All reviews

Rating Breakdown

  • 5
    97% (1,397 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 77% (1,107)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2025

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued. Best wishes, Trustoo team❤️

5 / 5 Share

March 18, 2025

Good App with good support!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re extremely thankful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support is crucial to us. Warm regards, Trustoo team❤️

5 / 5 Share

March 17, 2025

Store

Veniva

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated. All the best, Trustoo team❤️

5 / 5 Share

March 17, 2025

I like it

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your 5-star review so much! It’s great to know that our app and services are meeting your needs and surpassing your expectations. Your support means everything to us. Sincerely, Trustoo team❤️

5 / 5 Share

April 21, 2025

Service client super réactif, à chaque fois que j'ai besoin de quelque chose ils répondent super vite et m'aident beaucoup !

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre excellent avis 5 étoiles ! Nous sommes ravis d'apprendre que notre application et nos services répondent à vos besoins et dépassent vos attentes. Votre soutien nous est précieux. Cordialement, L'équipe Trustoo❤️

5 / 5 Share

March 15, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us. Sincerely, Trustoo team❤️

5 / 5 Share

March 12, 2025

The app has many features as i see and the support was very quick

Using app

19 minutes

Total reviews

5

Average rating

4.6

Developer Reply

Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated. All the best, Trustoo team❤️

5 / 5 Share

March 8, 2025

La aplicación da muchas variaciones para poder modificar tus reseñas, como más se acomode a tu página, el soporte es muy rápido de seguro te ayudaran con las dudas que tengas.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por tu increíble reseña de 5 estrellas! Nos alegra saber que nuestra app y nuestros servicios satisfacen tus necesidades y superan tus expectativas. Tu apoyo es invaluable para nosotros. Atentamente, El equipo de Trustoo ❤️

5 / 5 Share

March 8, 2025

Using app

44 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued. Best wishes, Trustoo team❤️

5 / 5 Share

March 7, 2025

très réactif en cas de questions

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis élogieux 5 étoiles ! Nous sommes ravis d'apprendre que notre application et nos services répondent à vos besoins et dépassent vos attentes. Votre soutien est vraiment apprécié. Cordialement, L'équipe Trustoo❤️

5 / 5 Share

March 5, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your 5-star review so much! It’s great to know that our app and services are meeting your needs and surpassing your expectations. Your support means everything to us. Sincerely, Trustoo team❤️

5 / 5 Share

March 7, 2025

I'm very impressed with this review app. This is now my second review app, so I was very happy that Trustoo support did most of the leg work importing my old reviews. The lazy load feature on the All Reviews page is super nice. It adds a beautiful touch of high tech sophistication to any store, and the options for display configurations are abundant and well thought. If you're a little confused like I was about the translation service, EDIT: Joey's explanation below gives more clarity. I haven't had Trustoo long enough to know if issues arise that require special assistance. My old review app (who shall remain nameless) was constantly breaking down anytime they did an update or if I updated my theme. I haven't seen too many complaints about Trustoo breaking down, and by the way, this app has some of the fewest 1 star reviews, especially by ratio of 5 star, most of which are very petty grievances. Trustoo seems like it's a workhorse that can hold up well, and I'll update this over time to keep you in the loop. I've been selling online for over 20 years, In my opinion, collecting and displaying reviews is the most important function you can install on your store.

Using app

18 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi Leatherpunk, This is Joey, the account manager from the Trustoo Team. Thank you so so so much for your thoughtful and detailed review of Trustoo! We're thrilled that you're enjoying the app's features, particularly the lazy load functionality and display configurations^^ I wanted to take a moment to clarify our translation service, as there seems to be a misunderstanding, our translation feature actually does NOT charge based on how many reviews your visitors view or which languages they view them in, here's how it works: - Each paid plan includes 1,000 review translations as part of the package - For stores with more than 1,000 reviews, we only charge $1 per additional 1,000 reviews (not per view) - This is a one-time fee charged only when reviews are first translated, not each time visitors view them - For example, if you have 3,000 reviews total, you would only pay an additional $2 for the 2,000 reviews beyond your plan's included 1,000 - The translation works for all languages and doesn't charge based on visitor views or interactions We completely respect your decision to disable the feature if it doesn't suit your needs as an English-language store, but just wanted to ensure you had the correct information about our pricing structure^^ Thank you so much again for highlighting the stability of our app - that's really something we take great pride in! We work hard to ensure updates don't disrupt your store experience. Your perspective as someone with 20+ years of online selling experience is incredibly valuable to us, and we're honored that Trustoo has earned your approval. If you have any other questions or need assistance, please don't hesitate to reach out! Great thanks to you again and wishing you a successful business and happy life!~❤ Trustoo Team

5 / 5 Share

March 3, 2025

great app, cheap, good customer support

Store

HEVN

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Your review made our day! We’re so pleased you had a good time with us. All the best, Trustoo Team❤️

5 / 5 Share

March 3, 2025

Bom suporte e app

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Sua avaliação fez o nosso dia! Estamos muito felizes que você tenha se divertido conosco. Tudo de bom, Equipe Trustoo❤️

5 / 5 Share

March 2, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the glowing review! We’re glad you had a wonderful experience. All the best, Trustoo Team❤️

5 / 5 Share

Feb. 28, 2025

Good app !

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a nice review. We’re happy you enjoyed our service. All the best, Trustoo Team❤️

4 / 5 Share

Feb. 28, 2025

Normal, bacaninha

Using app

1 day

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your positive rating! We're happy that we were able to successfully resolve your issue. We always strive for five-star service and complete customer satisfaction. We noticed that you left a 4-star review, if there's anything specific we could improve to make your experience perfect, we'd love to hear your suggestions. You may kindly share additional feedback or update your review anytime^^ That really means a lot to us. Thank you in advance~ Trustoo Team

5 / 5 Share

Feb. 28, 2025

Muy buena aplicación. Hace 2 días tuve un problema con la contratación de un plan y me lo resolvieron súper rápido. Sin duda tienen un equipo excelente de trabajo!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Se agradecen mucho sus amables palabras. ¡Gracias por la fantástica reseña! Mis mejores deseos, Equipo de confianza❤️

5 / 5 Share

Feb. 27, 2025

Store

Atma

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words are much appreciated. Thanks for the fantastic review! All the best, Trustoo Team❤️

5 / 5 Share

Feb. 25, 2025

Très belle application ! Chat très réactif ! Des vidéos pour aider à tout Setup donc franchement meilleur application d'avis sur shopify !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Nous sommes ravis de savoir que vous avez vécu une expérience fantastique. Merci pour votre excellent avis ! Bien cordialement, L'équipe Trustoo❤️