Rating

4.8

feedback

676

Reviews

chart

#24

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    26%
  • Less than a year
    41%
  • More than a year
    28%

Reviews Summary

Seguno has received a mix of positive and negative reviews from users. On the positive side, users appreciate the ease of use, integration with Shopify, cost-effectiveness, and the variety of features offered by the app. Many users have highlighted the excellent customer support provided by the Seguno team, mentioning quick responses and helpful assistance. The app's ability to create polished, on-brand emails, build sophisticated automations, and improve deliverability and click-through rates has been praised. However, some users have raised concerns about the lack of new templates, the builder's limitations, and the increase in prices. Negative reviews also mention issues with customer support responsiveness, setup time, and the perception of paying for features that could be obtained for free on Shopify. Despite these drawbacks, the majority of users seem satisfied with Seguno's performance and value for their email marketing needs.

Highlights

Ease of use, integration with Shopify, cost-effectiveness, variety of features, excellent customer support
Lack of new templates, builder limitations, increase in prices
Customer support responsiveness, setup time, perceived overlap with free Shopify features

Rating Breakdown

  • 5
    90% (610 ratings)
  • 4
    5% (36 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 98% (660)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 17, 2026

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Seguno is a fantastic app and has become an essential part of our email marketing workflow. It’s intuitive, well integrated with Shopify, and allows us to manage newsletters and automations in a very efficient way. What really makes the difference is the support team: extremely responsive, knowledgeable, and genuinely helpful. Whenever we had a question or needed assistance, they were quick and precise in finding a solution. Highly recommended for anyone looking for a reliable and well-built email marketing tool for Shopify.

Store

Wivood

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

very easy to navigate

Using app

Almost 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

I've been using Serguno Email since 2019, publishing a newsletter every week. I find that it a very easy and simple tool to use use. It has great features and great support.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We always appreciate receiving such kind comments from a long-time customer. It's great to hear that you are having a positive experience with the app and the support team. :)

5 / 5 Share

Jan. 5, 2026

We use Seguno on multiple websites and are very satisfied with it. It is easy to use and we get sales with every newsletter and automation.

Using app

About 5 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for writing a nice review, we really appreciate it! We're glad to know you've found the app easy to use and have been satisfied with the results. Keep crushing it :)

All reviews

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