All reviews

Rating Breakdown

  • 5
    97% (1,394 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 77% (1,106)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2024

Thank you very much Pia for your good service. And many thanks for the good work from Dev Team and the great App. Channelwill has the best Customer service on the whole Shopify Store. Keep up the good work. I really love to work with the Apps from Channelwill.

Using app

20 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Excelente soporte técnico

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu comentario! 😊 Me alegra saber que has tenido una excelente experiencia con nuestro soporte técnico. Nos esforzamos mucho para ofrecer la mejor asistencia posible a nuestros usuarios. Si hay algo más en lo que podamos ayudarte o si tienes alguna sugerencia para mejorar aún más, no dudes en decírnoslo. Tu opinión es muy importante para nosotros. ¡Gracias de nuevo por tu apoyo!

5 / 5 Share

Oct. 5, 2024

very nice

Using app

10 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much! 😊 I’m glad to hear that you had a positive experience. If there’s anything specific that stood out or if there’s something we can do to make it even better for you, feel free to let me know. Your feedback is always appreciated!

5 / 5 Share

Oct. 4, 2024

I want to thank the Trustoo support staff, especially Faith, for the excellent service and attention received. Congratulations!

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued. Best wishes, Trustoo team❤️

5 / 5 Share

Oct. 4, 2024

Great app. We struggled with support for a long time to resolve one issue, but we finally got it sorted out.

Using app

24 days

Total reviews

20

Average rating

3.2

Developer Reply

Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated. All the best, Trustoo team❤️

5 / 5 Share

Feb. 16, 2025

great app must use

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a nice review. We’re happy you enjoyed our service. All the best, Trustoo Team❤️

5 / 5 Share

March 19, 2025

The customer service was super helpful and quick to respond. Shan helped me with everything and was incredibly kind. Really appreciate the great support!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the glowing review! We’re glad you had a wonderful experience. All the best, Trustoo Team❤️

5 / 5 Share

Oct. 1, 2024

Store

aykah

Using app

6 days

Total reviews

6

Average rating

4.5

Developer Reply

Thank you for taking the time to leave such a nice review. We’re happy you enjoyed our service. All the best, Trustoo Team❤️

5 / 5 Share

Oct. 1, 2024

Jensen from the support center immediately addressed my issue and offered me a solution. I am very grateful to him, and I appreciate his help.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Your review made our day! We’re so pleased you had a good time with us. All the best, Trustoo Team❤️

5 / 5 Share

Sept. 30, 2024

This is a very well structured app that allows the assistance of its users efficiently and kindly. Happy to work with you :)

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service. All the best, Trustoo Team❤️

5 / 5 Share

Sept. 29, 2024

Très profesionel

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour ! Je suis ravi d'apprendre que vous avez trouvé notre service très professionnel. Nous nous efforçons d'offrir un soutien de haute qualité, et il est gratifiant de savoir que nous avons répondu à vos attentes. Si vous avez d'autres suggestions ou si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider !

5 / 5 Share

Sept. 29, 2024

O melhor app que eu já usei

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado pelo seu feedback! Fico muito feliz em saber que você considera nosso app o melhor que já usou. Trabalhamos duro para oferecer a melhor experiência possível, e é gratificante saber que estamos atingindo esse objetivo. Se tiver sugestões ou precisar de assistência no futuro, não hesite em nos contatar. Estamos aqui para ajudar sempre!

5 / 5 Share

Sept. 29, 2024

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're thrilled that you had such a great experience with our app. Your support means the world to us, and it motivates us to keep delivering the best service possible. If you ever have any suggestions or need assistance in the future, don't hesitate to reach out. We're always here to ensure everything runs smoothly for you!

5 / 5 Share

Sept. 29, 2024

simply fast and effective in solving problems thanks

Store

Kalmari

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! I’m glad to hear that you found our service fast and effective in solving your problems. We prioritize quick resolutions and are always striving to meet our users' needs. If you have any further questions or suggestions on how we can improve, please don’t hesitate to reach out. We’re here to help!

5 / 5 Share

Sept. 28, 2024

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're thrilled that you had such a great experience with our app. Your support means the world to us, and it motivates us to keep delivering the best service possible. If you ever have any suggestions or need assistance in the future, don't hesitate to reach out. We're always here to ensure everything runs smoothly for you!

5 / 5 Share

Sept. 27, 2024

Great app, and very responsive team thanks jensen and developer team for the help! keep up the good work. thanks

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! I'm thrilled to hear that you’re enjoying the app and that our team, especially Jensen and the developers, provided you with the help you needed. We truly appreciate your recognition of our efforts! Your encouragement means a lot to us, and it motivates us to continue delivering great service and improving the app. If you ever need anything else or have further suggestions, please don’t hesitate to reach out. We’re always here to assist you!

5 / 5 Share

Sept. 26, 2024

I came from a different review app and I regret not starting with Trustoo sooner. The team did an amazing job at helping me migrate and get the app setup exactly how i wanted. Thank you so much. Highly recommend!!!

Store

HEALR

Using app

About 2 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We're absolutely thrilled to hear that you had such a positive transition to Trustoo, and that our team could help you migrate and set up the app just the way you wanted. It’s wonderful to know that we could make the process smooth for you, especially after coming from a different review app. Your recommendation means a lot to us, and we’re so glad to have you on board. If you ever need anything else or have further suggestions, please don’t hesitate to reach out. We're always here to help and ensure your experience remains top-notch!

5 / 5 Share

Sept. 26, 2024

I encountered a problem that I thought was unsolvable, but the support solved it quite quickly for me, the app is also easy to use, I recommend it.

Store

Finesse

Using app

About 2 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! I'm really glad to hear that our support team was able to resolve the issue quickly for you, especially one that initially seemed unsolvable. It’s also great to know that you’re finding the app easy to use—it’s something we strive for in every update. Your recommendation means a lot to us, and we’re here to make sure everything continues to work smoothly for you. If you ever need anything in the future or have any ideas for how we can make things even better, we’re just a message away!

5 / 5 Share

Sept. 25, 2024

always good service

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It’s wonderful to hear that you've consistently had a good experience with our service. We take great pride in maintaining high standards, and your feedback lets us know we’re on the right track. If there’s ever anything more we can do to enhance your experience or make things even better, don’t hesitate to reach out. We’re always here to help and improve in any way we can!

5 / 5 Share

Sept. 25, 2024

Everything worked fine, and it is really easy and flexible to set the functionality.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us. All the best, Trustoo Team❤️