All reviews

Rating Breakdown

  • 5
    89% (1,049 ratings)
  • 4
    3% (35 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    5% (54 ratings)

Reviews with Text

  • 98% (1,145)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2022

Awesome communication and customer service from Anastasia who helped out with some of the issues we were having making our search more accurate. The app has great functionality and a lot of customizability, would definitely recommend it.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Glad to know that we were able to tailor our app to suit your store best! If there is anything else we can assist you with, you know where to find us :) Thank you for choosing Searchanise! Best regards, Searchanise team

5 / 5 Share

Dec. 8, 2022

Maria & Vladimir communicated well and modified some code for a much needed feature. Thanks for the attentiveness! So far, so good!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for choosing Searchanise and for your review! Our whole team appreciates it a lot. Best regards, Searchanise team

5 / 5 Share

Dec. 8, 2022

This app is the gold standard for search. Excellent customer service, speedy and helpful. Couldn't recommend more!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Happy to hear that you enjoy both the app's functionality and our customer service, we will do our best to keep improving them even further! Thank you very much for sharing your experience. Best regards, Searchanise team

5 / 5 Share

Dec. 5, 2022

The app support team is very helpful! They're quick to reply and grants our requests fast. Thank you Paul and Kseniia!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive and kind review! All our team members (especially Paul and Kseniia) are delighted to see you're content with your experience with our app. Feel free to contact us anytime. Best regards, Searchanise team

5 / 5 Share

Dec. 2, 2022

The app works great for our store - we love the suggested products feature. Also love how quick and helpful the customer service is. Highly recommend!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our app and our support team! We are especially delighted to see that our suggestions feature is useful. We hope other features help you too and improve the customer experience in your store. Best wishes, Searchanise team

5 / 5 Share

Dec. 1, 2022

Hands down the best search. The support is so quick and awesome! An efficient and quick search = $$$

Using app

Over 5 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you from the bottom of our hearts for such a top-notch review! We are thrilled to know that not only our support team delights you but the product itself too. Giving you profit with our app is what we aim for. We appreciate you telling us about it! Best wishes, Searchanise team

5 / 5 Share

Dec. 1, 2022

The App has worked as described. If any issues arise they are always very helpful to fix the problems immediately.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for your willingness to leave feedback on our app! Issues happen sometimes and even though we work on decreasing the possibility of them appearing in our clients' stores, we are still happy to see you're content with the way we solve them. All that is left to do for us is to keep it up. Best regards, Searchanise team

5 / 5 Share

Dec. 1, 2022

Fantastic service. Always fast to reply. Have not found better app for the filtering and search. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Knowing that you're satisfied in terms of both our product and our support team is priceless. Best wishes, Searchanise team

5 / 5 Share

Nov. 28, 2022

Absolutely excellent. Reponses replied to quickly and custom requests carried out without issue. Wouldn't hesitate to recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review! We are happy to hear that our app and support has left you satisfied. Best regards, Searchanise team

5 / 5 Share

Nov. 23, 2022

I had a issue which needed sorting urgently, I contacted live chat and the developers helped me straight away. Top support highly recommend this app and the team at Searchanise.

Using app

24 days

Total reviews

18

Average rating

3.2

Developer Reply

Hello, thank you for your feedback! Sorry to hear that you had faced an issue while using our app. Unfortunately, there is no way to guarantee that everything will always work perfectly, but we understand it and are always ready to assist. We are more than happy to hear that we managed to leave you satisfied after all. Have a nice day and thank you for choosing Searchanise! Best regards, Searchanise team

5 / 5 Share

Nov. 17, 2022

One of the best apps i've installed and used. There is such a high level of customization, and options. As a bonus the customer service/support is just on point. 5/5

Store

Kamea

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Both our development and customer support teams work tirelessly to providing the best service we can and nothing brightens our day as knowing that our customers are satisfied. Thank you very much for your review! Best regards, Searchanise team

5 / 5 Share

Nov. 3, 2022

This is an excellent app to enhance the search function on your store. There is a huge amount of customisation that can be made within the settings, and for anything further such as unique requests the support team could not be more helpful. Very satisfied with this app and the developers and will be using Searchanise for a long time to come. Thanks

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this kind review! It's a pleasure to see that you find our app so useful and flexible. We consider it to be our goal, to make sure our clients have a lot of ways to adjust the settings according to their needs. We're also thrilled to hear that both our support agents and developers did a great job helping you! What is left for us to do now is keep it up. Best wishes, Searchanise team

5 / 5 Share

Oct. 28, 2022

We've been using the Searchanise app for over 2 years and absolutely love it! This is a no-brainer for any ecommerce store. A+++ service from the support staff. ~TheHobbyWarehouse.co.nz~

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you from the bottom of our hearts for this feedback! We truly appreciate your loyalty. Now, all we aim to do is only improve our product to make sure you're always confident in your choice. Best wishes, Searchanise team

5 / 5 Share

Oct. 25, 2022

support is really great at responding quickly and helping with any modifications. They have been able to help us so far with anything we have wanted to change.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Happy to hear that our support was helpful! Thank you for sharing your experience here. If we can assist with anything else, please feel free to message us again at any time. Will be glad to help! Best regards, Searchanise team

5 / 5 Share

Oct. 17, 2022

i had a problem with the search, and the developers fix it really quick and they where really friendly, thank you and wish you all the best :-)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time and sharing your experience here! Unfortunately, it is hard to guarantee that our search will work perfectly right after installation in 100% of cases due to the variety of other apps and scripts that might be used in stores, but we are ready to fix any issues at any time. If there is anything else we can do, please feel free to message us at [email protected] at any time. Best regards, Searchanise team

5 / 5 Share

Oct. 4, 2022

This app has massively improved our search results compared to the standard Shopify search bar. Support has also been great, helping us modify it to suit our store

Using app

2 months

Total reviews

13

Average rating

5.0

Developer Reply

Happy to hear that you see the improvement over the default search and that our support was helpful! If there is anything else we can assist you with, please feel free to contact our support at any time at [email protected]. Thank you very much for sharing your feedback! Best regards, Searchanise team

5 / 5 Share

Oct. 4, 2022

Love this app. Support is amazing and always spot on. Has transformed the way our customer can search and find information.

Using app

2 months

Total reviews

11

Average rating

4.9

Developer Reply

Making it easier for store visitors to find what they need is our goal and we are glad to hear that our support helps to achieve it too. Our whole team appreciates that you've found time to share your thoughts with our app here a lot, thank you very much! Best regards, Searchanise team

5 / 5 Share

Oct. 3, 2022

Search and filters work much better than they do for my biggest competitors. Support (Iyla and Vladimir) are very responsive and helpful in getting the app to be correctly set up to meet my needs

Store

EasyTot

Using app

2 months

Total reviews

15

Average rating

5.0

Developer Reply

Thank you very much for your feedback! We are happy to know that you enjoyed your experience with Smart Search & Filter and our support. Will do our best to keep it up!

5 / 5 Share

Sept. 30, 2022

We were blown away by the responsiveness from Searchanise's success team. They helped us customize our application and made sure it was exactly what we wanted. This is a great team!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Wow, your feedback is such a great motivation for us! Thank you very much. It's honestly one of the greatest things in our work, to see you enjoy the results and to see them meet your needs. Feel free to contact us anytime. Best wishes, Searchanise team

5 / 5 Share

Sept. 30, 2022

We asked for help in changing the title of the search page and the title tag in the source code. The support team cleared everything up. They were a great team!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for this kind review! Our team's goal is to always help you with your desired search widgets' setup. We are happy to see you like the results. Best wishes, Searchanise team