Willdesk: Live Chat&AI Chatbot
Shopify Live Chat App |AI Chatbot & Helpdesk for all...
Rating
4.8
feedback
390
chart
#709
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
33%
-
Less than a month
29%
-
Less than a year
19%
-
More than a year
2%
Reviews Summary
The reviews for the Willdesk app on Shopify are mostly positive, highlighting the excellent customer service provided by the support team. Users appreciate the quick responses, helpful guidance, and efficient problem-solving. The app's features, including AI-powered support, live chat translation, and easy setup, are praised for meeting the needs of online businesses. However, there are some negative reviews mentioning issues with certain features not working correctly and concerns about the pricing transparency for additional AI functionalities.
Highlights
Review RSS Feed
All reviews
Dec. 8, 2025
Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Kim|Willdesk Support Team ✨
Dec. 7, 2025
Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Kim|Willdesk Support Team ✨
Dec. 2, 2025
Great customer service from the staff, very efficient app, AI bot is also very good once trained. Highly Recommend
Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Sophie|Willdesk Support Team ✨
Dec. 2, 2025
Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Kim|Willdesk Support Team ✨
Nov. 26, 2025
The service of Niccoe B. Is extremely good! The reply was very prompt and it was extremely helpful to me!
Thank you so much for your kind words! We’re thrilled to hear that Niccoe provided you with prompt and helpful service. Your feedback means a lot to us, and we’re always here if you need anything else! 💛 Best Regards, Kim|Willdesk Support Team
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