All reviews

Rating Breakdown

  • 5
    90% (611 ratings)
  • 4
    5% (37 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 98% (662)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 15, 2023

Updated Review... Changing my review because they worked with me. I'm rather small and sometimes only get one or two emails a month. Seguno is perfect for me. I highly recommend the service that I have received. OG I really like this email service however their new pricing structure doesn't work for me. I left three stars for how well it works. If the pricing hadn't increased from $10 to $35 it would be five stars.

Using app

8 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi there - Thanks for the review. I'm glad to hear you really like Seguno, and we'd love to have you stick around... I meant it when I said that I wanted people to contact us if this increase would be too difficult to swallow so we could work something out. I understand that affordability is a concern, and emailed you a proposal to continue the conversation. Please get back to me, and I know we’ll find a good way forward together. Thanks for choosing Seguno! - Chris

5 / 5 Share

Dec. 12, 2023

This app use to be great and my favorite for email marketing but they are charging way too much now and it's not worth it at all. Went from $10 to $35, I can understand a $5 increase but $15 increase? Edit: They contacted me and were willing to go back to the previous pricing. Definitely is still my favorite app, easy and nice-looking templates, staff are great and help with any issues you have. Highly recommend using this app.

Using app

7 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi there - Thanks for the review. I meant it when I said that I wanted people to contact us if this increase would be too difficult to swallow so we could work something out. I understand that affordability is a concern, and emailed you to continue the conversation. Please get back to me, and I know we’ll find a good way forward together. Thanks for choosing Seguno! - Chris

5 / 5 Share

Nov. 13, 2023

Very easy to use and also the customer support is extremely quick and helpful

Store

EasyEat

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Schnelle, Kompetente Hilfe :-)

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Use this app for years and i have great conversion

Using app

Over 3 years

Total reviews

10

Average rating

4.2

5 / 5 Share

Nov. 5, 2023

Very easy to use! I had a great call with Chris who took the time to go over anything I wanted - the cal was so specific to my needs that it really inspired me to dig in and get going! There’s no sales pitch it’s a true support. Everything you need is in this app! So easy!

Using app

22 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 3, 2023

It's fantastic!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

I have used this app for 4 years and have been very happy. There are stylish templates or an option to create your own. Support is prompt and always helpful and they go the exta mile to find solutions- not that I need them very often.. Highly recommend!

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 2, 2023

GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT

Using app

About 2 months

Total reviews

22

Average rating

4.9

5 / 5 Share

Oct. 30, 2023

.

Using app

5 days

Total reviews

9

Average rating

4.9

5 / 5 Share

Oct. 19, 2023

first time to use, it is not bad.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

love this app! easy to use, been using it for such a long time. just get it!

Using app

Over 4 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Sept. 29, 2023

Christina was the staff member who assisted me. Her directions (both written and visual) were easy to follow and precise. I was able to rectify the trouble quickly and easily. The response time in answering my help ticket was also exceptional. No issues here!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and wonderful review, we really appreciate it! I'll pass along your compliments to Christina and the team. If you ever have more questions, you know how to reach us!

5 / 5 Share

Sept. 28, 2023

great customer service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks so much for your kind words, we truly appreciate it! I'll pass along your compliments to our support team, and if you ever have more questions, you know where to find us :)

5 / 5 Share

Sept. 12, 2023

After struggling with 4 different email services for the past 7 years, thinking the whole time that it doesn't need to be this hard or complex...at last there is Seguno! The ease I always imagined. The simplicity and power together giving me exactly what I need with my Shopify store. It works, it is intuitive, and I am happy. Thank you to the Seguno team for making a quality product and supporting it. Everyone that is spending too much time making emails and confused by the email service, come on over to Seguno and enjoy easy living.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far; please let us know if there's anything we can do to make it even better for you :)

5 / 5 Share

Sept. 8, 2023

I have been a loyal customer of Seguno since 2019 and I must say that their marketing service is exceptional. What's even more impressive is their customer support, which is top-notch. Their app is very user-friendly and easy to navigate, especially for beginners who are just starting out with email marketing. They offer a wide range of customization options, templates, and advice, which are all readily available on the dashboard. Since I started using Seguno for email marketing, I have noticed a significant increase in my sales. In the four years that I have been a customer, I have never experienced any issues with the app's functionality. However, I recently had a billing issue and I reached out to Seguno for assistance. They promptly worked with Shopify to resolve the issue. Overall, I highly recommend Seguno to anyone looking for a reliable and effective marketing service with incredible support.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there; thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team, and if you ever have more questions, please don't hesitate to reach out again :)

5 / 5 Share

Sept. 8, 2023

Been using Seguno for several weeks now and very happy so far. Phenomenal service and support. We were on the fence about which program to use and this has turned out to have been a great pick.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hello there; thanks so much for taking the time to leave us 5 stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno and our team so far, if you ever have questions, you know where to find us :)

5 / 5 Share

Sept. 6, 2023

Not only is this app sooooo much better than the shopify native email application, but the customer service that comes with it is outstanding!! These guys will equip you with the very best technology to do the job, and if you don't feel fully confident using it, they'll take the time to set you up and show you how. I still don't love doing my email marketing, but thankfully, we are setting up automations, and using now lots of creative features to keep the emails feeling fresh and not too repetitive. Thanks so much seguno, I look forward to working together for years ahead!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there; thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far. We look forward to working with you more as time goes on, too :)

5 / 5 Share

Sept. 2, 2023

Using app

11 months

Total reviews

4

Average rating

4.5

Developer Reply

Thanks so much for leaving 5 stars; we really appreciate it! If you ever need assistance using the app or have general questions about it, please don't hesitate to reach out to support :)