Searchanise Search & Filter
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I have had a problem with stop words causing trouble with my products and as soon as I reported it they turned off the default stop words and everything got a lot better. Great customer support. The only problem I have is I wish I'd talked to them sooner.
Thank you for your review! It's great to see our support team was there for you. Now you know you can always reach out to us to get assistance. Best wishes, Searchanise team
The Searchanise App is, for some years now, of major importance for our ecommerce. We use it for all the search lists, collections, filters, etc. The app is very advanced and has a lot of features and possible customizations. If you need to heavily personalize certain sections you will certainly need to rely on some development. But, in any case the support team is quick to respond, effective and very helpful. Very recommended app.
Thank you for this amazing review! It means the world to us to see that you fully use our app's functionality and find it important for your business. It's truly priceless! As you know, our support team is already there for you so please make sure to contact us with any questions. Best wishes, Searchanise team
Awesome support, the helped me set up the app, thank you very much it seems everything is working great.
We truly appreciate this review! It's great to know the setup process was easier for you with the help of our support team. We hope you see the positive impact of our app on your website soon. Please make sure to contact us with any questions! Best wishes, Searchanise team
Noticed an immediate boost to our CVR when comparing the week before and after implementing this app. There are several useful features in this app that I keep raving on about to my colleagues e.g product filters, auto-suggestions, stock status label, banners on search results, etc. It has improved our search bar drastically from a basic search bar to a modern, optimised for ecommerce search bar which can auto-populate relevant products, recipes and blog posts as the user types in the search query, etc. This app looks modern, has lots of customisability and you'll see an improvement even by using it as it comes. However, to really make the most out of it, I recommend you take some time to set up your synonyms and keywords, etc on the app and play around with how you want the widgets to appear, etc. The support team are quick and incredibly helpful too which is an additional bonus. For example, they have been very willing to help answer questions, and even make customisations for me in order to match the app to our theme's styling - e.g amending button appearance, etc. Can't fault them - try it for yourself! Thanks app creators!
Thank you from the bottom of our hearts! We are in awe of this review and of your willingness to share your experience here! It means the world to us to see how helpful our functionality and our support team are to you. It shows that we're doing it right. Nothing feels better than that! We will do all we can to continue improving our app so you always know you made the right choice. Feel free to let us know if you have any questions or queries. We will be happy to assist! Best wishes, Searchanise team
The team at searchandise are always promt to sort out a query, and give top support. The app works very well and we are enjoying much more sales because of it. Thank you!
Thank you for taking the time to share your feedback on our app here! It means a lot to us to know that our app gives you profit and that our support team helps you with all your queries. We will make sure to keep it up! Best wishes, Searchanise team
Quest'app è fantastica e il customer care è eccezionale, sanno subito individuare le tue esigenze e aiutarti nella configurazione del più bel filtro per il tuo shop. Bravi Bravi Bravi!!!
We cannot express our gratitude for this heartfelt review! Our customer team works hard to help our clients with any queries and we are happy to see it goes go unnoticed. We will keep improving our app so it gives you even higher profit. Best wishes, Searchanise team
I've been utilizing Searchanise for quite some time now, and I must say it has been a seamless and reliable tool for my business. While I did encounter some compatibility challenges with my current theme, I reached out to their support team for assistance. They promptly addressed and resolved the issues. Their level of support is the best I've seen from any app on this platform and I genuinely appreciate their swift response. The service provided by Searchanise has truly been top-notch, contributing to a wonderful overall experience. I am grateful for their dedication and the positive impact their software has had on my store. Many thanks to the Searchanise team for their outstanding support.
What a great review! We are absolutely grateful to receive it from you! It's amazing to see that our app influenced the user experience in your store in such a positive way. We are glad to fix any issues that appear along the way to make this experience even better. Please make sure to contact us with any questions. Best wishes, Searchanise team
I have been using Searchanise for a while, and it works smoothly and stably. The software has some incompatibilities with my current theme, so I always make requests for their assistance to adjust it. Surprisingly, they support and fix issues quickly. The service is great, the experience is wonderful. Thank you very much.
Thank you for such high praise! We are flattered to know that both our functionality and our support team's work impressed you. Theme incompatibilities happen and we are more than happy to help you fix them for your store. Feel free to let us know if you need our help further. Best wishes, Searchanise team
This is a excellent app that supports many features including custom filters. In fact, the support team was very helpful and patient with all my questions. Btw, I still hope that the response speed can improve further, you know sometimes there are urgent moments or deadlines to meet. Beyond that, everything is a recommended experience.
