Trustoo AI Product Reviews App
shopify reviews app,product reviews shopify, best review app
Rating
4.9
feedback
1,428
chart
#641
All reviews
Review RSS Feed
March 25, 2025
Thank you so much for the 5-star rating! We’re thrilled to know you’re satisfied with our app. It’s always our goal to provide excellent service and support, and your feedback means a lot to us. If you need anything in the future, we’re here to help! Trustoo team❤️
March 25, 2025
ممتازة و مفيدة شكرا لكم
شكرًا جزيلًا على تقييمك الرائع! نحن سعيدون جدًا لأنك تجد خدمتنا مفيدة. هدفنا هو تقديم أفضل تجربة ممكنة لمستخدمي التطبيق، ونحن دائمًا هنا لمساعدتك في أي وقت تحتاج فيه إلى الدعم. لا تتردد في التواصل معنا إذا كنت بحاجة إلى أي مساعدة إضافية. فريق Trustoo❤️
June 17, 2025
Great help from Jensen again!
Thank you so much for your kind words! I’m really glad to hear that Jensen was able to provide great help—it’s always our goal to offer support that’s both effective and personal. If you ever need assistance again, don't hesitate to reach out. We’re here for you every step of the way! - Trustoo team❤️
March 25, 2025
Extremely happy with their service and their review app.
Thank you so much for your kind words! I'm truly delighted to hear that you're extremely happy with both our service and our review app. We work hard to ensure everything runs smoothly and helps your store build trust and grow. Your satisfaction means the world to us, and we're always here if you ever need support or have suggestions to share. Trustoo team❤️
March 24, 2025
great
Thank you so much! I'm really glad to hear that you're enjoying the experience. If there's ever anything you need or any way we can make it even better for you, we're always just a message away! Trustoo team❤️
March 23, 2025
Me ayudaron con un problema, que no podia solucionar
¡Muchas gracias por compartir tu experiencia! Me alegra mucho saber que pudimos ayudarte a resolver ese problema. Siempre estamos aquí para brindarte el mejor soporte posible y asegurarnos de que todo funcione bien con tu tienda. No dudes en contactarnos si vuelves a necesitar ayuda, estamos encantados de asistirte en lo que necesites. Trustoo team❤️
March 22, 2025
Très rapide dans la réponse , parfait
Merci infiniment pour votre retour positif ! Je suis heureux de savoir que notre réactivité vous a plu. Nous faisons de notre mieux pour répondre rapidement et efficacement aux besoins de chaque utilisateur. Vos encouragements nous vont droit au cœur ! À très bientôt si vous avez d’autres questions ou besoins. Trustoo team❤️
March 20, 2025
The customer service response was very fast and also very professional in helping me solve the problem.
Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us. Sincerely, Trustoo team❤️
March 19, 2025
We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued. Best wishes, Trustoo team❤️
March 18, 2025
Good App with good support！
We’re extremely thankful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support is crucial to us. Warm regards, Trustoo team❤️
March 17, 2025
Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated. All the best, Trustoo team❤️
March 17, 2025
I like it
We appreciate your 5-star review so much! It’s great to know that our app and services are meeting your needs and surpassing your expectations. Your support means everything to us. Sincerely, Trustoo team❤️
April 21, 2025
Service client super réactif, à chaque fois que j'ai besoin de quelque chose ils répondent super vite et m'aident beaucoup !
Merci pour votre excellent avis 5 étoiles ! Nous sommes ravis d'apprendre que notre application et nos services répondent à vos besoins et dépassent vos attentes. Votre soutien nous est précieux. Cordialement, L'équipe Trustoo❤️
March 15, 2025
Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us. Sincerely, Trustoo team❤️
March 13, 2025
The problem has been solved thank you for your speed !
Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated. Kind regards, Trustoo team❤️
March 12, 2025
The app has many features as i see and the support was very quick
Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated. All the best, Trustoo team❤️
March 8, 2025
We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued. Best wishes, Trustoo team❤️
March 7, 2025
très réactif en cas de questions
Merci beaucoup pour votre avis élogieux 5 étoiles ! Nous sommes ravis d'apprendre que notre application et nos services répondent à vos besoins et dépassent vos attentes. Votre soutien est vraiment apprécié. Cordialement, L'équipe Trustoo❤️
March 5, 2025
We appreciate your 5-star review so much! It’s great to know that our app and services are meeting your needs and surpassing your expectations. Your support means everything to us. Sincerely, Trustoo team❤️
March 7, 2025
I'm very impressed with this review app. This is now my second review app, so I was very happy that Trustoo support did most of the leg work importing my old reviews. The lazy load feature on the All Reviews page is super nice. It adds a beautiful touch of high tech sophistication to any store, and the options for display configurations are abundant and well thought. If you're a little confused like I was about the translation service, EDIT: Joey's explanation below gives more clarity. I haven't had Trustoo long enough to know if issues arise that require special assistance. My old review app (who shall remain nameless) was constantly breaking down anytime they did an update or if I updated my theme. I haven't seen too many complaints about Trustoo breaking down, and by the way, this app has some of the fewest 1 star reviews, especially by ratio of 5 star, most of which are very petty grievances. Trustoo seems like it's a workhorse that can hold up well, and I'll update this over time to keep you in the loop. I've been selling online for over 20 years, In my opinion, collecting and displaying reviews is the most important function you can install on your store.
Hi Leatherpunk, This is Joey, the account manager from the Trustoo Team. Thank you so so so much for your thoughtful and detailed review of Trustoo! We're thrilled that you're enjoying the app's features, particularly the lazy load functionality and display configurations^^ I wanted to take a moment to clarify our translation service, as there seems to be a misunderstanding, our translation feature actually does NOT charge based on how many reviews your visitors view or which languages they view them in, here's how it works: - Each paid plan includes 1,000 review translations as part of the package - For stores with more than 1,000 reviews, we only charge $1 per additional 1,000 reviews (not per view) - This is a one-time fee charged only when reviews are first translated, not each time visitors view them - For example, if you have 3,000 reviews total, you would only pay an additional $2 for the 2,000 reviews beyond your plan's included 1,000 - The translation works for all languages and doesn't charge based on visitor views or interactions We completely respect your decision to disable the feature if it doesn't suit your needs as an English-language store, but just wanted to ensure you had the correct information about our pricing structure^^ Thank you so much again for highlighting the stability of our app - that's really something we take great pride in! We work hard to ensure updates don't disrupt your store experience. Your perspective as someone with 20+ years of online selling experience is incredibly valuable to us, and we're honored that Trustoo has earned your approval. If you have any other questions or need assistance, please don't hesitate to reach out! Great thanks to you again and wishing you a successful business and happy life!~❤ Trustoo Team