Shopify Search & Discovery
Shopify Search & Discovery: Customize your storefront search
Rating
3.6
feedback
485
chart
#269
All reviews
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Nov. 13, 2023
website not working right after installing this app. not compatible.
Sorry to hear you're having trouble with your site. The Search & Discovery app customizes native features of Shopify's platform, for example, choosing your collection filters or product recommendations. It does not inject any custom elements or scripts into your website to display these though, that is required of the theme. So there wouldn't be a change in behaviour post-install. We recommend contacting your online store theme's developer for support to see if it's having issues working with native Shopify APIs and features. Alternatively, you could contact the developers of any recently installed apps to see if they run custom scripts on your site that may have caused this issue.
Oct. 30, 2023
cette application est trop limitée et trop statique elle ne permet pas de mettre des collections ou des catégories dans les produits associés. c'est pauvre.
Oct. 20, 2023
When filtering by size on a collection page, it shows any products that have ever had that size in stock, whether they are currently in stock or not unless a user has also selected an availability filter. This is not a great customer experience. As filters on most platforms work, it should only show products with that size variant in stock. This seems to be basic functionality that isn't working.
Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
Oct. 18, 2023
App fails to sync properly. App no longer populates other dropdown(s) in the store. App no longer appears to function as intended...
Thanks for reaching out. We took at look at your storefront and saw that there is a custom filtering feature that lets buyers chose a car variant, make and model. It looks like this feature sometimes controls the collection page layout, but not consistently. When the filters do appear, they seem to work as intended. We recommend reaching out to the developer or App that integrated this car part filtering feature to see if they can help ensure filters are always shown. Update: also, depending on the size of your collections and search results, filters will not be shown. See the Limitations section in the Help Docs: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#limitations. Our team is aware the product count limitation for filters is an issue for merchants, and apologize for the inconvenience while we work a path forward.
Oct. 17, 2023
This app has glaring design flaws and limited functionality. I should be able to create filters using specific tags that are relevant to certain collections, but there is no way to remove tags from the list OR choose a collection to display that filter on. So, what is the point of this app?
For more control over the filter values shown to buyers, we recommend using product metafields in the Help docs here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#add-metafield-filters. These also let you group related metafield values under the same metafield definition to give hierarchy to your filtering dropdowns, which may be more useful to you than a single drop down list of product tags.
Oct. 12, 2023
When filtering by size on a collection page, it shows any products that have ever had that size in stock, whether they are currently in stock or not. This is not a great customer experience. As filters on most platforms work, it should only show products with that size variant in stock. This seems to be basic functionality that isn't working.
Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
Oct. 10, 2023
Les listes de métadonnées ne permettent pas de créer de nouveaux filtres...
Sept. 30, 2023
Les filtres personnalisés, basés sur les tags... sont en fait inutilisables. En effet tous les tags ressortent dans le filtre. En plus on ne peut créer qu'un seul filtre basé sur les tags :-( Réponse du support : Vous voulez faire plus... Il va falloir prendre une application payante. C'est fatiguant ce modèle de business autour de shopify
Il semble que vous souhaitiez créer des filtres séparés avec des valeurs personnalisées dans chacun. Ceci est possible avec les champs méta du produit, vous pouvez en savoir plus à ce sujet dans la documentation de l'application. https://help.shopify.com/fr/manual/online-store/search-and-discovery/filters#add-metafield-filters
Sept. 14, 2023
Just shows a bunch of useless analytics with almost zero actual features. Just made a simple function SO complicated. Realized I HAD to use Chrome just to access basic tags on Shopify that I pay over a hundred dollars a month for? And when I finally got SOMEthing to work, it doesn't even function like I need it to. The help documentation is overly confusing and doesn't apply to my business. Get some help videos showing different use cases.
Thanks for taking the time to write your review. Regarding using Google Chrome for your tag filtering: If this is referring to the experience on your online store, then it's likely an issue with your theme or a third-party app preventing filters. The Search & Discovery app changes which filter types your store can display, but the interactive filters are completely owned by your theme. We've seen a number of cases where the theme is coded fine, but a third-party app causes different behaviour in different browsers. If this issue persists, we recommend contacting Shopify's Support to help you out. You could also try troubleshooting yourself by either disabling apps or changing themes to see which is at fault.
Sept. 13, 2023
The app doesn't display out of stock items in complementary products. It should have an option for that.
