Seal Subscriptions App

Thank you for your feedback. We're sorry to hear that your migration experience has been frustrating. We'd like to clarify that migrating from Recharge should not require editing customer CSV files, as long as you’re using Shopify Payments or Stripe to charge customers. In these cases, our app can securely retrieve all the necessary billing data directly through the API, eliminating the need for manual updates. We have reached out to you directly and would be happy to assist you personally by completing the migration together over a video call and making the process as smooth as possible. If you’re open to it, we’d still love to help you get everything set up successfully. We also appreciate your suggestion about video tutorials. That’s valuable feedback, and we’re actively working on improving our onboarding resources to make this process clearer and easier. Thanks again for sharing your experience. We’re here to help and want to make this right for you.