All reviews

Rating Breakdown

  • 5
    74% (935 ratings)
  • 4
    13% (164 ratings)
  • 3
    5% (67 ratings)
  • 2
    2% (29 ratings)
  • 1
    6% (74 ratings)
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1 / 5 Share

Aug. 22, 2023

Should not need availability as an extra filter! If you go to a collection page and filter products like clothes by size, ONLY products in stock should show. Adding an extra availability filter just adds confusion and is very bad UX. OK if you want to show out of stock products this could be a backend option, but as standard the app should only filter in stock items.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types

1 / 5 Share

Aug. 11, 2023

It doesn't even load any more after the recent updates!! What is wrong? It used to work well. Now I cannot even open the app page! I uninstalled and installed again to no avail.

Using app

3 months

Total reviews

9

Average rating

1.9

1 / 5 Share

July 27, 2023

mala experiencia. tengo dos idiomas en mi web, y al configurar los filtros solo me aparecen en un solo idioma. solicite ayuda y no me lo resolvieron ya que es una limitación de la app. Bad experience. I have two languages on my website, and when configuring the filters they only appear in one language. I asked for help and they did not solve it for me since it is a limitation of the application.

Store

Vitvale

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the review. Filters can be shown in multiple languages, with the exception of product type, tags, and vendor because those product fields are currently not translateable. If you need to use any of those for your online store, a possible workaround is to use product metafields instead. More information can be found in the Help site: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters

1 / 5 Share

July 12, 2023

Doesn't work for me. Impossible to create a new filter. I try to modify a old filter but it's doesn't work

Using app

2 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, the majority of filter display issues are because the Online Store theme template is improperly coded or modified. We recommend contacting your theme's developer, or with any apps that make changes to your collections or search pages. You can check if it's a theme issue by installing a new version of the Dawn theme (or any free theme) and using the preview/customize feature to see if filters are working as expected. If they do display, that confirms the issue is with the theme code of your published theme, or some app changes. If the issue exists on a new installation of Dawn, feel free to contact Shopify's Support lines. Cheers!

1 / 5 Share

June 29, 2023

not able to make the search results page consistent with the rest of the pages so I uninstalled it but the search bar is still there. Can't get rid of it

Using app

41 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, the Search & Discovery app does not make any design changes to your store or control the placement of your search bar. The app allows you to change the native behaviour of Shopify's search, but your published theme controls what your shoppers see. We recommend contacting your theme's developer for the issues you're having with your search page. All the best!

1 / 5 Share

June 14, 2023

Além disso, ela também esconde marcas de expressão e de idade, manchas e cicatrizes de acne com muita

Store

Loliah

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Olá, com base no conteúdo da avaliação, acreditamos que ela tenha sido escrita por engano. Existe algo em que podemos ajudá-lo?

1 / 5 Share

May 4, 2023

Installed the apps with high hopes seeing how intuitive and integrated within the shopify ecosystem. Enabled filter in my collection to find out the filter do not work at all, using dawn theme which is a 2.0 theme, could not figure out why it wasn't working.

Store

Lab-Or

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear your store is experiencing an issue with product filtering. The app does work with Online Store 2.0 themes built to display filters. If your theme’s codebase has been modified, or an installed third-party app has modified it, then the changes might be preventing product filtering to work as expected. To see if it is theme code changes causing the issue: install a recent copy of the Dawn theme, or any other free theme, from the Theme Store and preview it as an unpublished theme. If filtering works, then we recommend contacting whoever made the codebase changes to the store. If the issue persists, we recommend contact Shopify’s Support agents to help you troubleshoot.

1 / 5 Share

April 20, 2023

This app only works on certain Shopify Themes, I worked for over three weeks to add the details for all my products ONLY to find my Shopify Theme does not support adding complementary products :-(

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

The app is able to change the native search and product recommendations of Shopify, but that does require your Online Store theme to be using these native features. We recommend contacting your theme's developer about these missing features, or checking if they are already available in a more recent version of your theme. All Online Store 2.0 themes from our Theme Store have adopted these features, so you can preview them there.

1 / 5 Share

March 21, 2023

i want add item in menu filter, adding not available! i want add item in menu filter, adding not available!

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback, you can add custom filters using metafields. See this help center page for more details on editing filters: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#edit-filters

1 / 5 Share

March 16, 2023

We were excited about this app but it constantly freezes and we cannot do anything when we open it. Uninstalled.

