All reviews

Rating Breakdown

  • 5
    90% (1,087 ratings)
  • 4
    3% (34 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (14 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 97% (1,169)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2022

The app works great for our store - we love the suggested products feature. Also love how quick and helpful the customer service is. Highly recommend!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our app and our support team! We are especially delighted to see that our suggestions feature is useful. We hope other features help you too and improve the customer experience in your store. Best wishes, Searchanise team

5 / 5 Share

Dec. 1, 2022

Hands down the best search. The support is so quick and awesome! An efficient and quick search = $$$

Using app

Over 5 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you from the bottom of our hearts for such a top-notch review! We are thrilled to know that not only our support team delights you but the product itself too. Giving you profit with our app is what we aim for. We appreciate you telling us about it! Best wishes, Searchanise team

5 / 5 Share

Dec. 1, 2022

The App has worked as described. If any issues arise they are always very helpful to fix the problems immediately.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for your willingness to leave feedback on our app! Issues happen sometimes and even though we work on decreasing the possibility of them appearing in our clients' stores, we are still happy to see you're content with the way we solve them. All that is left to do for us is to keep it up. Best regards, Searchanise team

5 / 5 Share

Dec. 1, 2022

Fantastic service. Always fast to reply. Have not found better app for the filtering and search. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Knowing that you're satisfied in terms of both our product and our support team is priceless. Best wishes, Searchanise team

5 / 5 Share

Nov. 28, 2022

Absolutely excellent. Reponses replied to quickly and custom requests carried out without issue. Wouldn't hesitate to recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review! We are happy to hear that our app and support has left you satisfied. Best regards, Searchanise team

5 / 5 Share

Nov. 23, 2022

Thank you very much for your support, Julia <3. Hope you have a nice day and get a high score for your work.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

And we thank you for taking your time and leaving this review! Our whole team, and especially Julia, appreciates it a lot :) Have a nice day too! Best regards, Searchanise team

5 / 5 Share

Nov. 23, 2022

I had a issue which needed sorting urgently, I contacted live chat and the developers helped me straight away. Top support highly recommend this app and the team at Searchanise.

Using app

24 days

Total reviews

19

Average rating

3.1

Developer Reply

Hello, thank you for your feedback! Sorry to hear that you had faced an issue while using our app. Unfortunately, there is no way to guarantee that everything will always work perfectly, but we understand it and are always ready to assist. We are more than happy to hear that we managed to leave you satisfied after all. Have a nice day and thank you for choosing Searchanise! Best regards, Searchanise team

5 / 5 Share

Nov. 3, 2022

This is an excellent app to enhance the search function on your store. There is a huge amount of customisation that can be made within the settings, and for anything further such as unique requests the support team could not be more helpful. Very satisfied with this app and the developers and will be using Searchanise for a long time to come. Thanks

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this kind review! It's a pleasure to see that you find our app so useful and flexible. We consider it to be our goal, to make sure our clients have a lot of ways to adjust the settings according to their needs. We're also thrilled to hear that both our support agents and developers did a great job helping you! What is left for us to do now is keep it up. Best wishes, Searchanise team

5 / 5 Share

Oct. 28, 2022

We've been using the Searchanise app for over 2 years and absolutely love it! This is a no-brainer for any ecommerce store. A+++ service from the support staff. ~TheHobbyWarehouse.co.nz~

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you from the bottom of our hearts for this feedback! We truly appreciate your loyalty. Now, all we aim to do is only improve our product to make sure you're always confident in your choice. Best wishes, Searchanise team

5 / 5 Share

Oct. 25, 2022

support is really great at responding quickly and helping with any modifications. They have been able to help us so far with anything we have wanted to change.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Happy to hear that our support was helpful! Thank you for sharing your experience here. If we can assist with anything else, please feel free to message us again at any time. Will be glad to help! Best regards, Searchanise team

5 / 5 Share

Oct. 4, 2022

This app has massively improved our search results compared to the standard Shopify search bar. Support has also been great, helping us modify it to suit our store

Using app

2 months

Total reviews

13

Average rating

5.0

Developer Reply

Happy to hear that you see the improvement over the default search and that our support was helpful! If there is anything else we can assist you with, please feel free to contact our support at any time at [email protected]. Thank you very much for sharing your feedback! Best regards, Searchanise team

5 / 5 Share

Oct. 4, 2022

Love this app. Support is amazing and always spot on. Has transformed the way our customer can search and find information.

