Shopify Search & Discovery
Customize your storefront search and discovery experience
Rating
3.3
feedback
462
chart
#255
All reviews
Review RSS Feed
May 4, 2023
Installed the apps with high hopes seeing how intuitive and integrated within the shopify ecosystem. Enabled filter in my collection to find out the filter do not work at all, using dawn theme which is a 2.0 theme, could not figure out why it wasn't working.
Sorry to hear your store is experiencing an issue with product filtering. The app does work with Online Store 2.0 themes built to display filters. If your theme’s codebase has been modified, or an installed third-party app has modified it, then the changes might be preventing product filtering to work as expected. To see if it is theme code changes causing the issue: install a recent copy of the Dawn theme, or any other free theme, from the Theme Store and preview it as an unpublished theme. If filtering works, then we recommend contacting whoever made the codebase changes to the store. If the issue persists, we recommend contact Shopify’s Support agents to help you troubleshoot.
April 20, 2023
This app only works on certain Shopify Themes, I worked for over three weeks to add the details for all my products ONLY to find my Shopify Theme does not support adding complementary products :-(
The app is able to change the native search and product recommendations of Shopify, but that does require your Online Store theme to be using these native features. We recommend contacting your theme's developer about these missing features, or checking if they are already available in a more recent version of your theme. All Online Store 2.0 themes from our Theme Store have adopted these features, so you can preview them there.
March 21, 2023
i want add item in menu filter, adding not available! i want add item in menu filter, adding not available!
Thanks for your feedback, you can add custom filters using metafields. See this help center page for more details on editing filters: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#edit-filters
Feb. 28, 2023
This app will not show the filter options on any search that returns more than 1000 items and will not be displayed on any collection page that has more than 10,000 items. For us this means that most of our big categories can't be searched up by their simple term and get filtering, and our "all products" page will never get filter options because we have categories with several thousand items and we have almost 20,000 item entries in general. The prospect of this app is great because it finally allows customers to filter by stock status and it may work fine for boutique shops that sell a dozen items or so but the inconsistency for bigger inventory shops sucks and Shopify putting seemingly arbitrary limits on when it will function is obnoxious! The filter needs to be extended to work for all results and for all products. If the page can display it or the search can show the result, the filter menu needs to function too. UPDATE: Upon further investigation it turns out the limit on the number of products per collection is 5000, not 10,000, so yeah, it's even worse, losing 1 more star Shopify. I contacted them and basically was given the standard "that's how it is, we'll tell someone about your problem and then promptly do nothing about it" response. I got a reply essentially saying it was a hard limit of the app and they weren't going to do anything about it. if you have large inventories, DO NOT use this app, it's garbage.
Jan. 12, 2023
extremely bad app. The gui or design for the filters is horrid. Not only is the options limited, it looks bad too
Dec. 21, 2022
Not even worth one star at all. This app needs way more functions - its totally useless like this. For example you activate filter by "tags". You can not even edit the filter headline and there are ALL tags displayed in the filter you use on all products. That simply makes no sense at all.
Thank you for your review. Product tag filters are available to all stores as 'default filters' and can be renamed from the language editor of your online store, you can find more information on renaming default filters here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters. If you do not want to show all the product tags linked to your products as filter options, we recommend filtering by product metafields which you can customize for your store.
Dec. 19, 2022
Filters are not working. Search is also not working. No support from team. After adding this app, my website search functionality NOT working.
Thank you for the feedback. The issue with products not showing in search results on your store appears to be resolved.
Nov. 7, 2022
The idea of using meta-tags instead of actual tags is ridiculous. We’ve been using “tags” this whole time and now you guys changed it and it’s a huge step back for a lot of us And ridiculously time-consuming for a lot of us that have to make our products and we don’t have time to sit here and do the same thing twice. What upsets me the most is that I literally bought a theme years ago specifically for its filtering and now it doesn’t even work anymore due to this update. As someone who makes & sells clothing I have to add a color variant to each item for it to filter out in colors even if I only sell one color of that product. Huge thumbs down, absolute waste of time and it’s frustrating that I can’t even get filters to work in my online store like they used to without spending hours redoing some thing I already did.
Oct. 17, 2022
Los productos tienen un precio de miles de pesos, pero la app me toma el "." como una "," entonces lo que vale veinticuatromil pesos, lo muestra como veinticuatro. Hay solucion??