Using app

32 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Sorry to hear about this experience. Are you still having any issues? If so, please reach out to Shopify's support channels so they can take a look.

1 / 5 Share

March 5, 2023

Bin sehr enttäuscht von der App. Das Hinzufügen von komplementären Produkten wird teilweise nicht implementiert, ich habe die Settings immer gleich, doch die App macht was sie will. Ob das wohl an ähnlichen Produkttiteln liegt? An die Entwickler: das muss doch besser gehen!

Using app

12 months

Total reviews

2

Average rating

1.0

1 / 5 Share

Feb. 28, 2023

This app will not show the filter options on any search that returns more than 1000 items and will not be displayed on any collection page that has more than 10,000 items. For us this means that most of our big categories can't be searched up by their simple term and get filtering, and our "all products" page will never get filter options because we have categories with several thousand items and we have almost 20,000 item entries in general. The prospect of this app is great because it finally allows customers to filter by stock status and it may work fine for boutique shops that sell a dozen items or so but the inconsistency for bigger inventory shops sucks and Shopify putting seemingly arbitrary limits on when it will function is obnoxious! The filter needs to be extended to work for all results and for all products. If the page can display it or the search can show the result, the filter menu needs to function too. UPDATE: Upon further investigation it turns out the limit on the number of products per collection is 5000, not 10,000, so yeah, it's even worse, losing 1 more star Shopify. I contacted them and basically was given the standard "that's how it is, we'll tell someone about your problem and then promptly do nothing about it" response. I got a reply essentially saying it was a hard limit of the app and they weren't going to do anything about it. if you have large inventories, DO NOT use this app, it's garbage.

Using app

About 2 months

Total reviews

6

Average rating

3.8

1 / 5 Share

Jan. 12, 2023

extremely bad app. The gui or design for the filters is horrid. Not only is the options limited, it looks bad too

Using app

5 months

Total reviews

4

Average rating

2.8

1 / 5 Share

Dec. 21, 2022

Not even worth one star at all. This app needs way more functions - its totally useless like this. For example you activate filter by "tags". You can not even edit the filter headline and there are ALL tags displayed in the filter you use on all products. That simply makes no sense at all.

Using app

40 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your review. Product tag filters are available to all stores as 'default filters' and can be renamed from the language editor of your online store, you can find more information on renaming default filters here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters. If you do not want to show all the product tags linked to your products as filter options, we recommend filtering by product metafields which you can customize for your store.

1 / 5 Share

Dec. 19, 2022

Filters are not working. Search is also not working. No support from team. After adding this app, my website search functionality NOT working.

Using app

About 19 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the feedback. The issue with products not showing in search results on your store appears to be resolved.

1 / 5 Share

Nov. 7, 2022

The idea of using meta-tags instead of actual tags is ridiculous. We’ve been using “tags” this whole time and now you guys changed it and it’s a huge step back for a lot of us And ridiculously time-consuming for a lot of us that have to make our products and we don’t have time to sit here and do the same thing twice. What upsets me the most is that I literally bought a theme years ago specifically for its filtering and now it doesn’t even work anymore due to this update. As someone who makes & sells clothing I have to add a color variant to each item for it to filter out in colors even if I only sell one color of that product. Huge thumbs down, absolute waste of time and it’s frustrating that I can’t even get filters to work in my online store like they used to without spending hours redoing some thing I already did.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 3, 2022

I'm using Expanse Theme version 4.0.1 and there is no Complementary Products block to add to the Product Information section. I have followed all of the instructions correctly. It is very frustrating!

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. The theme you are using does not yet support this feature. Please contact your theme developer for more information.

1 / 5 Share

Oct. 20, 2022

I've contacted Shopify support on an issue with using Price Filter where the issue is clearly on the Shopify's Side and the support team is very unprofessional and every time referring to my third party theme as the problem, refusing to acknowledge there is an issue with their app. Please train your support team to do actual support instead of reading some support team manuscript.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. The problem you encountered now seems to be resolved.

1 / 5 Share

Oct. 17, 2022

Los productos tienen un precio de miles de pesos, pero la app me toma el "." como una "," entonces lo que vale veinticuatromil pesos, lo muestra como veinticuatro. Hay solucion??

Using app

Over 1 year

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 12, 2022

not sure how this would help driving in traffic from the web. if this just for our store site, then it's useless!

Using app

About 1 year

Total reviews

1

Average rating

1.0