All reviews

Rating Breakdown

  • 5
    97% (5,569 ratings)
  • 4
    2% (134 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2024

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're thrilled that you had such a great experience with our app. Your support means the world to us, and it motivates us to keep delivering the best service possible. If you ever have any suggestions or need assistance in the future, don't hesitate to reach out. We're always here to ensure everything runs smoothly for you!

5 / 5 Share

Sept. 28, 2024

Super service! they help you immediately and give clear information. Best review app on shopify!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback! I'm thrilled to hear that you had a great experience with our service and that our team was able to assist you promptly with clear information. We strive to provide the best support possible, and it’s wonderful to know you think of us as the best review app on Shopify! If you have any further suggestions or need assistance in the future, please don’t hesitate to reach out. We're always here to help and ensure your experience remains exceptional!

5 / 5 Share

Sept. 28, 2024

this app it very good app not stressful to use

Store

My Store

Using app

About 3 hours

Developer Reply

Thank you for your feedback! I'm delighted to hear that you find the app very good and easy to use. We aim to create a user-friendly experience, so it’s great to know that we’ve succeeded in making it stress-free for you. If you have any suggestions for further improvements or if there’s anything else we can assist you with, please feel free to let us know. We're here to ensure you have the best experience possible!

5 / 5 Share

Sept. 27, 2024

soporte super rapido la atencion buena

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu comentario! Me alegra mucho saber que has tenido una experiencia positiva con nuestro soporte rápido y la atención que has recibido. Nos esforzamos por ofrecer un servicio ágil y eficaz, y es genial saber que estamos cumpliendo con tus expectativas. Si en algún momento tienes más preguntas o sugerencias sobre cómo podemos mejorar, no dudes en hacérnoslo saber. ¡Estamos aquí para ayudarte en todo lo que necesites!

5 / 5 Share

Sept. 27, 2024

ottima assistenza

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per il tuo feedback! Sono felice di sapere che hai trovato la nostra assistenza ottima. Ci impegniamo a offrire un supporto di alta qualità e il tuo apprezzamento significa molto per noi. Se hai bisogno di ulteriore assistenza o hai suggerimenti su come possiamo migliorare, non esitare a contattarci. Siamo sempre qui per aiutarti!

5 / 5 Share

Sept. 27, 2024

good customer service

Store

Teckk

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! I’m glad to hear that you had a good experience with our customer service. We strive to provide the best support possible, and it’s great to know we met your expectations. If you have any suggestions for further improvements or if there’s anything else we can assist you with, please feel free to reach out. We're always here to help!

5 / 5 Share

Sept. 27, 2024

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por esas cinco estrellas! Nos alegra mucho saber que estás satisfecho con nuestra app. Tu apoyo es increíblemente valioso para nosotros y nos motiva a seguir ofreciendo el mejor servicio posible. Si en algún momento necesitas algo o tienes sugerencias, no dudes en contactarnos. ¡Estamos aquí para ayudarte siempre!

5 / 5 Share

Sept. 27, 2024

Great app, and very responsive team thanks jensen and developer team for the help! keep up the good work. thanks

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! I'm thrilled to hear that you’re enjoying the app and that our team, especially Jensen and the developers, provided you with the help you needed. We truly appreciate your recognition of our efforts! Your encouragement means a lot to us, and it motivates us to continue delivering great service and improving the app. If you ever need anything else or have further suggestions, please don’t hesitate to reach out. We’re always here to assist you!

5 / 5 Share

Sept. 27, 2024

Excellent!!! Quick and helpful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your excellent feedback! I’m so glad to hear that you found our service quick and helpful. We strive to provide efficient support, and it's great to know we met your expectations. If there’s anything more you need or if you have any suggestions for us, please feel free to reach out. We're here to ensure you have the best experience possible!

5 / 5 Share

Sept. 27, 2024

it was great

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! I’m thrilled to hear that your experience was great. We always aim to provide the best service possible, and it's rewarding to know we hit the mark. If you have any more thoughts or suggestions, or if you need assistance in the future, don’t hesitate to reach out. We're here to help!

