Willdesk: Live Chat&AI Chatbot
Shopify Live Chat App |AI Chatbot & Helpdesk for all...
Rating
4.9
feedback
403
chart
#514
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
45%
-
Less than a day
75%
-
Less than a month
55%
-
Less than a year
26%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service, prompt support, and user-friendly features. Users appreciate the AI capabilities, customization options, and the ease of handling customer inquiries and orders. The app's ability to integrate multiple stores on the paid plan is also praised. However, there are a few mentions of initial difficulties in understanding the system and slow support response in some cases. Overall, the app is highly recommended for its efficiency in streamlining customer service and providing valuable features for e-commerce businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2025
amazing support and app!
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you’re enjoying the app and that our support team has been able to assist you promptly. It means a lot to us that you’ve already decided to make the switch—even during your trial period! If you have any questions or need help with setup or features, we’re just a message away. Welcome aboard, and we’re excited to have you with us! 😊 All the best, Sophie |Willdesk Support Team
May 6, 2025
Very easy to set up and great customer service!!!
Thank you for the fantastic review! 😊 We're so glad to hear that you found the setup process easy and that our customer service team was able to assist you. If you ever need anything else or have questions along the way, we're always here to help! Best Regards, Kim|Willdesk Customer Support
May 5, 2025
So far, I’m truly impressed by this app and its prompt, reliable customer support. Although I’m still in the trial period, I’ve already decided to make the switch.
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you’re enjoying the app and that our support team has been able to assist you promptly. It means a lot to us that you’ve already decided to make the switch—even during your trial period! If you have any questions or need help with setup or features, we’re just a message away. Welcome aboard, and we’re excited to have you with us! 😊 All the best, Kim|Willdesk Support Team
May 3, 2025
Merci pour la performance du chat AI Willdesk, bienveillance et professionnalisme sont un soutien pour mon activité en ligne. Je souhaiterais utiliser ce Chat pour longtemps/...
Merci beaucoup d'avoir laissé un commentaire extraordinaire ! Nous sommes ravis que vous soyez satisfaits de l'application et de l'assistance que vous avez reçue de la part de l'équipe du service clientèle. 🙌 Nous apprécions vraiment vos commentaires, nous nous engageons à maintenir des normes élevées dans l'expérience de l'utilisateur de l'application. N'hésitez pas à nous contacter à tout moment si vous avez besoin d'aide. Nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour vous aider. Nous vous remercions encore une fois ! Avec mes salutations les plus sincères, Emma L'équipe d'assistance à la clientèle de Willdesk
May 1, 2025
Very prompt, and Nona was sweet and very quick to take over for the AI bot and helped me with my issue right away. I highly recommend this service!
Thank you so much for taking the time to send an amazing review! We are delighted that you're happy with the app and the support you received from the team. We really appreciate your feedback. We promise to continue to try to provide the best user experience to everyone. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill
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