Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
788
chart
#544
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
11%
-
Less than a month
25%
-
Less than a year
53%
-
More than a year
7%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the app team. Many users highlighted the quick response times and helpfulness of the support agents, mentioning them by name and expressing gratitude for their assistance. The app itself was described as user-friendly, packed with features, and offering great value for money. Users appreciated the ease of use, the integration with Shopify, and the variety of functions available, such as live chat and FAQ page creation. However, there were a few reviews that mentioned issues with instructions, slow support, and a lack of certain features like customization options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 13, 2024
Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill
Dec. 12, 2024
Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide help. Thank you again! Emma Willdesk Customer Support Team of Channelwill
Dec. 10, 2024
Application très complète, chat réactif. Je recommande.
Merci beaucoup pour vos aimables paroles ! Nous sommes ravis d'apprendre que vous avez trouvé l'application utile et que notre service de chat a été réactif. Votre recommandation est très importante pour nous ! Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter 😊. Meilleures salutations, Kim|L'équipe d'assistance Willdesk de Channelwill
Nov. 30, 2024
perfect
Thank you so much for taking the time to leave an amazing review! We're very happy to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime if you have questions, suggestions or require support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill
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