Thank you for your full and honest review! It feels amazing to see you are satisfied with our functionality and mostly with our support team's work. Regarding the response speed, we totally see your point. We are sorry the waiting time can get longer than you wish! We will put our effort into improving this part of the process. Thank you for helping us be better! Feel free to let us know if any questions arise. Best wishes, Searchanise team
Excellent support from the team on implementing the feature for the Distacart store. I thank Ksenya P and Vladimir S for there contribution on this. Thank you.
We appreciate your nice review! We are thrilled to see you were impressed by our app's improvement for your store. Our whole team, Ksenya and Vladimir included, thank you for taking the time to share your feedback here! Please never hesitate to reach out to us with any questions. Best wishes, Searchanise team
Viktor B with Smart Search Bar & Filters new exactly what was needed for my site. Not only was he fast but very efficient. Thank you so much!
Thank you for your review, especially from Viktor! "Fast but very efficient" is something we aim to be so we truly appreciate you describing our service this way. Feel free to contact us with any questions. Best wishes, Searchanise team
Good service. They help to solve my problem well. Recommend. .......................................
Thank you for your kind feedback on our customer service work! It means a lot to us and encourages us to keep it up. Please make sure to always contact us with any questions. Best wishes, Searchanise team
Excellent application, service client très réactif pour toutes demande de personnalisation. Beaucoup de documentations disponibles pour nous guider. Je recommande.
What a delightful review! Thank you very much for taking the time to share it! It's great to see that our documentation is useful for you, yet we want you to know you can always reach out to us for help. We will be glad to guide you! Best wishes, Searchanise team
Excellent app! Our SKU count went greater than 100K and Bold's apps got to be VERY expensive when scaling up. Not only did searchanise provide for better pricing, all the extra features plus the very responsive tech support (and custom coding they do inclusive in monthly price), is amazing. We are very happy customers.
Thank you for this generous review! It feels amazing to see you are satisfied with our pricing, feature, and support team. When our customers are happy we are happy! Please make sure to let us know if you have any new questions. We are always here to help! Best wishes, Searchanise team
Haven't gone live but so far it's amazing. Support is fantastic and documentation is great. Kudos to llya for great service
Thank you for taking the time to let us know about your experience! We are happy to see it's going great so far. We hope you know that if you need help, you can always reach out to us. Any of our agents including Ilya will be glad to assist you! Best wishes, Searchanise team
Been a great addition to our site to improve our native search app. analytics are great, help center is informative and the support is outstanding. Ksenya helped me out with an issue right away and got our mobile search modal fixed asap. Really helpful, and the cost is well worth it, perfect for our stores budget.
This review is a treasure, thank you very much! It makes us proud to know so many aspects of our app left you satisfied. Please let us know if you need our help with anything else. We will be glad to help! Best wishes, Searchanise team
Very fast and great support team. I got help from Anastasia and she was very helpful! This app was the only search app which worked with my translation app weglot. I would highly reccomend it, especially with weglot installed in their store :)
Thank you for your feedback! It's amazing to see our Weglot integration helped you with multilingual search. We are also happy to see our support team was there for you. Anastasia is especially grateful for your kind words. If you have any new questions, please let us know. Any of our agents would be glad to help! Best wishes, Searchanise team
Great App + an amazing support team. Very quick with solving any issues we had. Highly recommend it!! Update - Just contacted support again, help was top-class as usual. Problem solved in record time .
We truly appreciate your wholesome review! If you are satisfied with both our app's functionality and our support team, it means we're doing something right. Feel free to reach out with any questions. Best wishes, Searchanise team
Fast and effective response from the support. Happy with the app.
Thank you very much for this kind review! When you are happy with our app, we are happy to see you enjoying the experience. Nothing feels better than that! If you ever need help again, you know where to find us. Best wishes, Searchanise team
I worked with Maria A. on the Searchandise Support Team to fix some styling and mobile issues we were having and she was very kind and fixed all of my code very quickly and successfully!
Thank you for taking the time to leave this review! (Maria is especially grateful) We are delighted to see our customer service work is so satisfying for you. Please make sure to contact us anytime you need help! Best wishes, Searchanise team
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