Trustoo AI Product Reviews App
shopify reviews app,product reviews shopify, best review app
Rating
4.9
feedback
1,425
chart
#641
All reviews
Review RSS Feed
Nov. 10, 2025
Nov. 10, 2025
Jensen is the sweetest! she was very patient and helped me out trough the process and also the app is really qualitative and easy to handle even for beginners! i will surely upgrade my plan later on when I finish to work on the shop.
Nov. 10, 2025
not working, keep saying something went wrong, checked everything still facing issue
Hi Dusala-official, I’m Joey, the account manager from Trustoo. I just came across your recent review and felt truly sorry to see that you faced issues — especially since I couldn’t find any previous record of you contacting our support team. That makes it a bit hard for me to understand exactly what went wrong, but I really want to help you get it fixed as soon as possible. Could you please share a bit more detail about the problem you encountered? For example, what specific part of the app wasn’t working or any error message you saw? Once I know more, I’ll make sure it’s solved quickly for you. It honestly feels like such a pity to lose a valuable user like you without knowing what caused the trouble, and I’m genuinely sorry for the frustration this has brought. If you’re still using Trustoo, I’d love to make it up to you — to thank you for choosing us and to apologize for the initial setup issues, I can help upgrade your review display limit or apply a special discount for you. Please just let me know which option you’d prefer, and I’ll personally take care of it. Looking forward to hearing back from you, and I’ll do everything I can to turn this around for you. Warm regards, Joey Account Manager | Trustoo
Nov. 9, 2025
Very good and fast customer service. They solved my problem immediately, even on a Sunday. Thank you.
Nov. 9, 2025
Costumer support was very efficient, Pia was very supportive and fast reply.
Nov. 7, 2025
Nov. 6, 2025
Nov. 5, 2025
dsfdsfsd
Hi there, This is Joey, the account manager from Trustoo. I just saw your review but I may need to confirm more details with you. I noticed your message said “dsfdsfsd”, and I want to make sure I fully understand the issue. Could you share a bit more about what exactly is not working on your side? No worries at all — I’ll do my best to help you fix it as soon as possible. In case this reply fail to reach you, I will send you another email (from [email protected]) You can reply me through email anytime, and I’ll follow up right away. I really wanted to help you, so please do kindly reply my message, looking forward to hear from you. Best regards. Joey Account Manager Trustoo
Oct. 30, 2025
Customer service is great. I spoke with Shan who was super quick and helpful.
Oct. 30, 2025