Sam Shipping Protection Upsell
Shipping protection/shipping insurance fully controlled by you
Rating
5.0
feedback
80
chart
#644
All reviews
Review RSS Feed
Feb. 7, 2026
After initial installation several bugs showed up and needed big efforts and a lot of time on our side until they were finally fixed. Some problems still not fixed or attributed to Shopify limitations, even though these have been fixed in other apps (e.g. calculation of transport insurance even for self-collection). New features promised (e.g. claim portal), but still months later were not realized. Support only with big delays (simple message after 5 days still not yet answered).
Feb. 6, 2026
Very helpful and proactive representative.
Hi Big BAM Theory, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Feb. 2, 2026
Great product thank you!
Hi Honyx, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Jan. 13, 2026
Great customer service from Felix!
Hi Barefoot Venus, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Jan. 5, 2026
function well and very supportive developer
Hi Pure Pack, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Dec. 20, 2025
Top-tier customer service, very easy to set up (took me about 10 minutes), good customization options, very fair pricing that allows you to achieve a good ROI
Hi Good Bark, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Dec. 17, 2025
incrdiblee
Hi Neva.Origin, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Nov. 30, 2025
great product
Hi Tparts, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Nov. 30, 2025
instantly responded, design looks clean and the admins or customer service helped heaps and removed the branding, great for a free app, thanks will bro for the help. app is great!
Hi Furryfect, Thank you so much for your wonderful review! 🌟 We’re glad to hear that Wilson was able to help you quickly and resolve all the issues you encountered. Your satisfaction means a lot to us! If you ever need further assistance, don’t hesitate to reach out — we’re always happy to help. Cheers, The ShopWil Team
Nov. 29, 2025
very good for free app, and easy to setup
Hi BeautyLuxa, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Nov. 27, 2025
Very good app and Wilson is very helpful, i definitely recommend it!
Hi Rejuderme, Thank you so much for your wonderful review! 🌟 We’re glad to hear that Wilson was able to help you quickly and resolve all the issues you encountered. Your satisfaction means a lot to us! If you ever need further assistance, don’t hesitate to reach out — we’re always happy to help. Cheers, The ShopWil Team
Nov. 27, 2025
Hi FURNOO LONDON, Thank you so much for your kind review 🎉 We’re delighted to hear that you had a great experience with our service and communication. Your support truly means a lot to us. If you ever need any assistance, please feel free to reach out — we’re always here to help. Warm regards, The ShopWil Team
Nov. 24, 2025
Hi Arryal, Thanks so much for your review 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Nov. 22, 2025
wonderful app. must have.
Hi TRULAP, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Nov. 22, 2025
Sam Shipping Protect has been an absolute game-changer for our store. The setup was fast, the UI is clean, and it plugs into our workflow without any friction. What really sold me was the support team who went above and beyond, answered every question, and literally solved an issue in minutes that other apps take days to fix. The whole experience feels professional and customer-first. If you’re running a ecommerce operation and want a seamless way for customers to protect orders, this is the one. Highly recommend!!!
Jan. 3, 2026
Great app. Does what it's supposed to do. The support (Wilson and Felix) is very helpful.
Nov. 17, 2025
very good app
Hi NEVALA, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
Nov. 17, 2025
Love this app, and Wilson was great. I was having some issue but it was resolved sooner than what i was told. Thank you so much
Hi Auzz Trinklets N Krafts, Thank you so much for your wonderful review! 🌟 We’re glad to hear that Wilson was able to help you quickly and resolve all the issues you encountered. Your satisfaction means a lot to us! If you ever need further assistance, don’t hesitate to reach out — we’re always happy to help. Cheers, The ShopWil Team