All reviews

Rating Breakdown

  • 5
    90% (612 ratings)
  • 4
    5% (36 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 98% (664)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2019

This app is super easy to use and takes minimal effort to create a quick, clean and informational email. Customer service is quick to reply and assist when needed as well.

Store

Ahri

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Easy to use and taking minimal effort sounds excellent! We're glad to hear it. :) Thanks for the review.

5 / 5 Share

Sept. 22, 2019

I needed something that was simple enough that would allow me to be up and running. Thank you KDoodlepup.com

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank YOU for using our app and for the review. :)

5 / 5 Share

Sept. 21, 2019

We are using this App since a few months and are very happy with it, it is quiet easy to use and can highly recommend it

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear we come with a recommendation! Thanks for the review.

4 / 5 Share

Sept. 20, 2019

Really like the app !! Easy to use... +++ Love that we stay inside Shopify to manage all our marketing emails. Awesome and fast support.

Using app

22 days

Total reviews

2

Average rating

4.0

Developer Reply

Thanks so much for the review! We're looking to integrate in even more ways in the future. We appreciate you. :)

5 / 5 Share

Sept. 19, 2019

This app is so convenient. Since it's integrated into my Shopify store, it's so easy to use. It's very similar to working with my store theme.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the review!! We really appreciate it and are happy you're enjoying the embedded experience so far. Please let us know if you ever need anything. Thanks again :)

1 / 5 Share

Sept. 18, 2019

Very bad service. I used their service but account got flagged with no reason. I tried to contact for many times but they simply don't reply. Never use this App. It's a waist of time!

Using app

About 1 month

Total reviews

6

Average rating

4.3

Developer Reply

Hi there. I'm very sorry you had a poor experience. I just sent you another email and included my reply from last week so please contact support again if you cannot find it. The reason for getting flagged was mentioned but I sincerely apologize for any mix-up and hope we can turn things around for you. I look forward to hearing back from you.

5 / 5 Share

Sept. 17, 2019

Great integration with my shopify store. Use Seguno on a regular basis to keep my customers informed of new products and blogs on my site.

Using app

2 months

Total reviews

35

Average rating

4.9

Developer Reply

Thanks for the review! We're so glad you're enjoying things so far :). Please reach out at any time.

5 / 5 Share

Sept. 15, 2019

Just installed the app after looking for a simpler and more cost-effective solution to Mailchimp. Love that this app is ll configured from within Shopify makes life much easier. Sent one newsletter so far and looking forward ti using moving forward. Would be great to have the option to delete any newsletters that you ended up not sending to keep the newsletter list tidy.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review! We really appreciate it and are happy to hear you're liking the experience. As for your request, you already can! Simply click on a newsletter to go to its detail page and scroll to the bottom. If the newsletter has not been sent, you will see a delete button there. Please contact support if you need clarification or have any other questions. Thanks again!

5 / 5 Share

Sept. 10, 2019

I got this app when mailchimp and shopify broke up. I didn't use it much at first but now I'm learning how much it does! Now I actually love it much more than mailchimp because it is sooooo integrated with my shop. Making my marketing efforts much easier. Love it!

Using app

5 months

Total reviews

7

Average rating

4.0

5 / 5 Share

Aug. 29, 2019

So far I love it! It's easy to use and works as I'd hoped it would. Customer service is great and I like how it integrates into Shopify.

Using app

5 months

Total reviews

9

Average rating

4.9

5 / 5 Share

June 12, 2020

We’ve used Seguno for nearly a year and it’s one of two apps on Shopify that I can wholeheartedly endorse for these reasons: 1) it’s so easy and quick to create a professional newsletter or automations 2) the team are always innovating and I love the way all the components or modules integrate 3) they do great webinars to help users benefit from their features and increase sales; and finally, I worked in IT for 20 years and I always love to see teams who are passionate about the detail as well as the strategy of what they create and Seguno excel here.

Using app

About 1 year

Total reviews

13

Average rating

4.8

3 / 5 Share

Aug. 22, 2019

Honestly, I love this app and am a paying subscriber but would appreciate more customization triggers in automation and also more of a drag and drop customization for newletters similar to the way mailchimp does it

Using app

About 1 month

Total reviews

9

Average rating

4.8

Developer Reply

Thanks for your review! I'm glad to hear you're enjoying the experience so far. We are working on some custom automation triggers so stay tuned for that. As for the editor, we've taken a slightly different approach than Mailchimp but I'd love to hear more about what you're interested in as we continue to evolve it and add more content. I'll reach out separately. Thanks again!

4 / 5 Share

Aug. 20, 2019

I used Seguno to do a newsletter campaign. I made a few errors but the support team were really helpful especially as I was working under time constraints. I am looking forward to using it again.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review. I'm glad we were able to help. Please reach back out if there's anything else you need. And we'd love to hear how your next one goes. Thanks again.

5 / 5 Share

Aug. 16, 2019

Just installed and started using this app. Its so easy to use ! So glad I found it. It only took me a few mminutes to set up newsletters and emails. Loving it!

Using app

36 minutes

Total reviews

9

Average rating

4.1

Developer Reply

Thank you so very much for your kind words, we truly appreciate you using Seguno and leaving a review. Please reach out to us if you ever need anything at all. Have a great rest of your weekend! :)

5 / 5 Share

Aug. 14, 2019

I sent out my first Newsletter and couldn't be happier, love the integration within Shopify, so great to not have to learn how to use another app. Thanks Seguno. Looking forwards to sending out my next marketing campaign.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We appreciate the kind words. Please reach out if you ever need anything.

4 / 5 Share

Aug. 3, 2019

I've had nothing but a great experience with this app and its support. Great alternative to MailChimp. Support is fast, patient and professional. The only star left to earn is notification when a new customer signs up to the store. Otherwise, great app.

Using app

4 months

Total reviews

18

Average rating

3.9

Developer Reply

Thanks so much for your review! We really appreciate it and your kind words about the product and our support, it means a lot. As for the notification request, this hasn't really come up with other users but we'll certainly keep an open ear. The goal though is to active your automations to automatically handle a Welcome email for new signups and to then maintain a regular cadence of newsletters to keep them engaged. Feel free to reach out though, I'm happy to chat more about it all! Thanks again :)

5 / 5 Share

Aug. 3, 2019

It makes sending out emails to my clients easy and quick. I was paying monthly for service that I really was not using. I appreciate that the app is wrapped into shopify so I do not have to be jumping from app to app.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2019

Great app, been using it for a few weeks, and quite like it so far... Good stuff team! Thank you :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

July 31, 2019

Takes forever to set up. Never made it past the "account review" process which apparently takes almost a month and a follow up email to them to happen.

Using app

28 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi again. I contacted you directly but thought I'd try here too. I do apologize for the poor experience. We hadn't heard back from you on a few items from our previous correspondence but definitely want to help you get going. Would you like to come back and finish the process? I had already mentioned extending your trial from 10 to 30 days but can do 60 to help make up for this. We'd also be happy to give you a long free trial with our Mail Connect app if you'd prefer to use Mailchimp instead. Please let me know. Thanks for your consideration and the opportunity to improve your experience.

5 / 5 Share

July 30, 2019

Very easy to use. Maybe a a little bit expensive, they should be a little bit generous in the free plan for the number of subscribers.

Using app

About 2 hours

Total reviews

1

Average rating

5.0