Using app

2 months

Total reviews

11

Average rating

4.9

Developer Reply

Making it easier for store visitors to find what they need is our goal and we are glad to hear that our support helps to achieve it too. Our whole team appreciates that you've found time to share your thoughts with our app here a lot, thank you very much! Best regards, Searchanise team

5 / 5 Share

Oct. 3, 2022

Search and filters work much better than they do for my biggest competitors. Support (Iyla and Vladimir) are very responsive and helpful in getting the app to be correctly set up to meet my needs

Store

EasyTot

Using app

2 months

Total reviews

16

Average rating

5.0

Developer Reply

Thank you very much for your feedback! We are happy to know that you enjoyed your experience with Smart Search & Filter and our support. Will do our best to keep it up!

5 / 5 Share

Sept. 30, 2022

We were blown away by the responsiveness from Searchanise's success team. They helped us customize our application and made sure it was exactly what we wanted. This is a great team!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Wow, your feedback is such a great motivation for us! Thank you very much. It's honestly one of the greatest things in our work, to see you enjoy the results and to see them meet your needs. Feel free to contact us anytime. Best wishes, Searchanise team

5 / 5 Share

Sept. 30, 2022

We asked for help in changing the title of the search page and the title tag in the source code. The support team cleared everything up. They were a great team!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for this kind review! Our team's goal is to always help you with your desired search widgets' setup. We are happy to see you like the results. Best wishes, Searchanise team

5 / 5 Share

Sept. 27, 2022

I use this app more than 3 years for 2 shops, all is working good, a lot of options and good analytics for search. Support is fast. Prices/value the best on market.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for being such a loyal customer and especially thank you for sharing your experience with our app here for other people to see. It's honestly all we hope for, to see our clients staying with Smart Search & Filter because they truly find our product a great choice. We appreciate it! Best wishes, Searchanise team

5 / 5 Share

Sept. 19, 2022

Words can't express how above and beyond the staff/techs go to help you out with practical customizations. I highly recommend this app mostly because of the support you get along with it. Plus, the app itself is a perfect 10, we couldn't do the things we wanted to do on our site without it. www.toplineeyewear.com

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Words can't express how much we appreciate your review! Thank you very much for taking the time to share it and describe all the different aspects of your experience with our app. Please don't hesitate to reach out to us whenever you need help. Best wishes, Searchanise team

5 / 5 Share

Sept. 13, 2022

安装即用,价格相对合适,回复很快,技术支持也很及时。 Easy to use. Good service with quick response. Thanks for the powerful support.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review and for choosing our app! We are more than happy to provide the best search, filters, and support we can for our clients. Knowing that it is noticeable always brightens our day, thank you again for sharing your feedback. Best regards, Searchanise team

5 / 5 Share

Feb. 5, 2025

Searchanise is a great app with a great team that are willing to help you achieve excellence.

Using app

Over 4 years

Total reviews

12

Average rating

4.7

Developer Reply

Hello, Thank you very much for your feedback. We understand that increase in prices is always not a pleasant event and sorry that we had to put you through it. As to why we had to change the prices, it was necessarily to do as it allows us keep improving the experience of our clients. Our development team puts a lot of effort adding new features and improving the old ones. Some of the big new features are new widget designs and compatibility with year/make/model apps. Currently, we are working on implementing image, voice search, and some other functionality requested by our clients. Please also note that the pricing model that was used before had been adopted in 2013. We understand that keeping the prices steady is important and kept them the same for almost 9 years, but the time for changes has come. Lastly, we would like to address the part about cancelling active subscriptions that you mentioned. To our regret too, it indeed has happened as it was necessary due to technical reasons. We converted your subscription into an equivalent trial one to prevent the subscription from being automatically renewed, while not cutting out the service. We have sent several notifications about this via email, added a banner to the app's admin panel, and also added information about the changes to our official site prior to this. All of this has been done out of necessity and we will do our best to avoid this practice in the future. Hope for your understanding. If you have any questions or suggestions, please feel free to message at [email protected] at any time. We will be glad to do all we can to help. Best regards, Searchanise team.

5 / 5 Share

Aug. 31, 2022

Great app and good support :) Plenty of variables and manual configurations make the search and filters easy to manage.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, what a lovely review! Thank you from the bottom of our hearts. We will do our best to only improve our app to provide you with the great service :) Best wishes, Searchanise team