Shopify Search & Discovery
All reviews
Review RSS feed
The Availability filter does not work. For whatever reason, it displays the total product count instead of the inventory count AND it's not even recognizing variants, so it's completely useless. Outside of this app, the inventory counter is displaying correctly on the product page so obviously the problem is with this app. This availability filter code is no good. Hand coded filters used to work on Shopify but because of this newfangled junk, they don't anymore. This app has to be enabled for ANY filter to display - so you can get hand coded filters to show up, but they will only display error msgs, because Shopify 2.0 only accepts filter content from apps. I'm not a fan of chunking out useful features into a bunch of add-ons. UPDATE: found a source of incompatibility between this app and Shopify 2.0 free themes V 15.0. In facets.liquid, ALL filters print value.count. Value count = the number of product LISTINGS. This is only relevant to count by category, like qty of products that are t-shirts, qty of products that are hats, etc. This is entirely useless for inventory. I've managed to decouple the Availability filter from this irrelevant nonsense by using {%- if value.label contains "stock" -%}. However I've tried literally THOUSANDS of call combinations, logic, and assigns within this if clause and cannot get it to print the actual in stock inventory. I've been able to get it to print a fixed qty, or a (0), or a total product listings count, or even the total value of products in the cart. Anything but the inventory qty seems to work here. Please reply with the exact code needed for this to function properly. Thanks!!!! UPDATE #2: Thank you for responding but, that's honestly not an adequate solution whatsoever. As you pointed out, IT WILL NOT SUM, which means that will return a string of values that will read for example: "(4)(45)(9)(3)(1)(1)(3)(6)(2)(1)....etc." It could break the screen border with this nonsense. And it looks janky, which will bounce customers off the site instantly. AND your suggestion to do this as another layer of app bloat on the app sandwich is perfectly absurd. Let me know when Shopify is ready to give serious support and tell me how to CODE a reasonable solution into facets.liquid and it's associated .js and .css theme files. It's an embarrassing oversight on the part of Shopify that there is no availability filter that shows in stock goods vs out of stock goods (regardless if the out of stock can still be custom ordered). Site visitors should be able to easily filter products on this basis because it affects how quickly the product will be shipped. Is this really a condition Shopify wants it's sites to perform poorly on? Isn't that kind of contrary to the whole mission of good ui > good seo > good revenue? You have a feature that is not working as advertised. Please fix it or tell me how I can fix it IN THE THEME FILES WITH CODE. Don't come at me with any more apps, alternatives, or substitutes. I assure you I am either already employing them or have tested them and found them inadequate. UPDATE: Wait wait wait wait. So now I'm noticing that this app doesn't even use canonical URLS in the recommended products gallery! Are ya'll joking with this entire thing or what?
The availability filter shows a count of products that have variants available for purchase. As you correctly mention, this is not the inventory count you see in the admin. I assume you are looking for an inventory-based filter because you have your variants set to "continue selling when out of stock", which makes them all purchasable, even with zero inventory. If you're comfortable with coding, a possible solution is to create a custom variant metafield and use an app like Shopify Flow to update it whenever the variant inventory changes. i.e. Create a "In-stock" variant metafield of type boolean (true/false) for each variant, and update it whenever inventory is above 0. The storefront filter won't give you a total inventory count, but will allow shoppers to filter out variants without inventory.
DESTROYED my meta-fields for my products. Want to add a weight for calculating shipping? DON'T USE THIS APP. It left me with four USELESS meta-fields instead of my product weight and size. UNBELIEVABLE.
