Rating

4.8

feedback

678

Reviews

chart

#76

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    26%
  • Less than a year
    40%
  • More than a year
    28%

Reviews Summary

Seguno Email has received overwhelmingly positive reviews from ecommerce merchants. Users appreciate the excellent support provided by the team, with shoutouts to specific customer service representatives like Josh. The app is praised for its robust features, including a Canva integration that simplifies email design. Merchants love the personalized discount code generator and the ease of connecting it to Shopify discounts. The app's beautiful templates, mobile optimization, and responsive support are highlighted as key strengths. However, there are a few negative reviews mentioning issues with template variety, support responsiveness, and pricing concerns.

Highlights

Excellent support and customer service
Robust features and easy integration with Shopify
Beautiful templates and mobile optimization
Negative feedback on template variety and support responsiveness
Pricing concerns

Rating Breakdown

  • 5
    90% (611 ratings)
  • 4
    5% (37 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 98% (662)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2026

Really like the app! Super user-friendly. The support is the best though, timely replies and helpful real people to solve your problem! Matt helped me today and my issue was fixed in minutes.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Just started and so far having an excellent experience.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

We've been using Seguno for years. We’ve tried other applications, but nothing seems to do a better job for our weekly email promotions. I was enticed to try Klaviyo, because it offered more sophisticated customer segmentation, and can tie into our accounting app. Well I can tell you, Klaviyo was an absolute train wreck. Klaviyo rejected our database, which is made up of seasoned customers who have all subscribed to receive email from us. Plus Klaviyo is more expensive to work with. So for us, we'll stick with Seguno! Seguno is a solid email platform at a fair price. Haven’t found anything better.

Using app

Almost 5 years

Total reviews

91

Average rating

4.2

5 / 5 Share

March 9, 2026

This app CARRIES my business. its tools are so helpful and seamless with my operations. would recommend again and again!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

It's fantastic to hear this, thank you! Knowing the app is playing such a big role in your business means the world to us. We'll keep working hard to make sure it stays that way. Thanks for the recommendation!

5 / 5 Share

March 5, 2026

This is an incredible resource for small business owners who are looking to streamline their CRM/Marketing efforts while spending less time creating customer communication. I am so excited to continue to utilize this extremely user friendly interface to move my e-commerce business to the next level. So easy, so fun! Everything you need is there. Chris, Alejandro and their team are amazing and were a huge help along the way.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such an enthusiastic review! We love hearing that the platform is saving you time and making things fun, that's exactly what we're going for. Chris, Alejandro, and the team will be so happy to see this shoutout. Wishing you all the best as you take your business to the next level!

All reviews

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