Rating

4.9

feedback

1,322

Reviews

chart

#941

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    22%
  • Less than a month
    26%
  • Less than a year
    34%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted specific support team members like Shan, Jensen, and Faith for their professionalism and efficiency in resolving issues. The app itself was described as user-friendly, easy to set up, and effective in collecting reviews. Customers appreciated the responsiveness of the support staff and the value the app added to their online stores. However, there were a few mentions of difficulties with finding options in the app and one complaint about continued charges after uninstallation.

Highlights

Excellent customer service and quick support
User-friendly app with effective review collection
Specific praise for support team members Shan, Jensen, and Faith
App adds value to online stores
Some users faced issues with app options and continued charges after uninstallation

Rating Breakdown

  • 5
    97% (1,287 ratings)
  • 4
    2% (20 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 79% (1,043)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 21, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

shan ile sohbetimiz ve desteği çok iyiyidi teşşekürler

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

So great

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Parfaite. Jensen a été très efficace.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Nice!

Store

Nesimú

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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