Searchanise Search & Filter
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Noticeable boost in orders after 2 months! We had our doubts initially, but after about two months with Searchanise, our sales and orders are up! Shoppers are finding products much more easily. Customer support has been fantastic whenever we needed help. The backend menu can be a bit confusing to navigate, and it takes a minute to figure out what's included vs. what’s an upsell, but the results far outweigh the learning curve. Very happy with it so far!
We have used Searchanize for several years. This app has great functionality and their support staff is quick to respond and help out with questions and help. If you are looking for a solution, i highly recommend this app.
Thank you for your feedback! We're happy to see a review from our long-term customer. We would also be happy to know what can make your experience with Searchanise even better. Please contact us at [email protected]. Any ideas would be appreciated! Best wishes, Searchanise team
It's pretty good. Still working on some feature gaps, notably geolocation on the locations filter. The reindexing is horribly slow, though. Support is great!
Thank you for sharing your review! We're happy to see that you enjoy our customer service. As for geolocation on the locations filter, we truly appreciate that you shared this idea, and we will surely consider it. When it comes to indexation, we're eager to help you out, and we already checked your current indexation speed, which looks good for your catalog size. We also sent you a tip for speeding up the indexation. Please check out our email sent from [email protected]. We will be glad to discuss it with you to see if it helped. Thank you! Best wishes, Searchanise team
Thank you for your review! We would love to hear from you what we can improve in our app to make it a 5/5 for you. Please send your thoughts to [email protected]. Thank you! Best wishes, Searchanise team
The ap is pretty good but the customer support is even better. Damon and searchandise team really went the extra mile to assist with my issue. Highly recommend contacting them if you need assistance - thank you guys!
Thank you for your review! Damon is especially glad to hear it. We are always happy to help. We would love to hear from you what we can improve in our app. We want Searchanise to become a 5/5 for you. Please send your thoughts to [email protected]. Best wishes, Searchanise team
After researching various search and filter apps for our store, we decided on Searchanise—and it proved to be the right choice. While the initial setup required some time to get familiar with, once everything was configured properly, it became very easy to use. The support team was extremely helpful and responsive, assisting us with all our inquiries. Overall, Searchanise has been a highly effective tool for our ecommerce site, offering fair pricing and reliable support. We recently encountered a setup issue, but the support team handled it carefully and professionally. After we clearly explained our requirements, they followed up with a well-executed solution, ensuring everything was under control.
In theory, I like this search quite a bit, but with nearly 1000 products already on site, it's hard to go and create new tags and also create new filters. Really wish filters could be re-ordered, or if they can, make it more intuitive. We will continue to test it and write a revised review once fully implemented.
Thank you for sharing your experience with us! We appreciate your feedback regarding the challenges you've encountered. Regarding tags, it's important to clarify that our application doesn't create new tags but rather pulls values from existing tags created in your Shopify products. As for filters, we'd be more than happy to assist you with creating new filters and reordering them. We understand the importance of having intuitive features and are continuously working to improve our platform to better meet your needs. We're here to assist you throughout your testing process, and we look forward to hearing more about your experience once the implementation is complete. If you have any further questions or suggestions, please feel free to reach out to us. Best regards, Searchanise team
We've been using Searchanise for a while now, and overall, we are very pleased with both the app and the support team. App Functionality and Design: The app itself works exceptionally well and was easy to integrate into our system. It offers a wide range of functions that can be tailored to meet our specific needs. The app is fast, reliable, and features a sleek, modern design that enhances our user experience. Support Team: The support team has been incredibly helpful throughout our integration process and subsequent troubleshooting. While the resolution of some issues took longer than expected, the team was always responsive and provided effective solutions to our problems. They assisted us with several challenges, including cart drawer integration and adjusting the display of our search icons. They also promptly corrected the currency display in our side cart drawer, switching it from dollars to euros as needed. Overall, we are satisfied with the service and the functionality of the app. The support team’s dedication to resolving our issues, despite not always being the fastest, has been greatly appreciated. We highly recommend Searchanise for its versatility, performance, and user-friendly design.
Thank you for your detailed review! We're delighted to hear that you are pleased with both the app and our support team. We're glad to know that the app meets your needs and enhances your user experience. We appreciate your comments on the app's speed, reliability, and sleek design – these contribute significantly to a positive user experience. We value your feedback on our support team. While we strive to resolve issues promptly, we understand that some challenges may take longer to address. Rest assured, we're continuously working to improve our response times and provide even more effective solutions for our customers. If you need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Searchanise team
Not the most intuitive user interface in the backend. Frontend is great though. The support is very good, but not too fast response time.
Thank you for sharing your experience! We're delighted to hear that our app has been helpful for you. We're constantly striving to improve our services, and your input is valuable to us. If you have any suggestions or additional feedback, please feel free to share. We're here to help! Best regards, Searchanise team
Searchanise is a great app for searching and filtering on your Shopify store. They offer outstanding support and gladly help with any potential issues that may occur.
