Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox

Developer

Rating

4.8

feedback

375

Reviews

chart

#776

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    33%
  • Less than a month
    29%
  • Less than a year
    21%
  • More than a year
    3%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews for its excellent customer support, affordability, and comprehensive features. Users appreciate the quick response times, helpful AI bot, and efficient management of customer support. However, there are a few negative reviews mentioning issues with certain features not working correctly and concerns about pricing transparency. Overall, the app is highly recommended for its ease of use, great customer service, and valuable AI-powered support platform.

Highlights

Excellent customer support and quick response times
Affordability and comprehensive features
Efficient management of customer support
Issues with certain features not working correctly
Concerns about pricing transparency

Rating Breakdown

  • 5
    94% (354 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (344)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2026

客服服务快速有效

Using app

11 days

Total reviews

7

Average rating

4.7

Developer Reply

感谢您的赞美!😊 得知您认为我们的客服响应迅速且高效,我们深感欣慰。若您需要任何帮助,我们的团队随时待命,乐意为您提供支持。衷心感谢您的支持!🚀 此致 敬礼 金 | CWILL Willdesk 支持团队

5 / 5 Share

March 8, 2026

love it

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review! 🌟🌟🌟🌟🌟 We really appreciate the 5 stars. We are delighted that you are happy with the customer support. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Regards, Sophie Willdesk Customer Support Team of CWILL

5 / 5 Share

Jan. 30, 2026

Excellent support.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review! 🌟🌟🌟🌟🌟 We really appreciate the 5 stars. We are delighted that you are happy with the customer support. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Regards, Emma Willdesk Customer Support Team of CWILL.

5 / 5 Share

Jan. 26, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a wonderful review! We appreciate your feedback. We are glad that you are happy with the app. We promise to continue to strive in always trying to provide the best user experience. Please feel free to reach out to us anytime as you need support. We are available 24/7 to help out. 😇 Sophie Willdesk Customer Support Team of CWILL

5 / 5 Share

Jan. 14, 2026

Incredible platform and quick customer service. Super affordable and has everything that we need

Store

Kotomi

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave such kind words. Thank you very much. We are glad that you are happy with the app and the customer support. Your feedback means a lot to us, and we are available 24/7 as you may need help. 💛 We are commited to continue to strive in provide the best possible user experience. Thank you again! Emma Willdesk Customer Support Team

All reviews

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