Update: The only support received by now has been the reply here, yet is a very generic answer, which doesn't resolve the issue. To their reply: I know where to find the "Out of Stock Products" setting, which is set to show only products "In Stock" by default; yet, ALL (In+Out of Stock) products show up. The issue persists, and worst, if I delete the app, it won't go away from my website. So I cannot move on to another reliable option in the market. Original Review: I like the app, but I give it a 2 star rating as I couldn't get any support to ask some relatively basic questions about different features that are not working (like the setting for "Out Of Stock Products" which I want to show "Not At All", yet, they show on the site.) They replied: "The "Out of Stock Products" setting is under the "Search relevance" section of the app settings. It controls how out of stock products and variants are handled in search results. This setting does not affect how out of stock products and variants are handled on Collection pages. You can read a bit more about this setting in the public Help docs at https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types"
The "Out of Stock Products" setting is under the "Search relevance" section of the app settings. It controls how out of stock products and variants are handled in search results. This setting does not affect how out of stock products and variants are handled on Collection pages. You can read a bit more about this setting in the public Help docs at https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
The install messed up my 'select options' on every page. My ring sizes, gemstone type and metal type selection has been replaced by 'Default Title' dropdown menu. Cannot seem to recover these even after uninstalling the app. Very disappointed and panicked right now due to my website coming to a halt.
The app does not modify theme files or change product variant options, so it would not have been able to change your product option selectors. The only product information it edits are recommended products which you can manually set. With that said, we're sorry to hear about this issue. "Default title" is what Shopify titles variants when there are no product options, so it sounds like some other application or workflow removed your product options/variants. This also could have also been the result of a product CSV upload overwriting your exisiting products. Depending on your product catalog size, uploading a revised CSV may be a solution https://help.shopify.com/en/manual/products/import-export/using-csv.
so far this does not work - trying to do a simple filter for a template for birthstone by month based on tags - it pulls in all these random tags and the app does not show ability to save if you update the filter? glitchy. will update this review if resolved.
Because you do not want to filter by all the tags in your store, we recommend setting up a custom filter with metafields. You can read more about this in the Help center here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#custom-filters This will allow you to make specific filters for birthstones and control what values are shown to online shoppers.
No support as such, only bla-bla-bla, generic "kind" replies and RTFM in the best case scenario. No filtering by tags is implemented in the right way - its just not working, guys, nope. Why on EARTH do you have this option for!??? Just unpublish the thing! Take the app away from the Marketplace! I regret I wasted so much of my lifetime trying to troubleshoot&fix this application!
This app does not load on my pc.
Sorry to hear you're having issues accessing the app. If you're not the store owner, it may be because Staff permissions are not set to allow you to access all screens of the app. You can see in the Help documentation which permissions are required. https://help.shopify.com/en/manual/online-store/search-and-discovery#staff-permissions If the problem persists, we suggest contacting Shopify's support team with details on what browser you're using and any errors messages you might be seeing.
Works well for small shops. I have a collection with 20K+ products, and this is useless.
website not working right after installing this app. not compatible.
Sorry to hear you're having trouble with your site. The Search & Discovery app customizes native features of Shopify's platform, for example, choosing your collection filters or product recommendations. It does not inject any custom elements or scripts into your website to display these though, that is required of the theme. So there wouldn't be a change in behaviour post-install. We recommend contacting your online store theme's developer for support to see if it's having issues working with native Shopify APIs and features. Alternatively, you could contact the developers of any recently installed apps to see if they run custom scripts on your site that may have caused this issue.
cette application est trop limitée et trop statique elle ne permet pas de mettre des collections ou des catégories dans les produits associés. c'est pauvre.
When filtering by size on a collection page, it shows any products that have ever had that size in stock, whether they are currently in stock or not unless a user has also selected an availability filter. This is not a great customer experience. As filters on most platforms work, it should only show products with that size variant in stock. This seems to be basic functionality that isn't working.
Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
App fails to sync properly. App no longer populates other dropdown(s) in the store. App no longer appears to function as intended...
Thanks for reaching out. We took at look at your storefront and saw that there is a custom filtering feature that lets buyers chose a car variant, make and model. It looks like this feature sometimes controls the collection page layout, but not consistently. When the filters do appear, they seem to work as intended. We recommend reaching out to the developer or App that integrated this car part filtering feature to see if they can help ensure filters are always shown. Update: also, depending on the size of your collections and search results, filters will not be shown. See the Limitations section in the Help Docs: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#limitations. Our team is aware the product count limitation for filters is an issue for merchants, and apologize for the inconvenience while we work a path forward.
