Searchanise Search & Filter
Advanced Search and Filters by Searchanise
Rating
4.7
feedback
1,686
chart
#820
All reviews
Rating Breakdown
Review RSS Feed
May 24, 2023
Tried while on trial version of Shopify. Could get the features exactly as I was expecting. Tips by the support team were pretty helpful too. Great app! Look forward to use when we go live.
Thank you for your review! It's great to see that our app met your needs. We hope your experience with our app gets even better with time. We promise to help you as much as we can, so feel free to reach out to us with any questions! Best wishes, Searchanise team
May 23, 2023
Very fast and great support team. I got help from Anastasia and she was very helpful! This app was the only search app which worked with my translation app weglot. I would highly reccomend it, especially with weglot installed in their store :)
Thank you for your feedback! It's amazing to see our Weglot integration helped you with multilingual search. We are also happy to see our support team was there for you. Anastasia is especially grateful for your kind words. If you have any new questions, please let us know. Any of our agents would be glad to help! Best wishes, Searchanise team
Oct. 9, 2023
Great App + an amazing support team. Very quick with solving any issues we had. Highly recommend it!! Update - Just contacted support again, help was top-class as usual. Problem solved in record time .
We truly appreciate your wholesome review! If you are satisfied with both our app's functionality and our support team, it means we're doing something right. Feel free to reach out with any questions. Best wishes, Searchanise team
May 19, 2023
Fast and effective response from the support. Happy with the app.
Thank you very much for this kind review! When you are happy with our app, we are happy to see you enjoying the experience. Nothing feels better than that! If you ever need help again, you know where to find us. Best wishes, Searchanise team
May 18, 2023
I worked with Maria A. on the Searchandise Support Team to fix some styling and mobile issues we were having and she was very kind and fixed all of my code very quickly and successfully!
Thank you for taking the time to leave this review! (Maria is especially grateful) We are delighted to see our customer service work is so satisfying for you. Please make sure to contact us anytime you need help! Best wishes, Searchanise team
Aug. 2, 2023
Amazing service and great customer support also they really work hard to customise your needs. Thank you Searchanise
Thank you for being so kind to us in this review! It makes us proud of our product and customer service so we cannot be more grateful! We are always happy to help you with any queries and issues so please never hesitate to reach out. Best wishes, Searchanise team
May 15, 2023
Amazing support! They literally solve everything and very quickly. This must be the most reliable support I have ever worked with. The application is amazing, very easy to use and so many features included.
What a high praise! We are deeply grateful for your willingness to describe both your customer service experience and your opinion on the app functionality in this review. Please make sure to contact us anytime you need help. We are always ready to provide it! Best wishes, Searchanise team
May 11, 2023
This Search and Filter app has been the easiest configuration and development on our store. Thank you to the customer service team (Especially Anastasia!!!) anytime I have a question the answer is in front of me before my next breath. Cheers,
Thank you very much for appreciating our service enough to leave this review! We are happy to see you are enjoying both our features and our support team's work (Anastasia is especially grateful for a shout-out). We will do our best to keep it up! Best wishes, Searchanise team
May 8, 2023
We love Searchanise and use it on several stores. It is fantastic, and the support is great. No wonder they have so many 5-star reviews, including this one.
This review is music to our ears, really! Thank you very much! We truly appreciate your loyalty and it means a lot to us that you decided to use our functionality on numerous stores of yours. We will always be happy to help you as much as we can so please never hesitate to ask for it. Best wishes, Searchanise team
May 3, 2023
Amazing service! New features are regularly added and customer support is top-notch! The app can be customised to suit.
Thank you for speaking so highly of our app! It's truly an honor to see you enjoy both our functionality and customer service. Please make sure to contact us anytime you have a question or need help. We are always happy to help! Best wishes, Searchanise team
May 2, 2023
I looked into and tried several apps to enable search filers on the search page, and one that would allow me to maintain these filters/data on my changing product catalog easily. This app eventually won out and I've used it for at least 2 years now. No complaints and I am not going anywhere. Their prices are very reasonable and app was easy to set up and use. Their support team is responsive and their responses are always on point, compared to some support teams where you can wait for days and several escalations later, you are left with completely not-on-point responses to your issues. Only area I would note for improvement is the UI. Again, the cost is much lower than others and this is a great choice for small business websites with a small IT budget.
