All reviews

Rating Breakdown

  • 5
    89% (1,044 ratings)
  • 4
    7% (80 ratings)
  • 3
    2% (25 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (25 ratings)
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4 / 5 Share

Oct. 28, 2020

I really enjoy this app. It makes sending emails to my customers so much easier. I would definitely recommend.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far and thanks for your recommendation!

4 / 5 Share

Oct. 9, 2020

Seguno is easy to use and provides great support. They are rolling out more updates and templates and that's great. I love that they work within shopify, and are simple and easy to understand.

Using app

5 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello there, thanks so much for taking the time to write a review, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)

4 / 5 Share

Oct. 2, 2020

Being a new business owner and finding ways to run your business while still trying to live a life.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, thanks for leaving us a review. We appreciate your feedback, if there's anything extra you'd like to share or if you need any help at all please don't hesitate to reach out!

4 / 5 Share

Sept. 18, 2020

As a startup, email marketing is new (and scary) to us, we tried so many platforms and we can tell Seguno is what we feel is best built and structured. The interface is easy to use and navigate The drag and drop email composer is the best we tried so far. Templates are nice Pricing is fair. We hope we can see email collection pop up, and replicate the website font. Overall, very satisfied as a new user, yet to launch our first campaign so fingers crossed.

Using app

3 days

Total reviews

6

Average rating

4.7

Developer Reply

Hello there, thanks so much for taking the time to leave us an insightful review, it really means a lot to us! We're happy to hear that you've found the app easy to use so far, please stay tuned as we are planning on building a pop-up form very soon. We sent you an email with some suggestions for alternatives in the meantime :)

4 / 5 Share

Sept. 15, 2020

This App is amazing in term of sending emails to the customers. Seguno did really comes to the rescue.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, thanks so much for leaving us a review, we're happy to hear that Seguno has come to your rescue! If you have any suggestions or feedback for us to improve the app please don't hesitate to reply to the email we sent :)

4 / 5 Share

Sept. 10, 2020

I like the templates available in Seguno, and the automations. I would love if it could offer me more automation options, and make integrating smart text like customer names easier without having to use coding. MailChimp is much easier for these kinds of details, as is MailerLite. I have watched a few of the webinars provided by Seguno as well and have found these very helpful.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We sent you an email with a few comments and would love to hear your thoughts on some of our ideas for improvement :)

4 / 5 Share

Aug. 5, 2020

Overall a very user friendly app that makes E-mail Marketing easier. The app still has a few minor limitations that if improved would make the app more robust, but overall it gets the job done. And their Customer Service is always amazing!

Using app

About 1 month

Total reviews

8

Average rating

4.4

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

4 / 5 Share

July 2, 2020

Very nice, alot of features tht help my business like automations and newsletters. Also very easy to use and understand. Recommended. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

4 / 5 Share

June 11, 2020

I am using Seguno to customise mailers to our customers. Just started working with the app from today. They have some nice features and templates to work on.

Using app

About 1 year

Total reviews

9

Average rating

4.9

Developer Reply

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

4 / 5 Share

May 14, 2020

Works great. Good control and easy to use to get a great branded look. Could use some more alternatives to text sizes, and a little complicated to segment customers. But overall my best choice as a startup.

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Hey there, thanks so much for taking the time to leave us a review! We do plan on making some changes to the email editing experience very soon, so please stay tuned for those. Are you having any issues segmenting and targeting specific customer groups? If so, please don't hesitate to reach out to our support team, we'd love to give you a hand :)

4 / 5 Share

May 13, 2020

I would be missing an automated welcome series. But to be completely honest I´ve just started out and am still trying to find my way around. Maybe further on I can write a better review :) I love that you can access it directly from the shopify backend, thats awesome!

Store

HeyKatz

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review, we're happy to hear you're enjoying the experience so far. You'll be happy to know that turning any automation into a series of emails will be launching very soon. We'll be sure to follow up with you then but please reach out with any questions in the meantime. Thanks again :)

4 / 5 Share

April 28, 2020

I'll write a review again after the trial period. We've used this before and it was not effective. We're using this again to see the changes.

Using app

12 months

Total reviews

3

Average rating

4.0

Developer Reply

Hello there, thanks for leaving us a review in advance, I sent you an email if you'd like to discuss more in-depth how Seguno can benefit your shop and how to use it :) I look forwarding to hearing from you and thanks for giving our app another chance!

4 / 5 Share

April 28, 2020

I'm new to this, but have shopify, love the integration. There's so much noise in this area right now, Seguno is easier for me to get to grips with. Took me a long time to handle shopify and getting better with graphics. Great Webinar thankyou

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello there, thanks so much for leaving us a review and we're glad to hear you enjoyed the webinar!

4 / 5 Share

April 17, 2020

It's really simple to customise emails, and has some great features for automation. I'm hoping they are going to have a feature for customers to request notification of items coming back in stock soon!

Using app

About 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We do have some exciting new features in the pipeline that are coming soon with regard to automations, so please stay tuned for those :)

4 / 5 Share

April 7, 2020

I have tried a few email marketing apps and this one is the most user friendly and has a great support team.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hello there, thanks so much for your review and kind words, we really appreciate it! We sent you an email asking for a bit more feedback if you'd be willing to share, we'd love to hear how we can make your Seguno experience even better :)

4 / 5 Share

March 21, 2020

I love the ease of this app, the ability to customize newsletters and how professional it still looks without having to spend too much time. The only bummer is that my emails are always bounced into my customers junk mail. So it defeats the whole purpose of marketing.

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello there, thanks so much for taking the time to leave us a review. I hope you found the tips helpful that were included in the email we sent you about how to improve your deliverability and staying out of the spam folder. Please don't hesitate to contact support with any questions :)

4 / 5 Share

March 20, 2020

I haven't been using this app for long but I am enjoying how I can use this to schedule my store's newsletters to be delivered to customers at specific times

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there, thanks for leaving us a review, we really appreciate it! If you have any suggestions or feedback about the app or how we can improve, please don't hesitate to reach out to our support team!

4 / 5 Share

May 3, 2020

Love the app, super convenient and easy to use. Only thing i wish it were easier to go to the previous screen without it bringing me out of what I’m working on but at least it saves all your work. Thank you!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Hello there, thanks very much for taking the time to leave us feedback, we really appreciate it! We're glad Seguno has been working well for your shop, if you have any questions about it please feel free to reach out to support at any time :)

4 / 5 Share

Feb. 27, 2020

This app makes it so easy to send our regular email newsletters. I love that it is so simple to integrate collections and products. The transition from Mailchimp was simple, and it is great to be managing our customer database all in one place. I love that we can do tag-based automations, and I am looking forward to having access to automation series emails, which I read was on the roadmap for this app. I do wish the email signup form were more advanced. We have multiple newsletter options (daily, weekly, blog, etc.) and it would be nice to be able to have customers select their options on signup. We are going to create a custom solution to make this happen by creating our own signup form that auto-tags customers, but it is a feature that would have been very helpful if it came with the app. Also, it would be nice if there were an option to embed the sign up form on a different site. We use an external blog, and figuring out how to manage our blog subscribers is going to be a challenge that we didn't face when using Mailchimp.

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello there, thank you very much for all of your kind words! We really appreciate your honest feedback. While you can't embed the signup form on another site, you can copy the newsletter form link and paste it on your blog so that new customers are both redirected to your store and can sign up there. If you have more questions about that, please don't hesitate to contact support!

4 / 5 Share

Feb. 13, 2020

They offer great features, easy to navigate and support team very helpful. Great app for marketing..

Using app

9 days

Total reviews

5

Average rating

4.6