue quickly. Our team is always here to help! Best Regards, Alex from the Salestio Team
Dec. 20, 2023
Gute Integration verschiedener Marketplaces. Die Einrichtung ist etwas kniffelig, aber der Support ist sehr schnell, effizient u. vor allem persönlich!
Dec. 20, 2023
We migrated from another multi-channel selling app to Salestio in early 2022, and we're happy about this decision after nearly one year of experience! We connected our Amazon stores in multiple countries to Salestio, this worked out normally. Due to the special conditions and requirements in our store, we faced a few issues during onboarding. Thanks for the extra work and system fine-tuning by the Salestio team, these issues are fixed accordingly. The team at Salestio is highly responsive and always available to answer any questions we have. Special thanks to Oleksandr Krotiuk, who answered 150+ questions patiently and professionally for our successful onboarding! Salestio interface is user-friendly, with a modern design that is easy to work with. There's a monthly system update in Salestio that brings dozens of new features and bug fixes regularly. We're confident that Salestio will become more powerful and support more marketplaces! Overall, Salestio is a promising tool that we would highly recommend to anyone looking to streamline their online sales from multiple sales channels such as Amazon, eBay and Etsy.
Thank you for the great review! We're thrilled to hear Salestio has been a perfect fit for you. Please let us know if you will need any additional help. Best, Alex, Salestio Team
Dec. 13, 2023
Once i understood the method of adding products to Ebay from Shopify it was easy to do. Support staff are amazing in their response time if you have any issues. I also had a zoom call with an expert to talk me thru the set up process which was very useful If you are looking to add products to ebay then i would recommend this app
Thank you sincerely for sharing your experience with Salestio! We're thrilled to hear that our support team was able to provide you with the guidance you needed and that our one-on-one setup assistance proved beneficial for your journey on eBay. Your feedback is invaluable to us. We're constantly striving to perfect Salestio, and it's insights from users like you that help us enhance our app. Could you kindly share specific aspects or features that you feel could elevate Salestio to a five-star experience? Your detailed input will be instrumental in our efforts to not only meet but exceed your expectations. Looking forward to your response, and once again, thank you for choosing Salestio!
Aug. 25, 2023
I tried several Amazon listing apps before I found Salestio and I could not be happier that this is where I ended up. I have a complex, very large inventory with lots of needs when it comes to bulk listing and this app makes a lot of that process easy. Their customer service has been extraordinary. They respond quickly and worked with me in depth to get my listings right.
Aug. 21, 2023
This app is incredible in many areas! It is flexible enough to adjust to any and all of my shipping requirements that similar apps weren't able to pull off! Hat's off to their customer support team! They are the best! I couldn't wish for any better support than them. They respond almost immediately at any time of the day and they don't leave you hanging! Best of all, when you request a feature or something, they don't just fall on deaf ears, they actually put in all the effort to actualize your request! 10 stars for this app! Great job Salestio!
We really appreciate your 5-star rating. Thank you 😊 We are happy to help.
Aug. 4, 2023
I reached out to Salestio because we have a large volume of Amazon Vendor Central orders and I needed to have a better way to bring them into my Shopify store without doing it manually. Not many apps work with a Vendor Central account, most are Seller Central only. Salestio not only developed the integration with us but has been there every step of the way to solve issues that popped up. Their response is quick and efficient and so far we are very happy with app performance.
July 10, 2023
Let me start by saying I am not a techie. I know enough to get myself into trouble, but not enough to get out of it...LOL. I am starting to get the hang of the sequence that things have to be done. But above all, customer service is top notch. They are always there to bail me out of whatever it is I have done or not done. There is a time delay because of them being across the pond, but a message is always there same day or next day. Always ready to help and not putting the blame anywhere...I really appreciate that.
Store
ET's WORLD NOW
Using app
6 months
Thank you for sharing your experience with our app and team. We understand the challenges that come with learning new apps and technology, and we're always here to assist you. If you have any questions, please don't hesitate to reach out to our support. Thank you for your feedback. We're glad our customer service has been helpful. Your patience and understanding with the time difference is appreciated. We're here to assist you as you navigate our app.
June 30, 2023
So janky, a million profiles, confusing. They could of made this infinitely times better. Hope the next app is better
Dear User, We're sorry to hear about your experience. Our aim is to make our app as user-friendly as possible, and we regret that you found it confusing. We've attempted to reach out to you to provide assistance, but have not received a response. Please know our support team is always ready to help you navigate through the app and answer any questions you may have. We value your feedback and will use it to improve our app. We hope you'll give us another chance to better serve you. Best, Alex
June 16, 2023
Our company is working with Salestio from long time and we can say that it's a great app. We can work easily our stocks, prices, manage our orders, discounts, sales... We have two Amazon accounts and two Shopify online shops and we work with Salestio in both. We high recommend to everyone that want to work easy and fast to integrate Salestio in the shopify shop. And the best to us is the Customer Support. Wonderful attention with solutions and fast reply. So try it and you will be right!!
Thank you for your kind words and strong recommendation. We're thrilled to hear that Salestio has been instrumental in managing your stocks, prices, orders, and more across multiple platforms. Your satisfaction is our top priority, and we're glad our customer support has met your expectations. We look forward to continuing to serve your business needs. If you ever need assistance, don't hesitate to reach out.
June 15, 2023
Unfortunately, have to uninstall it. I have contacted support (Germany) so many times, waiting a day for an answer and they come back with some small question about the issue that they could figure out if they just looked. eBay listings are a trainwreck with unmodified before pictures that you don't want to be shown if the listing gets a picture at all.... or 6 of the same picture. Inventory is hit or misses whether it gets adjusted. It just doesn't have the capabilities they claim it has.
Dear User, We're truly sorry to hear about your experience with our app. Our support team will consider your feedback and make it a priority to improve the areas where we seem to have fallen short. The issues you issues you've mentioned regarding eBay listing photos and inventory have already been fixed by our development team. We would love the chance to make things right and regain your trust. If you're open to it, could you please get back in touch with us? Our team is eager to work with you to resolve any remaining concerns and improve your experience with our app. We deeply regret any inconvenience you've experienced and appreciate your feedback greatly. We hope to have the opportunity to serve you better in the future. Best regards, Alex from Salestio Team
June 11, 2023
Amazing app. I have very friendly experience with this app. Amazing experience very easy integration
Dear crystalsfindercompany, Thank you so much for your review! We're thrilled to hear that you found our app user-friendly and the integration easy. Thanks again for choosing us. Best Regards Salestio Team
May 22, 2023
Its a awesome app integaration for amazaon aand ebay i love tomuse it its easy simple user friendly
May 20, 2023
Great App, from a very supportive team that cares about its customers. It's a newer app that is constantly evolving and being improved. The team is very open to feedback and suggestions to constantly improve the app. If something goes wrong, or works unexpectedly, the support team is quick to respond and resolve the issue. Honestly, I'm not sure how I function without this app. I've used several other apps ( I won't name names), but Salestio is my go to solution for integration with the major third party marketplaces.
Thank you for your positive feedback. We're thrilled to hear that Salestio has become your go-to solution and that our support team has been able to assist you promptly. We truly value our customers' input and are committed to continuously enhancing our app based on your needs. Your endorsement is greatly appreciated, and we look forward to continuing to serve your business needs.
May 19, 2023
Great App Awesome help from the team! This app is so far better than most of the apps I have previously used that does the same job.