Searchanise Search & Filter
Increase sales with smart search result pages & custom filters
Rating
4.7
feedback
1,197
chart
#600
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
30%
-
Less than a year
34%
-
More than a year
30%
Reviews Summary
Searchanise is a Shopify app that has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, users appreciate the fast searching capabilities, typo fixing, smart suggestions, and easy configuration tailored to specific store needs. The support team, including members like Julia, Valerie, Fatima, Andrew, Tsolak, Elijah, Viktor, and others, has been highlighted for being responsive, helpful, and proactive in assisting users with setup and customization. Additionally, users find the app user-friendly, cost-effective compared to similar apps, and capable of handling large inventories effectively. However, on the negative side, some users have faced challenges with slow support cycles, technical instability, delayed resolutions, and issues like sold-out products appearing in search results, language discrepancies, and recurring problems after fixes. Enterprise-level users, in particular, have expressed concerns about the app's reliability and the impact on customer trust and conversions.
Highlights
All reviews
March 23, 2026
Thank you so much for the 5-star rating! We truly appreciate your support and are glad to hear that you liked the experience with our app. Best wishes, Searchanise team
March 19, 2026
Excellent customer service. They handled our translation issue from A to Z, with very good insight and detail into why we were getting translation issues. Thanks to the team, and continue to do this amazing work!
Thank you so much for your feedback! We're glad we could help resolve the translation issue and provide clarity on what was causing it. It is great to know our support was helpful and clear! If you ever need anything else, we're always here to help. Thanks again for your trust and support! Best wishes, Searchanise team
March 18, 2026
We appreciate your consistent and helpful assistance.
Thank you for your kind words! We truly appreciate your feedback, and it means a lot to our team to know that our support has been helpful and consistent. Best wishes, Searchanise team
March 17, 2026
Though there are a few pieces of functionality that I am missing from my old and VERY expensive Search platform, Searchanise has hit the mark on pretty much everything we have needed so far. Support is excellent (thanks Elijah!) - very engaged and willing to dig into our requests to resolve them - or even provide a bit of customization. Thx!
Thank you so much for your thoughtful review! We're really glad to hear that Searchanise has been able to cover most of your needs. It is also wonderful to know that you had a great experience with our support. I'll be sure to pass your kind words along to Elijah; he'll be very happy to hear them! Best wishes, Searchanise team
March 16, 2026
Unparalled experience to the built in Shopify Search with amazing support who were able to address a specific scenario in the display of our search results. We have a huge product catalog and many with variants. While it is possible to hide out of stock products, it does not hide variants that are out of stock. This caused a problem that customers would click the "View Product" button and then immediately "Add to Cart" thinking they were getting the variant from Search Results, but in fact they were getting the first available variant on the Product Page. Searchanise support were able to add a strikethrough to out of stock variants on the Search Results page and this has so far eliminated this problem for us!
Thank you so much for such a detailed and thoughtful review! We're really glad to hear that Searchanise has been a great improvement for your store. We always do our best to improve our clients' experience and bring the most value to them. It's also great to know that the customization with the strikethrough for out-of-stock variants helped resolve the issue and improved the customer experience. We're always happy to dig into specific cases like this and find the best possible solution. Your feedback truly means a lot to us, and thank you for taking the time to share it! Best wishes, Searchanise team
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