Sept. 27, 2022
My website is not able to search for any products. I think this app is not working for any website.
Sept. 4, 2022
This messed up my previous filters, This is a huge step back for me. Very disappointed. Not sure how even to fix this.
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. For filters to display on your Storefront, your theme needs to support the feature.
Sept. 2, 2022
Hi, I am having trouble with this new app because it without asking for the permissions, substitute the previous I have chosen to manage the filters that are no more active on my Shopify store. Now I could also try to use this new free app, but I wouyld like to have access to the filter management control panel as in the previous app. Could you please send me some instruction to do it and reactivate the filters or ctreate new one? Lastly, can this app work with Shopify prestige theme? Thank you in advance
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. The app requires user permission to manage apps, and works on Shopify Prestige theme.
Aug. 29, 2022
This app is absolute garbage. Filtering by tags worked just fine before and now they want to use only metadata fields which don't even work properly. Also the app menu hardly loads. This was an absolutely terrible change.
Hi, thank you for your feedback. The new filter settings launched prior to this app, with the launch of this app it transitioned to a different location. There has been no explicit change to filtering by tags. Supporting filtering by tags requires an explicit theme to support it or custom liquid code.
Aug. 29, 2022
1- I haven't added this app in any of my store by why this added automatically? 2- If Shopify installed it then you must have to inform us that its installed. 3- Screen is blank i thought due to browser but in all browser its same. 4- After this I saw I can not edit filter which are already there. 5- Kindly remove this feature or make it use able asap.
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
Aug. 28, 2022
The screen is blank. It does not work in any modern updated browser for me. Now it is impossible to edit Filters on any website. Have tried contacting Shopify but they keep saying I need to login to create a ticket. 1. I am logged in. 2. I contacted you via the app header from one of the stores I am using (the only bit that appears). 3. It has my email address in the ticket, so I must be logged in. Am I supposed to login somewhere else to contact you? EDIT: Also need to say, I never installed this app. It just appeared and broke the website for over 24 hours, with no confirmation from Shopify.
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
Aug. 25, 2022
I NEVER added this app, but then I recognized it showed up in my store. Extremely weird! Has anybody got the same thing?
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
Aug. 18, 2022
EIne APP einfach so zu installieren ohne Info? ohne zu fragen? Was genau soll das bewirken? Ich würde gerne selbst entscheiden, ob die App Sinn macht, oder nicht. Vor allem könnte es ja ggf. dazu führen, dass andere Bereiche meiner Webseite nicht mehr wie gewünscht funktionieren. Fragen... hilft immer. Nichtsdesto trotz habe ich die Funktionen mal geprüft ... aber wie das so ist, wenn man nicht fragt oder nicht die Möglichkeit hat das ganze individuell zu integrieren oder an den Shop anzupassen... dann funktionieren die Integrationen, so gut sie auch sein mögen, nicht wirklich. Idee gut... Umsetzung unterirdisch. Bitte anpassen. Danke.
Danke für deine Rückmeldung. Filtereinstellungen sind jetzt in der Shopify Search & Discovery-App zu finden. Wenn Sie Ihre Filtereinstellungen zuvor angepasst haben, haben wir die App für Sie installiert, sodass Sie weiterhin Änderungen vornehmen können. Es wurden keine Änderungen an Ihren vorherigen Einstellungen vorgenommen, und die Leistung Ihres Shops wird durch die Installation dieser App nicht beeinträchtigt. Sie können die App jederzeit sicher deinstallieren und Ihre Filter funktionieren unverändert weiter. Wenn Sie zukünftig Änderungen an den Filtereinstellungen vornehmen möchten, müssen Sie die App neu installieren.
Aug. 17, 2022
I got an email from Shopify notifying me that they added this app to my store without my permission. Not cool.
Thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the app for you, so you can continue to make edits. There have been no changes to your previous settings, and your store’s performance will not be impacted by the installation of this app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
Aug. 16, 2022
Another failed implementation from Shopify. Search boost simply doesn't work. Well done. Still waiting for support to get back to me.
Thank you for your feedback. If your theme adds search syntax to your storefront search, or if a customer uses search syntax, then the products that should have been boosted won’t be. Examples of search syntax are shown on this page: https://help.shopify.com/en/manual/online-store/storefront-search They include operators such as AND, OR (for example, using "artichoke OR hearts"), and search into specified fields (for example, using "product_type:vegetables").