Searchanise Search & Filter
Advanced Search and Filters by Searchanise
Rating
4.8
feedback
1,639
chart
#382
All reviews
Rating Breakdown
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Nov. 1, 2021
After a somewhat difficult start, now I am very happy. The customer service responds quickly and for now they have solved all the problems I encountered.
Hello, Thank you for taking time to leave your review for us. We sincerely apologize if our customer service doesn't feel acceptable for you. We are willing to help you overcome any issues you might be facing and help you configure our app in the best way. And of course restore a good impression about our support service. We have already reached out to you in the current email thread and will continue helping you until you are satisfied with the result. All the best, Searchanise team
June 23, 2021
UPDATE : The team has solved the problem for our store. Thanks a lot ! The app works great for filtering and search. But since we installed it we have SEO issues. The main problem is that the app prevents us from adding h2 titles tag to our products names on our collection pages. Also, the app prevents us fron adding alt tags to our images.
Hello, Thank you for your feedback for us. We understand how important SEO is for the stores and will do our best to find a solution for these issues. Our team is currently examining possible ways to fix the issues you mentioned and we will keep you updated in the current email thread. All the best, Searchanise team
April 3, 2021
The app has strong functionality making it much more than simply a search app. We use Searchanise mainly for search results, collections, and filters on both. It would be great if they advanced their filters to include sliders for numerical ones, and if they could develop local search indexing it would make it a lot faster. Overall definitely worth a download.
Thank you very much for taking your time and leaving us a detailed review, we appreciate it a lot! We are glad to say that slider filters are now featured in our app. Considering that you mentioned the lack of this feature as a downside of our app, it would be great if you could test the slider filters and let us know if they work the way you need them to. Please refer to our article about how they can be set up: https://docs.searchanise.io/set-up-filters-based-on-product-options-tag-prefixes-metafields/#converting-numeric-filters-by-metafields-into-the-slider-filter. Regarding the speed, we would really appreciate it if you could let us know if there are any particular aspects of the app that you'd like to be faster, e.g., full re-indexation speed, or the process of rendering of search results. Please feel free to message us at [email protected], we'd be glad to find a solution for you!
Jan. 15, 2021
This app improved our site search. We also enriched search results with our blog results! Support is very fast, effective and kind.
Thank you very much for the kind words. We are happy to hear that you enjoy our app and support! Your review is highly positive, but it looks like we still lack something, considering that it is a 4 star one. Please don't hesitate to message us at [email protected] if you have any suggestions on how we can improve your experience further or if you faced any issues so we could suggest a solution. We will be happy to make your experience with our app as much as possible! Best regards, Searchanise team.
Nov. 11, 2020
I have been using Searchanise Smart Search for more than 6 months now. And it has been functioning well for us. Our users especially benefit from instant search suggestions and results. I believe one small improvement will make it more useful for us. In the search results page, for filters, please provide an option to not include new collections by default. We want to manually add only those collections that make sense for filtering / faceted search. Currently, all new collections are automatically added and we need to go and remove manually. This makes it cumbersome for us. What I am asking for is to provide a switch that disables the automatic addition of collections to the filters, by default. All in all, it is a highly reliable app!
Hello, Thank you for your kind review! We appreicate your willingness to share your experience with our app here. As for your desired improvement, we couldn't seem to find any email from you where you mentioned it. If you still need this functionality, feel free to contact us. We will try to come up with a solution for you. Best regards, Searchanise team
Oct. 31, 2020
This app is amazing and the fields which are in it for searching are also very helpful for the users to search. Support is also very helpful! My suggestion is to add a quantity selector on the search page.
Hello, Thank you for being eager to share your thoughts on our app. It's great to see how we managed to be helpful to your business! We also appreciate your idea for a new feature. We will keep a track of customer votes for that. By the way, in case you need this or any other feature right now, feel free to let us know. We will see what we can do. All the best, Searchanise team
Sept. 22, 2020
Seems to be a nice app. Support very responsive as well. The only thing I wish is that it was easier to control the upsell and cross sell items shown. You can set it manually or have it algorithm-based. But I haven't yet found a way to easily set different complimentary products for each main product (like butter with bread). If you use the auto feature, they say it uses data from sales in the past 60 days which seems to work well, but for new products or products that don't sell often (maybe you are like us where we sell a lot to distributors and not a ton directly on the site), 60 days isn't a long time. I would pay for pro in a heartbeat if it meant more customization over upsell and crosssell.