This app has glaring design flaws and limited functionality. I should be able to create filters using specific tags that are relevant to certain collections, but there is no way to remove tags from the list OR choose a collection to display that filter on. So, what is the point of this app?
For more control over the filter values shown to buyers, we recommend using product metafields in the Help docs here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#add-metafield-filters. These also let you group related metafield values under the same metafield definition to give hierarchy to your filtering dropdowns, which may be more useful to you than a single drop down list of product tags.
When filtering by size on a collection page, it shows any products that have ever had that size in stock, whether they are currently in stock or not. This is not a great customer experience. As filters on most platforms work, it should only show products with that size variant in stock. This seems to be basic functionality that isn't working.
Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
Les listes de métadonnées ne permettent pas de créer de nouveaux filtres...
Les filtres personnalisés, basés sur les tags... sont en fait inutilisables. En effet tous les tags ressortent dans le filtre. En plus on ne peut créer qu'un seul filtre basé sur les tags :-( Réponse du support : Vous voulez faire plus... Il va falloir prendre une application payante. C'est fatiguant ce modèle de business autour de shopify
Il semble que vous souhaitiez créer des filtres séparés avec des valeurs personnalisées dans chacun. Ceci est possible avec les champs méta du produit, vous pouvez en savoir plus à ce sujet dans la documentation de l'application. https://help.shopify.com/fr/manual/online-store/search-and-discovery/filters#add-metafield-filters
Just shows a bunch of useless analytics with almost zero actual features. Just made a simple function SO complicated. Realized I HAD to use Chrome just to access basic tags on Shopify that I pay over a hundred dollars a month for? And when I finally got SOMEthing to work, it doesn't even function like I need it to. The help documentation is overly confusing and doesn't apply to my business. Get some help videos showing different use cases.
Thanks for taking the time to write your review. Regarding using Google Chrome for your tag filtering: If this is referring to the experience on your online store, then it's likely an issue with your theme or a third-party app preventing filters. The Search & Discovery app changes which filter types your store can display, but the interactive filters are completely owned by your theme. We've seen a number of cases where the theme is coded fine, but a third-party app causes different behaviour in different browsers. If this issue persists, we recommend contacting Shopify's Support to help you out. You could also try troubleshooting yourself by either disabling apps or changing themes to see which is at fault.
The app doesn't display out of stock items in complementary products. It should have an option for that.
Customer SUpport was friendly when i ask them following: "The Problem is thet when my Costumers choose for example the size XL in the Filtersection, it's also showing all the Products wich have the XL as a variant, even if the XL for the specific Product is sold out.... That makes absoluetely no sense to me... Is there any way to solve this? " The answer: "So Selina, it is currently expected behaviour that the size option will still show up in filters when the variant is out of stock. This is a current restriction when using the Search and Discovery app. You are welcome to try other apps for collection filtering, or alternatively, you can try out apps that hide sold out variants from the store." This App is absolutely useless without this feauture.... why even bothering to put such an app on the marketplace? It seems like Shopify makes their Apps not good enough just to myke us pay for paid Apps.... ??? Sorry, no othe way i can explain this to me. A proper filter function is crucial for allmost every shop.... Shopify still can't even add such a basic function that is working, but prices just went up. i am on Shopify for some years and i was expecting better... Also the URLs that the app i generating are very ugly: https://www.exampledomain.ch/collections/kleidung?filter.v.price.gte=&filter.v.price.lte=&filter.v.option.gr%C3%B6%C3%9Fe=XL&sort_by=created-descending
Hi there, apologies for the confusion as you can definitely filter out sold out variants. If you add the Availability filter to your store, which is a standard filter available to all shops, it will allow shoppers to filter out sold out variants when combined with your Size filter. I can see from the URL example you gave, the variant availability filter isn't being applied (filter.v.availability=1) More information about standard filters: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#filter-types
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.