Searchanise Search & Filter
All reviews
The look and functionality of the search in the front end is good. The backend UI is good. The technical support is good (and they even added code for me to get it to work with my chosen theme, thanks Sergey! ) Definitely deserves five + stars.
Super effective and helpful for customers to search your site. We were looking for an app that would help customers search ANYTHING and EVERYTHING on your site (including pages, blog articles, and products), instead of just products. We finally got it and with the pro version, you get analytics, so you can see what your customers are searching for. HIGHLY RECOMMEND. I think it will help boost your conversion rate on your store for sure!
I've been using Smart Search for about a year. The support is fantastic and the conversion has definitely gone up. This is a must have for every Shopify store.
There are so many options in this app but without enough documentation you end up spending days upon days trying to figure it all out. I want the search results to display best selling but it continues to default to featured no matter how many times i set it. The other thing is the grid continues to remain at two columns regardless of what I change. I'm now trying to remove the app but the search results disappear whenever I attempt to remove it. Beware of this app unless you have a lot of time for trial and error.
Hello, Thank you for your feedback. We are sorry to see you disappointed in our app! I should say we indeed had some problems with our documentation previously, yet we updated it so our clients can find the needed information. You can check it out yourself or reach out to us. We also see that the column issue was raised by you via email and we tried to help, yet we received no response from you. If you still experience such issues, we will be more than happy to assist. Just let us know! Best wishes, Searchanise team
Searchanise has been a game-changer! The app is very intuitive and allowed me to incorporate custom meta tags from a provider that has image analysis AI that would then tag the images based on what is visible to the customer. My only wish is that the Searchanise team change the "Color" option to "Look" and then incorporate more controls, such as fonts, weight and style. Michael Loates www.glenloates.com
Hello, Thank you very much for your kind words! We are happy to see our app being so useful. As for the ideas you shared, we appreciate it very much that you took time to explain what would help you even more. We will do our best to improve our functionality to better suit your needs. Best wishes, Searchanise team
I've added this app to help customers navigate through a large inventory easily, and it seems to be worth the investment. I love how it intelligently and seamlessly interprets incorrect spelling to take customers straight to where they intended to search and shop. Definitely recommend for a site with big inventory.
I was looking for the perfect, professional search result for my website. I found this app and realized its even more than I wanted. Fully customizable, easy to install and easy to use. What's more - if you need to tailor it to your theme in specific features - tech team is super fast and responsive. In a few hours everything was fixed for my website. Thank you guys, you are doing great job!
we cannot use any product app on our store because if we do, customers cannot checkout. It has been over 1 month we have been asking for help with searchanise, it takes 2-3 days to get a response, when we reply its then another 2-3 days. We are having a lot of issues. Becareful which filter app you choose because it is a big job to change over. Not happy at all the worst app!!!!!!!!!! there is a new issue every single week. i hate it so much. Edited to add, I replied to every email. You just kept saying you couldnt help. I am still having the same issues and still no help.
Hello, Thank you for sharing your feedback with us. We apologize for making you wait for a solution. At the time, we had far less people in our team and we're sorry it made your experience so unpleasant! Nowadays, our team is much bigger so responses are usually sent in time. As we see, we tried to investigate the checkout issue, yet then we asked for a few questions, we didn't receieve a reply. Of course, we hope the issue isn't present no longer, yet if it is, feel free to contact us via email so we can help. Best wishes, Searchanise team
We love this app! It is not just a search app, the way it displays our items IS AMAZING. Much better than the standard Shopify display. Very, very much worth every penny! Good job guys.
Great App! really Improved my store a lot! Much better than standard Search engines. I Deff Recommend with Great Customer Service
I have this implemented with custom filters and it seems to be doing the job on indexing and everything I need. I am going to explore the other amenities and features that come with this tool as well. So far, so good. I am pleased with what they have to offer.
I installed this app for my SafetyRailSource website and it's really really good. It literally took minutes to install and it integrated with my website seamlessly. I also appreciate the support I received from the team. They helped me with some customization needs and gave me good advice on how to improve the search responses. I tried other search plug-ins and this one was the best I saw. The support team guys helped me with a configuration question and quickly responded and made the adjustments for me. Thanks.
If you have a large amount of products, this app is a must have for customers to be able to find what they're looking for easily. I was surprised when I found that some cross sell and upsell widgets were included in the app (such as Most Popular Products, Similar Products etc). The app also includes some fairly in depth analytics of the search, to help you understand what people are searching for and how many purchases were made through the search.
It's a really good tool has some great features here. Can also use dashboard view use search behavior analytic.
I personally think this is a must-have to make a site easier to navigate and look professional. Are you serious about your store? You need this app.
The customer support team has been excellent. Extremely pleased with the app and the support. I would highly suggest this app
Very nice app. There was an issue and they were able to fix it for us without issue. Would recommend
Installed this app about a week ago. It only took a few hours of work to set up and customize! Customer support was quick to respond to my questions with helpful feedback and fixes. I would highly recommend this solution. Fantastic value!
I have been using this app for a while. A load of configurable features but very unreliable indexing. All of a sudden collections stop showing products that hundreds of products. No way someone can run a store with this App. Complete waste of time and money. And not a very good customer service either, If I am facing major issues one more time, I will cancel, raise it with Shopify and do whatever needed to get my money back. Please stay away from this App.
We are really sorry to hear that you have faced such issues with indexation. The team is investigating this problem and will try to find the best solution to fix it. We will keep following up with you via our current email thread.
Outstanding app, and even better support. I have tried several others, many come close, but this one seems to hit all the right spots. A+ all the way!
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