5 / 5 Share

Sept. 26, 2024

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por esas cinco estrellas! Nos alegra mucho saber que estás satisfecho con nuestra app. Tu apoyo es increíblemente valioso para nosotros y nos motiva a seguir ofreciendo el mejor servicio posible. Si en algún momento necesitas algo o tienes sugerencias, no dudes en contactarnos. ¡Estamos aquí para ayudarte siempre!

5 / 5 Share

Sept. 26, 2024

I came from a different review app and I regret not starting with Trustoo sooner. The team did an amazing job at helping me migrate and get the app setup exactly how i wanted. Thank you so much. Highly recommend!!!

Store

HEALR

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We're absolutely thrilled to hear that you had such a positive transition to Trustoo, and that our team could help you migrate and set up the app just the way you wanted. It’s wonderful to know that we could make the process smooth for you, especially after coming from a different review app. Your recommendation means a lot to us, and we’re so glad to have you on board. If you ever need anything else or have further suggestions, please don’t hesitate to reach out. We're always here to help and ensure your experience remains top-notch!

5 / 5 Share

Sept. 26, 2024

great support.

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your feedback! I'm really glad to hear that you had a great experience with our support. We’re always here to assist and make sure everything goes smoothly for you. If you ever need anything else or have suggestions for how we can improve, feel free to reach out. We’re committed to providing the best experience possible!

5 / 5 Share

Sept. 26, 2024

Su ayuda es oportuna y eficaz

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu comentario! Me alegra saber que nuestra ayuda te ha parecido oportuna y eficaz. Nos esforzamos para brindar el mejor soporte posible y es genial saber que cumplimos con tus expectativas. Si en algún momento tienes más sugerencias o necesitas más asistencia, no dudes en contactarnos. ¡Estamos aquí para asegurarnos de que todo siga funcionando perfectamente para ti!

5 / 5 Share

Sept. 26, 2024

super : réponse rapide et efficace

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour ! Je suis ravi de savoir que vous avez trouvé notre service rapide et efficace. Nous nous efforçons toujours d'apporter des solutions réactives et utiles à nos utilisateurs. Si vous avez d'autres suggestions ou si nous pouvons encore améliorer votre expérience, n'hésitez pas à nous en faire part. Nous sommes là pour vous offrir un service impeccable à tout moment !

5 / 5 Share

Sept. 26, 2024

Great customer service, fast replies and great app

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm thrilled to hear that you’re happy with our customer service, fast response times, and that you find the app great. We put a lot of effort into making sure our users get quick and efficient support, along with a smooth app experience. If there’s ever anything more we can do to enhance your experience or if you have any suggestions, don’t hesitate to let us know. We’re always here to keep things running perfectly for you!

5 / 5 Share

Sept. 26, 2024

Great customer service!!!

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with our customer service. Providing top-notch support is one of our main priorities, and it's fantastic to know we met your expectations. If you ever need anything else or have any suggestions, feel free to reach out. We're always here to ensure your experience remains exceptional!

5 / 5 Share

Sept. 26, 2024

I encountered a problem that I thought was unsolvable, but the support solved it quite quickly for me, the app is also easy to use, I recommend it.

Store

Finesse

Using app

About 2 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! I'm really glad to hear that our support team was able to resolve the issue quickly for you, especially one that initially seemed unsolvable. It’s also great to know that you’re finding the app easy to use—it’s something we strive for in every update. Your recommendation means a lot to us, and we’re here to make sure everything continues to work smoothly for you. If you ever need anything in the future or have any ideas for how we can make things even better, we’re just a message away!

5 / 5 Share

Sept. 26, 2024

Store

Xoosco

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're thrilled that you had such a great experience with our app. Your support means the world to us, and it motivates us to keep delivering the best service possible. If you ever have any suggestions or need assistance in the future, don't hesitate to reach out. We're always here to ensure everything runs smoothly for you!

5 / 5 Share

Sept. 25, 2024

always good service

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It’s wonderful to hear that you've consistently had a good experience with our service. We take great pride in maintaining high standards, and your feedback lets us know we’re on the right track. If there’s ever anything more we can do to enhance your experience or make things even better, don’t hesitate to reach out. We’re always here to help and improve in any way we can!