Aug. 24, 2023
Customer SUpport was friendly when i ask them following: "The Problem is thet when my Costumers choose for example the size XL in the Filtersection, it's also showing all the Products wich have the XL as a variant, even if the XL for the specific Product is sold out.... That makes absoluetely no sense to me... Is there any way to solve this? " The answer: "So Selina, it is currently expected behaviour that the size option will still show up in filters when the variant is out of stock. This is a current restriction when using the Search and Discovery app. You are welcome to try other apps for collection filtering, or alternatively, you can try out apps that hide sold out variants from the store." This App is absolutely useless without this feauture.... why even bothering to put such an app on the marketplace? It seems like Shopify makes their Apps not good enough just to myke us pay for paid Apps.... ??? Sorry, no othe way i can explain this to me. A proper filter function is crucial for allmost every shop.... Shopify still can't even add such a basic function that is working, but prices just went up. i am on Shopify for some years and i was expecting better... Also the URLs that the app i generating are very ugly: https://www.exampledomain.ch/collections/kleidung?filter.v.price.gte=&filter.v.price.lte=&filter.v.option.gr%C3%B6%C3%9Fe=XL&sort_by=created-descending
Hi there, apologies for the confusion as you can definitely filter out sold out variants. If you add the Availability filter to your store, which is a standard filter available to all shops, it will allow shoppers to filter out sold out variants when combined with your Size filter. I can see from the URL example you gave, the variant availability filter isn't being applied (filter.v.availability=1) More information about standard filters: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#filter-types
Aug. 22, 2023
Should not need availability as an extra filter! If you go to a collection page and filter products like clothes by size, ONLY products in stock should show. Adding an extra availability filter just adds confusion and is very bad UX. OK if you want to show out of stock products this could be a backend option, but as standard the app should only filter in stock items.
Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
Aug. 11, 2023
It doesn't even load any more after the recent updates!! What is wrong? It used to work well. Now I cannot even open the app page! I uninstalled and installed again to no avail.
July 12, 2023
Doesn't work for me. Impossible to create a new filter. I try to modify a old filter but it's doesn't work
Hi there, the majority of filter display issues are because the Online Store theme template is improperly coded or modified. We recommend contacting your theme's developer, or with any apps that make changes to your collections or search pages. You can check if it's a theme issue by installing a new version of the Dawn theme (or any free theme) and using the preview/customize feature to see if filters are working as expected. If they do display, that confirms the issue is with the theme code of your published theme, or some app changes. If the issue exists on a new installation of Dawn, feel free to contact Shopify's Support lines. Cheers!
June 29, 2023
not able to make the search results page consistent with the rest of the pages so I uninstalled it but the search bar is still there. Can't get rid of it
Hi there, the Search & Discovery app does not make any design changes to your store or control the placement of your search bar. The app allows you to change the native behaviour of Shopify's search, but your published theme controls what your shoppers see. We recommend contacting your theme's developer for the issues you're having with your search page. All the best!
May 4, 2023
Installed the apps with high hopes seeing how intuitive and integrated within the shopify ecosystem. Enabled filter in my collection to find out the filter do not work at all, using dawn theme which is a 2.0 theme, could not figure out why it wasn't working.
Sorry to hear your store is experiencing an issue with product filtering. The app does work with Online Store 2.0 themes built to display filters. If your theme’s codebase has been modified, or an installed third-party app has modified it, then the changes might be preventing product filtering to work as expected. To see if it is theme code changes causing the issue: install a recent copy of the Dawn theme, or any other free theme, from the Theme Store and preview it as an unpublished theme. If filtering works, then we recommend contacting whoever made the codebase changes to the store. If the issue persists, we recommend contact Shopify’s Support agents to help you troubleshoot.
April 20, 2023
This app only works on certain Shopify Themes, I worked for over three weeks to add the details for all my products ONLY to find my Shopify Theme does not support adding complementary products :-(
The app is able to change the native search and product recommendations of Shopify, but that does require your Online Store theme to be using these native features. We recommend contacting your theme's developer about these missing features, or checking if they are already available in a more recent version of your theme. All Online Store 2.0 themes from our Theme Store have adopted these features, so you can preview them there.
March 21, 2023
i want add item in menu filter, adding not available! i want add item in menu filter, adding not available!
Thanks for your feedback, you can add custom filters using metafields. See this help center page for more details on editing filters: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#edit-filters
Feb. 28, 2023
This app will not show the filter options on any search that returns more than 1000 items and will not be displayed on any collection page that has more than 10,000 items. For us this means that most of our big categories can't be searched up by their simple term and get filtering, and our "all products" page will never get filter options because we have categories with several thousand items and we have almost 20,000 item entries in general. The prospect of this app is great because it finally allows customers to filter by stock status and it may work fine for boutique shops that sell a dozen items or so but the inconsistency for bigger inventory shops sucks and Shopify putting seemingly arbitrary limits on when it will function is obnoxious! The filter needs to be extended to work for all results and for all products. If the page can display it or the search can show the result, the filter menu needs to function too. UPDATE: Upon further investigation it turns out the limit on the number of products per collection is 5000, not 10,000, so yeah, it's even worse, losing 1 more star Shopify. I contacted them and basically was given the standard "that's how it is, we'll tell someone about your problem and then promptly do nothing about it" response. I got a reply essentially saying it was a hard limit of the app and they weren't going to do anything about it. if you have large inventories, DO NOT use this app, it's garbage.
Jan. 12, 2023
extremely bad app. The gui or design for the filters is horrid. Not only is the options limited, it looks bad too