Thank you for your positive feedback! We're thrilled to hear that you find Searchanise helpful for your Shopify store. We appreciate your support. If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience. Best regards, Searchanise team
Still trying to explore and learn about the app, however there are some translation limits for us at the moment as we cannot translate Filters into more than one language. Their support have been excellent though and super helpful, so 5 stars to that!
Thank you for taking the time to share your experience with our app! We highly appreciate it. We are sad to see you faced some limitations when it comes to translating filter values, yet as we see, our support team is already communicating with you on this matter to describe the alternatives in detail. By the way, it's a delight to see that our customer service left you satisfied. We will do our best to keep this impression further. Please let us know if you have any questions. We are always glad to help! Best wishes, Searchanise team
Good searching app. The filters work well. We wish there was a little more customization with merchandising/sorting products on the search page. But the team at Searchanise has been very helpful. They are quick to respond and are typically able to solve any issues almost immediately.
Thank you for your review! It means a lot to us to know that you enjoy both our filters and our support team's work. As for the merchandising/sorting improvement, we would love to hear your ideas on this matter! Please contact us via email at [email protected] so we can discuss your thoughts and either find a solution for you or create a feature request for making this aspect of our app better in the future. Thank you! Best wishes, Searchanise team
Ilya P. was very helpful, nice and quick with my requests. However, I wish the app itself was more user friendly with CSS modifications. Just to change the button color of the search results required CSS code from the support team instead of having a better UX. In general a good app. Support is very quick at least.
Thank you for taking the time to share your experience with our app! We appreciate your kind words and we are happy to see that you find our product helpful. We are also grateful for your feedback on your UX with our admin panel. We are always glad to receive it to make our app even better. Feel free to share more improvement ideas via email at [email protected]. It would be super useful for us! Best wishes, Searchanise team
The development team really went above and beyond to help us achieve a pretty complicated solution between our code and another 3rd party integration with theirs. They were extremely responsive and worked with us towards our deadlines and launch.
Thank you for sharing this review! We are thrilled to see you think highly of our development team. It means we doing it right. By the way, if there is still something you'd like to improve about the way our app works in your store, feel free to contact us again. We will be happy to help you! Best wishes, Searchanise team
The customer support is excellent, Anastasia was very helpful and sorted out my issue straight away. The functionality of this app is perfect for what we need.
Thank you very much for the kind words. We are glad to hear that you enjoy our app and support! Your review is highly positive, but it looks like we still lack something to get all 5 stars. Please don't hesitate to message us at [email protected] if you have any suggestions on how we can improve your experience further or experience any issues. We will be happy to help!
This is a great app that does almost everything that we need it to do. And the price is highly competitive. Install was seamless and simple. Support is responsive for the most part. I would have given the 5th star if they provided a few seemingly small features.
Thank you very much for your review and for the kind words! Sorry to hear that our app didn't have all the features you needed. Please feel free to message us at [email protected] if you have any suggestions. If you let us know what these features are we would be happy to try implementing them or suggest alternatives for you. Have a nice day!
The app was installed by developers to enable filters and manage collections and it does do this well, we've only experienced one outage since installing a year ago. We're not using this app to the full extent of its capabilities and would probably benefit from a walkthrough session with the Searchanise team. Would totally recommend the Searchanise team as they are super helpful and friendly, jumping in to quickly resolve an issue that turned out to be unrelated to the app.
Thank you very much for taking your time and leaving us a review! We will do our best to keep improving the onboarding process. Happy to know that your experience with other aspects of using our app was pleasant! Best regards, Searchanise team.
After a somewhat difficult start, now I am very happy. The customer service responds quickly and for now they have solved all the problems I encountered.
Hello, Thank you for taking time to leave your review for us. We sincerely apologize if our customer service doesn't feel acceptable for you. We are willing to help you overcome any issues you might be facing and help you configure our app in the best way. And of course restore a good impression about our support service. We have already reached out to you in the current email thread and will continue helping you until you are satisfied with the result. All the best, Searchanise team
UPDATE : The team has solved the problem for our store. Thanks a lot ! The app works great for filtering and search. But since we installed it we have SEO issues. The main problem is that the app prevents us from adding h2 titles tag to our products names on our collection pages. Also, the app prevents us fron adding alt tags to our images.
Hello, Thank you for your feedback for us. We understand how important SEO is for the stores and will do our best to find a solution for these issues. Our team is currently examining possible ways to fix the issues you mentioned and we will keep you updated in the current email thread. All the best, Searchanise team
This app improved our site search. We also enriched search results with our blog results! Support is very fast, effective and kind.
Thank you very much for the kind words. We are happy to hear that you enjoy our app and support! Your review is highly positive, but it looks like we still lack something, considering that it is a 4 star one. Please don't hesitate to message us at [email protected] if you have any suggestions on how we can improve your experience further or if you faced any issues so we could suggest a solution. We will be happy to make your experience with our app as much as possible! Best regards, Searchanise team.
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