Thank you for this thoughtful review! It's an honor to see you chose us among other search apps and that you're happy to stay with us. It's also pleasant to know our support team's responses left you satisfied! Knowing that you think so highly of our customer service gives us the best assurance that we're doing it right. We also appreciate your comment on the UI area that you'd like to be improved. We will be glad to get more details on it via email and as far as we see, one of our agents is already communicating with you on this matter. Please make sure to contact us anytime you need help. We are always here for you! Best wishes, Searchanise team
May 2, 2023
Smart Search Bar & Filters by Searchanise is a fantastic search app. We use it for both the search box and the "Narrow your Search" functionality on the sidebar. The search box has many capabilities, including matching of text in your product titles and descriptions. We sell automotive fasteners and have tens of thousands of cross-reference numbers, year/make/model combinations, part attributes such as length, width, height, etc. and Searchanise accommodates all of it. Our customers easily find what they need by searching nearly anything related to the product. In addition, Searchanise accommodates synonyms of search terms, and you can add replacement words so that if somebody searches using an odd phrase or word you can have that redirect to the correct product. You can also run many different reports. We run the Zero Results report frequently which shows us what customers are searching for, and allows us to figure out how best to direct that search in the future. Finally, support is top-notch. This is a big team developing this product with a proper ticketing system, fast follow-up, complete answers to questions, proper escalation as needed, etc. Even for feature improvements you'll find they are very eager to hear your suggestions and often will roll out the changes quickly. This app is well worth the money, I don't think we could run our business without it.
What a kind-blowing review! Thank you for taking your precious time to write it. It's obvious that you're truly satisfied with our app and there's nothing more we can ask for! We hope our journey together keeps you this happy all the time. We will do all we can to keep up the good work. Feel free to contact us anytime! Best wishes, Searchanise team
April 29, 2023
Fast and friendly support. Got great features and the devs are willing to add additional things. Added custom features after writing them. Great app can recommend!
Thank you for your kind review! It's our pleasure to help you as much as we can. If we know we can do something extra for you, we will surely do it and we're happy to see you appreciate it so much. Feel free to let us know anytime you need our help. Best wishes, Searchanise team
April 26, 2023
Thank you for your support on our client site. Your team is working very responsibly and with high quality. Let's keep that work progressing.
Thank you for your kind review! It's our pleasure to provide you with everything you need and we're happy to see you enjoy the results so far. We look forward to our further communication to make sure we improve all little aspects of our app's functionality according to your specific requests. Best wishes, Searchanise team
April 26, 2023
Excellent technical service. Immediate response and solution at the moment. I recommend the application as the technical service.
We wholeheartedly appreciate your review! It's a great sign that our customer service's hard work makes a difference. Thank you for letting us know about it! Please make sure to reach out to us with any questions you have. We are always glad to help. Best wishes, Searchanise team
April 26, 2023
Fantastic customer service and a special thank you to Ilya P for taking care of me and resolving my issues. You rock Ilya!
Thank you for such pure gratitude! It's a delight to see you among our clients and to be able to help you. Ilya is especially happy about your kind review. Feel free to contact us anytime and thank you for choosing us! Best wishes, Searchanise team
April 25, 2023
Lightning-fast and friendly support team. Had an issue and Anastasia fixed it within an hour. The app is really good and gives stores with larger product catalogs a way to really utilize the search both in terms of UX both also for conversion. Cannot recommend it enough
Thank you for sharing this review! Our main goal is to provide fast customer service of high quality and, of course, give our clients the most helpful search tool. We are more than happy to see such positive feedback from you about all of these things. Anastasia is especially grateful to you for this kind review. Feel free to contact our support team anytime! Best wishes, Searchanise team
April 22, 2023
Such a great tool. From the first experience, you will feel how everything is thoughtful. And for a very optimal budget, you get a powerful tool that helps your customers quickly and smoothly find everything they want. And you will understand your client's breath and what they need and react promptly to these requests. Their customer service is very responsive and always in detail suggests the better way to resolve your issues and new feature requests
Thank you from the bottom of our hearts for sharing your experience with our app in such a detailed and kind way! It's a delight to see our functionality and our support team left a very positive impression on you. The best part is to see that our search indeed makes the customer experience in your store better. Feel free to contact us anytime! Best wishes, Searchanise team
April 5, 2023
Searchanise is genuinely fantastic. Configuration is a breeze and the Support Team is VERY knowledgeable and quick with an explanation that gets you to the right place to make easy changes. Thank you Anastasia for your patience and prompt replies regarding the configuration. Thank you!
Such reviews are easily the best way to make our day. Thank you very much for your kindness and for your willingness to share your experience here! Anastasia was absolutely thrilled to know you were so satisfied with our customer service. You can always contact us if you have any questions. It's our pleasure! Best wishes, Searchanise team
April 3, 2023
This is the best searchbar app on Shopify. Where others I have downloaded have required code editing to get it to function the way you want- this one doesn't. You can hide collections, tags, and whatever else you don't want to be visible in search results. There are tons of settings that may take a little while to learn to but the documentation and support is also fantastic and is right there to help you with getting it set up just right for your store.
Thank you for sharing your feedback in detail! It's a delight to see you find our app so easy to use. We're also happy to know you find our documentation so great as well as our support team. It's our biggest motivation! Please never hesitate to reach out if any questions appear. Best wishes, Searchanise team