Shopify Search & Discovery
Customize your storefront search and discovery experience
Rating
3.5
feedback
478
chart
#278
All reviews
Review RSS Feed
Nov. 16, 2023
Looks interesting, but the documentation makes it hard to figure out how to make something as simple as to show the aggregated average reviews value in a simple product. Needs some fixings. The documentation is not good enough. I can't figure out the reason someone found useful to filter products based on the number of reviews instead of their average value. :-) Will be pleased to receive some help from support, but it even lacks to add a support button like most of the rest of modules in Shopify.
Nov. 13, 2023
website not working right after installing this app. not compatible.
Sorry to hear you're having trouble with your site. The Search & Discovery app customizes native features of Shopify's platform, for example, choosing your collection filters or product recommendations. It does not inject any custom elements or scripts into your website to display these though, that is required of the theme. So there wouldn't be a change in behaviour post-install. We recommend contacting your online store theme's developer for support to see if it's having issues working with native Shopify APIs and features. Alternatively, you could contact the developers of any recently installed apps to see if they run custom scripts on your site that may have caused this issue.
Nov. 11, 2023
Nov. 9, 2023
Nov. 9, 2023
Veru good app but the Shopify support is not on par with the rest of the apps on from the app store. App devs are helping with app installation and customization but Shopify help is redirecting to public resources. Well, we won't need support if we could find our answers in public resources. There is not even a support email where we can answer questions! My question: how we can make the filters sticky on the default Shopify Dawn theme.
Nov. 8, 2023
If you filter a size the results will show all products which has at past that size whether in stock or out-of-stock. This is bad customer experience , a common sense is that if someone if filtering out a particular variation ( size, colour, etc.,.) why would he be shown OOS products ???? It can be solved by simply preselecting Availability filter but that function is also not available in the app. I hope shopify listens and fixes this as this is a very common problem.
Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
Nov. 8, 2023
I like the app but when we transferred to the new Shopify 2.0, we lost all of our tabs that made the related products look at a collection that we wanted to be associated with that product. There needs to be an option in the recommended products section that lets you link to a related collection of products, rather than having to add each related product separately. It gives you a general selection of related products by default, but our recommended products were more tailored prior to having to use this app. We have individual colour products and want to be able to have products of the same colour relating to the assigned product. (old style, we set a tab in the product settings to see the collection of other colour related products) - new system link: you have to link individual products that relate and it is super time consuming.
Oct. 30, 2023
cette application est trop limitée et trop statique elle ne permet pas de mettre des collections ou des catégories dans les produits associés. c'est pauvre.
Oct. 20, 2023
When filtering by size on a collection page, it shows any products that have ever had that size in stock, whether they are currently in stock or not unless a user has also selected an availability filter. This is not a great customer experience. As filters on most platforms work, it should only show products with that size variant in stock. This seems to be basic functionality that isn't working.
Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
Oct. 20, 2023
such a weird and confusing app, started boosting products but there is no save or advance button. I don't have time to read the documentation, just poorly designed/explained.
Oct. 18, 2023
App fails to sync properly. App no longer populates other dropdown(s) in the store. App no longer appears to function as intended...
Thanks for reaching out. We took at look at your storefront and saw that there is a custom filtering feature that lets buyers chose a car variant, make and model. It looks like this feature sometimes controls the collection page layout, but not consistently. When the filters do appear, they seem to work as intended. We recommend reaching out to the developer or App that integrated this car part filtering feature to see if they can help ensure filters are always shown. Update: also, depending on the size of your collections and search results, filters will not be shown. See the Limitations section in the Help Docs: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#limitations. Our team is aware the product count limitation for filters is an issue for merchants, and apologize for the inconvenience while we work a path forward.
Oct. 17, 2023
This app has glaring design flaws and limited functionality. I should be able to create filters using specific tags that are relevant to certain collections, but there is no way to remove tags from the list OR choose a collection to display that filter on. So, what is the point of this app?
For more control over the filter values shown to buyers, we recommend using product metafields in the Help docs here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#add-metafield-filters. These also let you group related metafield values under the same metafield definition to give hierarchy to your filtering dropdowns, which may be more useful to you than a single drop down list of product tags.