Hi, Thank you for your high evaluation of our app. We are happy to know that you like both the functionality and the interface of our Smart search app. As for the interface issue, perhaps some of the browser extensions might get in the way. I see that you are already discussing this with our support team, so I'm sure the issue will be resolved soon. Searchanise team
July 7, 2020
Good Outstanding app, and even better support. I have tried several others, many come close, but this one seems to hit all the right spots. A+ all the way!
Hello, Thank you from the bottom of our hearts for sharing your thoughts on our app! It means a lot for us to see that you appreciate our service. We will keep it up to continue helping you with our functionality and our support. All the best, Searchanise team
June 23, 2020
Searchanise has been a game-changer! The app is very intuitive and allowed me to incorporate custom meta tags from a provider that has image analysis AI that would then tag the images based on what is visible to the customer. My only wish is that the Searchanise team change the "Color" option to "Look" and then incorporate more controls, such as fonts, weight and style. Michael Loates www.glenloates.com
Hello, Thank you very much for your kind words! We are happy to see our app being so useful. As for the ideas you shared, we appreciate it very much that you took time to explain what would help you even more. We will do our best to improve our functionality to better suit your needs. Best wishes, Searchanise team
Jan. 8, 2020
Good
Thanks so much for your review! Is there anything our team can do to help turn the good impression into great? We are looking forward to your reply at [email protected]
Sept. 20, 2019
I just install this app,it looks good,i think is very easy to use it,my web looks very good wiyh this app.
We are glad to know you have had a good experience with our app so far and would love to help make it a great one. We are always here for you if you need any guidance. Feel free to contact us at [email protected]. Thank you so much for sharing your review!
Sept. 9, 2019
Esta app me ayuda a agilizar y dar mejores búsquedas a los usuarios que visitan mi pagina online y la facilidad sin complicaciones para automatizar todo por esto gracias.
Thank you so much for sharing your review. Your recommendations mean a lot to us. Our team is dedicated to providing you and everyone else choosing Searchanise with only the best there is to offer, so we'd love to know what we can do to help make our solution work the best for your business. Please contact us at [email protected] We are always happy to address any of your concerns.
July 5, 2019
We use this app the manage and make searches easier and clear results. Any issues we've experienced have been resolved promptly by their support team.
June 12, 2019
The app is good and integration is pretty good too. Need more features to give freedom to the user and flexibility for collections sorting. Needs also a better pricing plan. Definitely.
April 27, 2019
Good app but to expensive. Search app should be cheaper regardless of Inventory size. Also when upgrading to new package credit should be given to old subscription.
March 20, 2019
Excellent value for a search app. My favorite functionality is its ability to display category pages as search pages with built-in filters/etc. Support has been both excellent and not so excellent, but on my latest issue they were rock stars! My main critique is to provide better matching for search terms without adding synonyms. For example, the app will find product "Focus XT" but not "Focus-XT." I've added a synonym to take care of it, but there should be an option to at least ignore special characters.
March 7, 2019
Customer Service is prompt but it takes a while for developers to fix bugs. I've had this app for 2 weeks and found 2 bugs with the filters. Took them 1.5 weeks to fix the first bug and then 3 days to fix the second bug. However, I will continue to be using this app as it is very useful.
July 6, 2019
This app has been amazing at helping to make our products easier to find. With a large inventory, we struggled for the longest time with collections w/o adequate filters. That's no longer the case thanks to this easy to set up and customize app. Update: I will change my review to 5 stars when they implement swatches for Shopify (not just for Magento) products in a collection page.
Nov. 28, 2018
A great app in terms of actual search functionality, capturing of the right products and pages, as well as the drop down UI. However, in the absence of options to toggle between search icon / bar and between where we want the same to appear - we've had to get it done externally and that hampers the experience slightly. This would be an extremely valuable addition. In terms of service, no issues. The team has been prompt, helpful and efficient.
Oct. 29, 2018
this application continues to surprise me,not only it solved the products search problem but also the most important part they continue to add more features to the application, recently the recommendation block function, it is amazing , thank you "Smart Search & Instant Search" team. I was gonna give it 5 stars but because of the lack of some simple features like: - make in search results the zero prices products to appear last after products with prices - make products with higher discounts to show first in search results